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BiteSquadReviews 599

3.4

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BiteSquad Reviews Summary

BiteSquad has a rating of 3.4 stars from 599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiteSquad most frequently mention great service, delivery driver and order online. BiteSquad ranks 4th among Food Delivery sites.

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Hawaii
1 review
0 helpful votes
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Impressed!
December 16, 2017

Used this service for the first time and was very impressed! Looking to use this service more often in the future!

Date of experience: December 15, 2017
Arkansas
1 review
0 helpful votes
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Well use them again!
December 16, 2017

Food was right on time & piping hot. Friendly delivery, too! Very positive experience. So much nicer than going out to fight traffic!

Date of experience: December 15, 2017
Florida
3 reviews
5 helpful votes
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Awesome as always
December 16, 2017

Thanks bitesquad! After a long week of work I have Friday night to look forward to. Great food and great service!

Date of experience: December 15, 2017
Arkansas
1 review
0 helpful votes
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Good, but a little pricey
December 16, 2017

I enjoyed using the website and having access to the map while waiting for my delivery. I thought my total price was a little high ($14 for a $7 sandwich and side) but overall, a nice experience

Date of experience: December 15, 2017
Florida
1 review
0 helpful votes
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Great all around!
December 16, 2017

We loved it! Great service & everything was hot & fresh. The driver gave us extra plates & utensils.

Date of experience: December 15, 2017
Florida
2 reviews
0 helpful votes
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Best delivery service!
December 16, 2017

This is, by far, the best food delivery service in Jacksonville. Friendly drivers, awesome customer service, and a great selection of restaurants.

Date of experience: December 15, 2017
Florida
2 reviews
0 helpful votes
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Perfect experience!
December 16, 2017

It was a great experience from beginning to end. I love that I can track the status of my order from the moment I placed it to driver arriving at my doorstep. Great job, BiteSquad.

Date of experience: December 15, 2017
Florida
1 review
0 helpful votes
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Love this service! My lunch disappeared from the fridge at work. I was able to order (something better than I had brought for lunch initially so they did me a favor!), very easy ordering, liked watching the progress on my computer screen, delivered fast, just as ordered, smiling friendly delivery person. Great job! Very reasonably priced. Will use again.

Date of experience: December 15, 2017
Colorado
1 review
2 helpful votes
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Great overall experience from ease of ordering to the fun of watching my food go through the process of getting to me including following the delivery driver on a map. I will use again. Highly recommend!

Date of experience: December 14, 2017
Washington
1 review
0 helpful votes
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Thanx
December 15, 2017

Great anniversary gift... boyfriend loved it. Workers went the extra mile. I appreciate it. I would order again.

Date of experience: December 14, 2017
Florida
1 review
1 helpful vote
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Hot pasta delivered!
December 15, 2017

I was so pleased to open the pasta dish and see steam coming out! The driver was very friendly and made sure to wish me a happy holiday. I would highly recommend this food delivery

Date of experience: December 14, 2017
Minnesota
1 review
0 helpful votes
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Never been better!
December 15, 2017

My food came super quick, I loved following the process on my phone.
The driver greeted me by name and was super friendly.
Well done, BiteSquadb

Date of experience: December 14, 2017
North Carolina
1 review
0 helpful votes
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On time and courteous!
December 15, 2017

My order came on time. Jason was very courteous. I enjoyed the meal. I really appreciate the speed and the kindness especially since I was at the hospital with my daughter. He came in quietly, very respectful, and gave kind words. He is a very good employee.

Date of experience: December 14, 2017
California
3 reviews
0 helpful votes
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Excellent
December 15, 2017

The driver was really very nice and tried his best to deliver the food still smoking (Temperature Hot). Thank you.

Date of experience: December 14, 2017
Minnesota
2 reviews
0 helpful votes
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Seamless
December 15, 2017

Ordering was simple and easy, tracking was spot on, driver was friendly, helpful and prompt! I was throwing a big party and the food came right on time, packaged appropriately, was still hot and a big hit when guests arrived!

Date of experience: December 14, 2017
Minnesota
1 review
0 helpful votes
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Super fast service!
December 15, 2017

I ordered some items from the Herbivorous Butcher. I got my items within a half an hour. It was super easy to order, I got a text when they were in the area, I went down to the apartment lobby and the delivery driver was there. Super happy with the service. I'll definitely do it again.

Date of experience: December 14, 2017
Colorado
2 reviews
0 helpful votes
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It Wass Great!
December 14, 2017

Defenetly will order again with them! My food was Still hot and Delicious low fee with the cupon but fearly enough

Date of experience: December 13, 2017
Florida
1 review
0 helpful votes
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Great Service
December 14, 2017

Customer service at Bite Squad is wonderful! Not only do you get coupons for $10 off your order, if you run into a problem, they are quick to rectify it. Case in point... restaurant I ordered from upped their price for an entrée by $5. I didn't want to pay that much for lunch (total $15 without tax and tip) so I wanted to change my order. The rep that called me instantly rectified the problem by covering the difference in price. Another time, the delivery person was so rude. Not only did Bitesquad credit the amount of my order, they also gave me a coupon for next time. I've never experienced such great customer service!

Date of experience: December 13, 2017
Iowa
1 review
0 helpful votes
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Great service
December 14, 2017

Usually my service is tereible with nad service and spilled everything with upside down containers, but this last one was perfect. Please keep it up or my review will definitely change.

Date of experience: December 13, 2017
New York
1 review
0 helpful votes
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This was my first time using Bite
Squad and I was very pleased. I wanted a healthy lunch for myself and staff without going out. They made it extremely easy. The hot food was hot and the cold food was cold. Very nice delivery man as well. I would definitely do it again!

Date of experience: December 13, 2017