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BiteSquad Reviews Summary
BiteSquad has a rating of 3.4 stars from 599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiteSquad most frequently mention great service, delivery driver and order online. BiteSquad ranks 4th among Food Delivery sites.
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App was so easy to use and placing an order was simple. This was my first time ordering with BiteSquad and I'll definitely order again. The fees were very reasonable. This was perfect for our lunch hour and we were happy to get our meals from a restaurant not close to us. I liked seeing the progress of our order online too, it was a neat feature. Our driver came on time and was easy to spot in his uniform as well as efficient and friendly. We were very happy with our lunches. It would be nice to see a few more of our favorite restaurants in our city on the list but hopefully they'll be added in the future. Mahalo!
Ordered a dinner(burrito, rice, salad) from La Casita to eat in line at a movie sneak preview and when I opened the bag, no fork or spoon.
Despite having to go through a phone app to place my order, I found it easy and exactly as ordered! No waiting on hold or Having to repeat my order because the person on the other the phone did not hear or understand me. The pizza... OUTSTANDING AND WORTH EVERY PENNY- I am Italian and raised in my familys restaurants so I am delighted to have this gem in my neighborhood!
I ordered some late night mexican food, but the restaurant forgot a couple of items. The chat sessions was still available so i clicked on it and Sam got my little problem resolved very quickly and had the restaurant redeliver the missing items within an hour at no extra charge. Great experience with BiteSquad customer service. Thanks!
They delivered food to my hotel without any utensils. The hotel has no food service so there isnt any way to eat it. They said even though I ordered utensils on the app the restaurant didnt have any. They didnt bother to tell me that and they didnt offer to drop any off, no refund, no coupon, nothing but charging me $31 for $14 worth of food that is now on the garbage. Would you buy a car that didnt come with a key? The total lack of responsibility runs deep there. They are appropriately named Bite Me!
Love the service, especially the text letting me know when your driver is close, from a safety standpoint it helps when my doorbell rings I know who it is. Food is always hot and drivers polite.
Best restaurant food delivered, ever. I don't understand the bad reviews of Savio's? It was fantastic! I know Italian food. I grew up in NYC and lived in Italy for 5 years; this was like being back in Italia.
I'm guessing the patrons who gave the food 1 * or bad write-up were expecting it to taste like Pizza Hut past or such.
Laura
Always fresh &hot. Love lov this service gr8 selection order twice a month or more so thankful 4 bite squad
This was our first time using BiteSquad and I admit I was a bit nervous. I should not have been as they were on time and everything was perfect! I loved getting the text that the driver was close. Great job BS and I will not hesitate to use your service in the future!
This is my first time using bite squad it was an easy process ordering, the food arrived on time and was delicious. Great driver! Cannot wait to use them again.
Did everything online and it got here super fast. Will definitely be using again and referring my friends and family.
I ordered Sushi and 2 miso soups! My soup was still hot and the ordering was easy! Thank you bite squad.
I really liked the updates on my order status. The driver followed my delivery instructions, and he was very friendly.
Timely and very friendly! Food came in less time than I could drive to the restaurant to pick up - how can that happen!
This was my first time using BiteSquad. The delivery driver was in a neat uniform & got here super fast with my dinner! The online tracking is fun ~ a doorbell rings when you're food is at the door! I was very pleased with the experience.
I was having a party and my guest showed up early and Bite Squad was right on time and friendly and the party went on without a hitch couldn't have done it with them. Thank you for all you do!
Everything went smooth from ordering to delivery! I really like the notification when food is on it's way. Keep up the great work!
In a word - Awesome! Website was super easy to use, really like the up to the minute tracking of my order. I will use Bite Squad Service again! Keep up the great work.
Tonight has been cold and rainy. I had a craving for Mexican food. I was told that my food could be delivered through the Bite Squad website.
The account set up was very simple. And I enjoyed watching each step of the process to complete my order! That screen was neat.
The estimated time of arrival was met and the member of Bite Squad who delivered was VERY KIND! I will use word of mouth to promote your business. And of course I will be back!
Thanks for my nice dinner.
Thanks for all you do!
~Very Satisfied Customer in South Carolina
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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