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BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
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I love this game I would rate it a 10/10 since it's platforms are fast and costumer service reliable and accurate.
Always quick to respond always quick to load, if there's ever any issues they're always quick to handle them. Give him a try there's loads of different platforms as well as awesome games and contests and just all around sometimes some free money too
Hi Anna,
Thank you very much for sharing your experience with us. We are really happy that your interaction with our brand was so positive.
Warm regards from BitPlay family
Great platforms super easy to deposit. The withdrawal process is a bit much. Sometimes it's 6 hours other times 14 hours. There's a lot of online casinos that take days. So In my opinion Bitplay is is the way to go. Keep up the good work BITPLAY!
Hi Chase,
Thank you very much for sharing your experience with us. We are really happy that your interaction with our brand was so positive.
Warm regards from BitPlay family
Love this site the game you're blessed and it's so lucky. Customer service is helpful The games are exciting
Hi Sabrina,
Thank you for taking the time to leave us a review. It will help us serve you and our other users in the future. We truly value your feedback and look forward to hearing more from you more often.
So honestly I did not think this was really going to work and this is one of the best Gameroom's ever
Hi Nathan,
Thank you for taking the time to leave us a review. It will help us serve you and our other users in the future. We truly value your feedback and look forward to hearing more from you more often.
Promos are always on point the customer service has always been great no complaints as well as the overall fairness!
Hi Lauren,
Thank you for taking the time to leave us a review. It will help us serve you and our other users in the future. We truly value your feedback and look forward to hearing more from you more often.
I have nothing but positive things to say about them. They offer good bonuses. The deposit and withdraw process is pretty fast. They have so many different platforms to choose from. I would so recommend them to my friends and family.
Hi I've been playing with this place for a long time. They are trustworthy and honest to what their terms are. Fast game loads fun games that pay good. I play v power fire kirin and ultramonster and they are all equally fun. My only complaint is that their cash outs take a while hopefully that will improve sometime soon. Just because it's hard to not spend your winnings when they are just sitting there waiting to be played. Other than that they are awesome
Hi David,
Thank you for taking the time to leave us a review. It will help us serve you and our other users in the future. We truly value your feedback and look forward to hearing more from you more often.
Best support, always polite and fast and they never waste any time on helping you with anything you need. All this was true till I went to make a $100 withdrawal, my balance kept changing going higher but when I would shoot it dropped ALOT, I asked to just reset my balance and now I'm being ignored
Hello Jamie,
Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at [email protected] with more information so that we can make things right for you.
Looking forward to hearing from you back soon!
I almost feel like that I can win every time I get on bitplay! Love the platforms and the easy withdraw process!
Hi Gregory,
Thank you very much for sharing your experience with us. We are really happy that your interaction with our brand was so positive.
Warm regards from BitPlay family!
Love bitplay. Fast deposit and withdrawal times. Great games you will not be disappointed can assure that
Hi Kelsey,
Thank you for choosing us as your game provider, we’re so thankful for outstanding customers like you.
Let us know if you need any assistance.
I'm new to the game but so far it looks legit. I'm excited to continue playing to see if it's what it's says it us!
Hi Robert,
Thank you for choosing us as your game provider, we’re so thankful for outstanding customers like you.
Let us know if you need any assistance.
Great website overall Good nd customer service and great sign up bonus best way to go for your gaming needs
Hi Glenda,
Thank you very much for sharing your experience with us. We are really happy that your interaction with our website was so positive.
Warm regards from BitPlay family!
Finally difficult to log in on the app. It says there is no account registered with those credentials.
Dear Hayley, we are sorry that you had this experience. We would be happy to solve this unfortunate issue. Please contact us at [email protected] with your website email and we would be happy to help you!
Ive been using this casino for 3 years Trustworthy and good customer service. Casino use to pay out faster and gave out more bonus.
I love bitplay they is actually great with awesome customers service now I hoe for a fast redeem y'all keep it up
Dear user, thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
I do enjoy making so I played with a few websites and different agents. But these people are the most efficient and the customer service is reliable and consistent and always professional.
Dear Zachery, thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
I love bitplay. Just to pass the time or even when I'm procrastinating. Love the array of games to choose from and the bonus's are clutch.
Dear Brad,
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. We wish you the best of luck with your games!
Amazing super fun more games new games never feel like a loser I recommend this too anyone that wants to explore new games
Dear Viola, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority. We are glad that you like our website and we look forward to seeing you again!
Quick withdrawels and great staff. They have all of your favorite games and more! Only place I go!
Dear Adam,
We’re so happy that you are pleased with our website. We strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. Come back to see us again!
Answer: Hello Alberta, Please send us an email at [email protected] with more information so that we can make things right for you. Looking forward to hearing from you back soon!
Answer: They will never pay you. They are thieves and terrorists.


Dear Diego, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!