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Blinds 2Go

3.4

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Blinds 2Go Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
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Fantastic
February 21, 2019

I have bought all my blinds from Blinds2go. They are a fabulous company and the blinds are so well made and they can't be beaten on quality and price.

Date of experience: February 20, 2019
GB
1 review
2 helpful votes
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Brilliant
February 21, 2019

Very Easy to use to site all the blinds come very quickly easy to To hang very good Price Very please

Date of experience: February 20, 2019
GB
1 review
0 helpful votes
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Top service
February 21, 2019

Very efficient and product excellent. Fast turnaround and delivery was safe and well packaged. I just wish they did more fabric choices.

Date of experience: February 20, 2019
GB
1 review
1 helpful vote
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My first experience was a few months ago with 2 roman blinds for a bedroom
I have since ordered 2 more Roman blinds, 2 roller blinds and some long curtains

Quality is excellent. Everything very safely packaged.

+1
Date of experience: February 20, 2019
GB
1 review
0 helpful votes
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I first ordered 1 large blind to make sure the quality and fit were what was required. Having been satisfied I ordered 2 more and fitted them with complete success. Excellent

Date of experience: February 20, 2019
GB
1 review
0 helpful votes
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Great blind.
February 21, 2019

Great blind... quick delivery, easy to install... fits perfect. Much better product than previous blind bougnt from a very well known national company.

Date of experience: February 20, 2019
GB
1 review
0 helpful votes
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I have now bought three different roman blinds from Blinds2go and they are all of high quality fabric, well made and exactly to my measurements. And Blinds2go will make to measure to any size not just standard sizes and I've not found another firm that will make the long drops I need for my Edwardian semi. I'll buy from them again for sure.

Date of experience: February 20, 2019
GB
1 review
0 helpful votes
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Excellent Service
February 21, 2019

Lovely roman blind better than expected. Samples we chose were sent to us quickly. Everything worked seamlessly.

Date of experience: February 19, 2019
GB
1 review
0 helpful votes
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Fab service
February 21, 2019

Would highly recommend. Lots of designs to choose from and samples are sent very quickly. Superbly made and easy to fit

Date of experience: February 19, 2019
GB
1 review
0 helpful votes
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Exce
February 20, 2019

Very good quality... very good service... very impressed with the build.
Dispatched and arrived before the expected time.

Date of experience: February 19, 2019
GB
1 review
0 helpful votes
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Miss out on sale
February 21, 2019

I ordered my blinds in the January sale and wished I had ordered the blinds for the rest of the house and made use of the sale offer.

Date of experience: February 19, 2019
Christine O.
GB
1 review
0 helpful votes
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Very happy
February 21, 2019

I have used blinds-2go twice now. It is easy to use and quick delivery. Even sorted out when we ordered the wrong fixings.

Date of experience: February 19, 2019
GB
1 review
0 helpful votes
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So easy!
February 21, 2019

Love my new blinds. So easy to measure and fitted with ease with their easy to follow instructions. Will be buying more.

Date of experience: February 19, 2019
GB
1 review
0 helpful votes
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Excellent service
February 21, 2019

I have used Blinds2go many times for various blinds & their service has always been excellent. Speedy & very efficient. Their website is brilliant, one of the only ones I have found with instant prices. I don't want to waste time entertaining some rep & then receiving a highly inflated price like some companies. Could not recommend Blind2go highly enough!

Date of experience: February 19, 2019
GB
1 review
0 helpful votes
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Blinding
February 21, 2019

I needed a product to partially obscure the amount of light ingressing into my property and to allow a modicum of privacy from potential nosy neighbours. I opted for a blind over the usual competitors in this field ( Drapes- Nets- Dirty Windows)

They work just as I required and look quite fetching too.

I would therefore from this day forward whole heartedly recommend Blinds2go.com until the day I die.

Mr Cooper

Date of experience: February 19, 2019
GB
1 review
0 helpful votes
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Back for more
February 20, 2019

This is my second purchase of Venetian blinds, they look fantastic. Easy to measure up and order, excellent delivery time and easy installation. Pricing is great and products are fab. Looking to order more.

Date of experience: February 19, 2019
GB
1 review
0 helpful votes
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Quality service
February 20, 2019

I would just like to say that I have ordered a few different types of blinds now from blinds2go and very pleased with their service, excellent products that fit superbly, fast delivery service and very competitively priced, would definitely recommend to friends and family.

Date of experience: February 19, 2019
GB
1 review
0 helpful votes
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Efficient
February 19, 2019

Information when ordering was very helpful as was the technical help desk.
Delivery was as it said on the tin.
Disappointed no installation instruction with the blind, had to print off from the website but minor issue.

When ordering would have been nice to have the option to choose either a standard roll or reverse roll. Though the transfer from standard to reverse was ok, I felt it was unnecessary modification that could have been done at the manufacturing stage. Was the difference between a 4 and a 5 star.

Date of experience: February 19, 2019
GB
1 review
0 helpful votes
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Vertical blinds
February 19, 2019

So pleased with my vertical blinds, good quality and delivery amazing, second one I have ordered and intent to go through the whole house.

Date of experience: February 19, 2019
GB
1 review
0 helpful votes
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Excellent quality
February 19, 2019

Blinds arrived within the stated time, excellent quality, excellent fit excellent price! Would highly recommend this company

Date of experience: February 19, 2019

From the business

Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...


blinds-2go.co.uk
Founded in 2000
Nottingham, NTT, United Kingdom
+143
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