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Bidz

2.1

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Bidz Reviews Summary

Bidz has a rating of 2.1 stars from 236 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bidz most frequently mention customer service, credit card and business days. Bidz ranks 21st among Discount Jewelry sites.

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12
returns
8

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Massachusetts
1 review
4 helpful votes
Follow Edward V.
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I have been shopping on bidz.com for many years and most of the time the experience has been very positive. And before there was a good selection and good customer service that I could actually call to. And now it is a different story. In over two months I neither can get my merchandise or a refund for my money. We exchanged e-mails for the last two months, and except for false promises, nothing has happened.

Date of experience: June 3, 2014
Florida
1 review
1 helpful vote
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It seems like it is trusted auction and there is a wide choice of cute things, like fine art. I have bought a ceramic sculpture with a certificate which was signed by an author. Received it in time and in a great condition.

Date of experience: May 29, 2014
Lithuania
1 review
1 helpful vote
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I am using bidz.com for several years. It’s a nice place if you want to find some sweet accessories for yourself or a friend for a good price. The products were never damaged and well packaged.

Date of experience: May 27, 2014
France
1 review
1 helpful vote
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My experience with bidz.com was satisfying. It has a wide range of jewelery and
Accessories for a really low price. I have bought a silver ring for 50$. Maybe it is not the most impressive, but couldn't ask more for such a price!

Date of experience: May 25, 2014
California
1 review
1 helpful vote
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I have used bidz.com for couple of times. I have bought sunglasses and a watch. Got them for a low price and received them in a quality shape. But I would suggest to read descriptions carefully if you want to avoid any misunderstandings.

Date of experience: May 19, 2014
Michigan
4 reviews
14 helpful votes
Follow Kottie G.
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DO NOT BUY FROM THIS COMPANY! Warning... they do not deliver their items. Read other complaints in other sights. My order has been weeks and they are still "pulling my order". They do not respond, they do not respond to emails either! I'm now filing with the BBB and fighting my bank to have the funds returned! They will immediately withdrawal your funds but WILL NOT DELIVER your merchandise! Scam!

Date of experience: May 8, 2014
Massachusetts
1 review
2 helpful votes
Follow Jean J.
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I won a bid on March 7th and as of May 5th, I am still waiting. They asked me to cancel my order, but I explained to them that I won an auction on an item and expected the item to be delivered! I have never had any problem with Bidz.com, but if what I am now reading from others is true coupled with my current situation with them, I would not recommend them at all.

Date of experience: May 5, 2014
Texas
3 reviews
1 helpful vote
Follow Diana M.
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I have been buying Jewelry from them for almost 3 years and will continue. I just recently started having problems with an order taking almost 4 weeks to ship which I never had issues before! I have had a few items that quality wasn't great but returned them with no problem and got credit back towards new orders or a refund. I will continue to order from them!

Date of experience: April 29, 2014
Florida
1 review
1 helpful vote
Follow Renee D.
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II have made several orders on Bidz.com. 90% of what I have ordered was what I expected or better. Did receive a few pieces I was disappointed in. My last order though which has been paid for is now 6 weeks later and I have not received the items ordered. When you question when it will ship you get a 'canned' answer. I just told them that if my items were not going to be shipped immediately to cancel my order, credit my credit card and I will not be ordering from them again as well as I would voice my opinion of this problem.

Date of experience: April 24, 2014
Wisconsin
1 review
4 helpful votes
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Stay away from Bidz!
April 11, 2014

Stay away from Bidz! I've been waiting 4 weeks for $2,400 in watches. Keep in mind they post on these products 1 to 2 weeks handling time. When you ask them when the product will be delivered, you get a canned response or nothing at all. I know the brand off watches I purchased are no longer on there site. I have no idea if I'll ever get these watches. I'll probably have to end up fighting to get my money back.

