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BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
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They don't honor their own promos; prepare to argue with customer support staff for actual hours in order to get what you paid for. The "quest challenge" is particularly atrocious regarding collection of promos earned; but I am finally motivated to publicly review their nonsense today because they did not add the "happy hours" bonuses to my order, despite the order confirmation showing it and the time stamp proving the order was made within the required window. I've spent the last 20 minutes on support with an idiot named Jolene who claims "dear your order wasn't placed during happy hour" despite the screenshot shared with her proving that it was.
Want to be frustrated beyond reasonable endurance? Deposit at bit"work" and you shall!
I have the best of both worlds, my home and the casino! It's almost the same but without all the people losing their money around you.
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Every time I go to withdrawal I don't ever have a problem it usually sometimes takes up to 24 hours but that's the most problem that you will end up having I recommend it
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Good place to play online fish games just wish the withdrawal process was quicker. Rather than that love playing firekirin on here..
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
I really do like the selection of platforms that are available on Bitplay! The withdrawal process takes too long.
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
This is the second withdrawal I am making. So far I like the games and overall it's been. I troubles.
Dear Justin, thank you for your valuable review. We sincerely appreciate your feedback and are delighted to learn that you are pleased with the quality of our service. Your satisfaction is of utmost importance to us, and it is always rewarding to receive such positive feedback.
Bitplay is one of my favorite sites for online casino games. The customer service is very good, friendly, helpful. Deposits are easy, and the funds are on there in minutes. Withdrawal process only takes a handful of hours. Quick and easy.
Dear Paul, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!
This is my first time playing with bitplay awesome all the way around Alot of fun easy to deposit withdrawal Same thing
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Fast to add money and fast to do withdraws. Don't take long like others.
My favorite is ultra panda and juwa
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Promotions codes rarely work that are sent via email. Apps won't load on phone. Very frustrating at the beginning. Now I just use one platform to keep things easy.
Hello Amanda, thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at [email protected] with more information so that we can make things right for you.
Looking forward to hearing from you back soon!
Bitplay has all the platforms that you could ever want for a gambling site! They actually pay out quickly as well and it's amazing
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
In all the years since I have been trying my luck at home, I always go back to Bitplay. They add new platforms and promos all the time. And i cashed out again and know the bitcoin deposit to my account will be quick. Thanks Bitplay!
Dear Lisa, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!
This is my first time playing or having any acknowledge of this casino or it's platforms took me a couple tries but now I think I've found the hitting spot so I'm looking forward to cashing out more than I've just did thanks bitplay
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Quick and fast to get this done ad long as you know that you are winning of course. Make sure to have it
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Bitplay has a very professional and efficient platform they provide great customer service and sorry loads and redeems
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Friendly and fast deposits and withdrawals of winnings and has promotion bonus code for all casino game that is available.it is fun and stress free so I would for sure recommend that people sign up and give it a try...
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Took some time to get verified due to my photos, but they offer the signup bonus, and can get daily bonuses by email or cell phone.
Dear Lielani, thank you for your valuable review. We sincerely appreciate your feedback and are delighted to learn that you are pleased with the quality of our service. Your satisfaction is of utmost importance to us, and it is always rewarding to receive such positive feedback.
Do not play this game st Patrick's in Panda Master platform or bitplay at all! From the pics I took u can clearly see I won 129$ however I only received 29$ of it and they refused to honor it! It's a scam! I went back to play and I counted 19 spins before I won one cent!
Hello Kasey, thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at [email protected] with more information so that we can make things right for you.
Looking forward to hearing from you back soon!
I was able to redeem 20 dollars after they loaded my account with 5 dollars just for signing up if you ask me I'd say that's a hell of a deal
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Any time I've had a problem or issue they've been more than helpful in responding any issues I've had in a quick and timely manner
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Answer: Hello Alberta, Please send us an email at [email protected] with more information so that we can make things right for you. Looking forward to hearing from you back soon!
Answer: They will never pay you. They are thieves and terrorists.


Hello Liz, thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at [email protected] with more information so that we can make things right for you.
Looking forward to hearing from you back soon!