Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BigStub has a rating of 3.8 stars from 486 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BigStub most frequently mention great seats, customer service and timely manner. BigStub ranks 16th among Tickets sites.
We monitor reviews for authenticity
I'm very busy. But, I received reminders to make sure I download and print my tickets. It's my first time to use the service, but if all goes well, I won't hesitate to use BigStub, again.
Ordered via Craigslist and they came FedEx 3 days later. Everything as described and the show was great.
I decided at the last minute to take my family to the F1 race in Austin, Tx. BigStub had a good selection of very desirable tickets available at incredible prices. They were delivered promptly and we had a great time. The only reason they didn't get 5 stars was the 33% in "fees" charged for each ticket.
I ordered my tickets and they were received as promised. Highly recommend this service.
I'm glad I found this site my experience was quick, easy and flawless.
Thanks.
I got my tickets sooner than I expected… And the gentlemen on the phone were both great, patient, kind, reassuring and helpful
I appreciated the ease of finding the tickets and the fact BigStub tells you which have an obstructed view.
Seller got all my information correctly and tickets were e-mailed to me promptly. Thank you
At first I was annoyed at not getting my confirmation emails, but then I realized they went to my spam folder. Got my tickets quickly for a great price!
Very good to do business with. I got my order in less than 24 hours. Will do business with them again.
I was really nervous about buying tickets as I just moved here and had never heard of BigStub. June helped me find tickets and was very patient with me. She explained how BigStub works and how I would get my tickets. I felt really secure about using this site and will definitely call June again when I need tickets. She is awesome!
Great seats. Secure and tickets received promptly. I'll use your site again for sure. Thank You. We had a great time.
Rep was courteous. Tickets were delivered day ahead of schedule. Overall a very good experience.
I hope his concert is as good as the price I paid for the tickets!
E-tickets are the best---easy, last minute birthday gift! My son loved them.
Answer: Good luck…. They say they guarantee tickets, but if you have any kind of issue with delivery, they fall back to their "all sales are final", and put the blame on anyone but themselves….
Answer: Hi Tanya, We are a ticket resale marketplace, so the tickets that you buy from us are the same official tickets as you would buy from the official source. Our tickets come from licensed ticket brokers and trusted individuals that are reselling their tickets.
Answer: Hi Sarah, Please contact our customer service at (888)292-8495 for help with obtaining your tickets.
Answer: Yes, there are service fees added to each ticket. You can see the fees online before you complete your transaction. You also can contact customer service at 888-292-8495 for more pricing information for your event.
Answer: Our fees vary depending on the tickets that are being purchased. You can see the fees for your order on the checkout page after you have entered your credit card information but before the transaction is completed. You can also contact our customer service at 888-292-8495. They can tell you what the fees are for the tickets you are interested in without credit card information.
Answer: While all of our tickets have 100% guarantee, the tickets that have stars next to them are posted by sellers that we recommend.
BigStub has a wide selection of cheap Sports, Concert, and Theatre tickets - more tickets, better service, and lower prices! Order online or by phone and take advantage of our everyday-low ticket prices.


Hi Tammy,
Do not worry that the name of the tickets is not in your name. The name on your ticket is the name of the original purchaser and will not affect your ability to access the event. The bar code on your tickets is what will be used to allow entry.
We hope you enjoy your event!