Date of experience: April 10, 2014
Florida
1 review
2 helpful votes
Follow Laila C.
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WORSE AUCTION WEBSITE IVE EVER SEEN! THIS IS S SCAM! STAY AWAY FROM THIS COMPANY AND AVOID BUYING THINGS FROM THEM AT ALL COSTS!
THEY WILL TAKE YOUR MONEY AND NEVER DELIVER THE PRODUCTS!

Date of experience: March 25, 2014
Florida
1 review
6 helpful votes
Follow Adriana L.
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The coupons are not what they are supposed to be. Even when a coupon is valid, there may be some hidden restrictions you won't be aware of if you just register the coupon through their "Manage Coupons" option. You would expect once you did that, all possible restrictions would be listed in the "Terms and Conditions" link for that coupon... And you would be wrong! (at least, sometimes). I tried using a coupon that by all research, had not any special restrictions. Again, WRONG! It seems to only apply to watches, though no such restriction was listed anywhere! So, before you count on a coupon, send them an email requesting full disclosure. Yeah, I know, you should have not do that, but this is their crappy operation.

Date of experience: February 14, 2014
Virginia
3 reviews
8 helpful votes
Follow Mark D.
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I've watched and bid on this site for weeks. Sure you see others winning some items at what you would consider a great deal but try it, you won't win. They definitely use bots to bid. I lost most auctions by $1. You'll never get a great on this site and will only win auctions when they make money. Trust me you can get these items cheaper elsewhere. Don't believe me? Well go ahead and win something, go get it appraised or try to resell, then you'll see.

Date of experience: January 22, 2014
Texas
1 review
1 helpful vote
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I have won bids on this site. I accumulate the amounts to get the free shipping, which helps with the deal. They are a little slow on shipping at times, but is was also the holiday and gift season. When they were arriving, they came in droves. I have several items for gifts and will be able to resell some of the others. Like with anything, you must watch and if the price is getting beyond what you wish to pay, then be wise and stop. Let it go to the other bidder. Something else will come along that will also be to your liking.

Date of experience: January 4, 2014
Canada
1 review
2 helpful votes
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I bought some earrings for my SO for christmas (bought on Dec 3). There was a warning on the auction that it would take 1-2weeks to ship. After a week and a half without them shipping I contacted them. They said they didn't have the item in stock, and that it would take 2 weeks just for it to get to them. They said if I paid more money, I could possibly get it by christmas (more than three weeks after my purchase). I refuted but they didn't care. Horrible customer service. I won an auction for $259, by the time I get the item I will have paid almost 35% more... I will never use their services again. Would highly recommend avoiding this site

Date of experience: December 16, 2013
Texas
1 review
2 helpful votes
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I won a auction but ii am not going through with purchse... thanks to all of the people who gave info here.

Date of experience: December 6, 2013
Texas
1 review
4 helpful votes
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I paid $1200 for a nice 14k gold ring with three diamond stones. I went to have it resized turns out the stones are fake, and the gold is not even gold. It is some other metallic.

Date of experience: December 3, 2013
Illinois
1 review
1 helpful vote
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I dont know what people are talking about with the bad reviews they give bidz. I was leery when ordering because of all the bad reviews, but when my items arrived WOW! The shipping was quick first of all, but the items were better than I expected, the pictures dont do them justice. I ordered the same exact tanzanite necklace that I bought for on sale for $400 dollars in Cancun Mexico for $27 on bidz, yes that is right $27. I thought I was getting a bargain in Cancun because the regular price was $900. I will continue to order from bidz, so for all you people who want to bash them, sorry for your back luck.

Date of experience: October 24, 2013
India
4 reviews
9 helpful votes
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Jewellery store (Bidz.com). I have good experience with this online store. Here I have many choices to select the gift for my wife.

Overall good services.

Date of experience: August 23, 2013
Ohio
1 review
1 helpful vote
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It took a month for Totsy to process my order. Some of my order involved baby's clothing, and after a month my child had little time left to wear the clothes before they were two small. The main item I had wanted in the order was missing, but Totsy did not notify me prior to sending the order. I have lodged repeated complaints but have heard nothing back from them.
They are absolutely horrible.

Date of experience: June 5, 2013