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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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I especially like all the reviews and technical info on each page; then there are all the tutorials and other photography advice and instruction.
I have purchased several different products for my Canon cameras, my rigs, and accessories. I have been satisfied with B&H's customer service.
Your staff always helps me get the best equipment for my needs at the lowest cost possible. Free shipping is a nice bonus.
Super easy to reorder supplies. Just a few clicks. Order history easy to find. Credit card on file. Click, place, done. Also, Free shipiping.
I have been a customer for at least 12 years - seen a lot of technical changes through those years. B&H has been a fantastic resource for questions about technical info. B&H has been a fantastic partner - and came through 100% on every order and delivery. The business of photography has never been as competitive as it is right now - and to have a supplier that "gets it" is valuable beyond words. Looking forward to continuing the relationship for many years to come.
Is it possible to love a store? With B&H, the answer is yes! Their inventory is expansive, they ofter are the first to get new technology or items hard to get elsewhere. They are reliable and offer items at a competitive price. I have used them for more than two decades and always satisfied.
I have been doing business with B&H for years. D1x, D2x, D90, D7100, Df, and now the D7200 for it's excellent buffer for high speed shooting of birds in flight. All from my favorite go to company B&H. I buy lenses, a GoPro camera, and all of my electronic items from B&H. They are not just a place to buy cameras and such, but how to videos on the products you want to buy. Educational seminars live on your computer. What at great place. Love this little... electronics shop. Thanks for being here.
An efficient, professional and dedicated team. Add to this an user friendly website for online orders. Delivery has been prompt and on schedule. This has been my personal experience.
Jagannathan Narayanan
Always have what I want at a fair price and make it easy to find out any information I may want. B&H is my go to photographic source and I highly recommend it to others.
B&H consistently offers high quality merchandise, online information and customer service. Shipping is free for a minimum purchase, and stated arrival date is accurate.
I inquired via email and got an answer back the next morning. Wrote after 6 PM the day before. Hopefully the WIFI extender will work for my surveillance system!
Simply the best selection of photo products, all at great prices. My experience buying on line with B&H is always great and keeps me coming back. Shopping at the store is even better!
My go to place for all things photographic!
Jerry M.
Order 5 different thing and all were in stock! It is very nice when there are no backorders to worry about or run out of materials.
Extensive inventory of new and used, good response time, knowledgable staff. If they don't have it they will find it and e-mail you.
Very detailed and helpful website. I use B & H for all video, photographic, audio and software needs.
Been going to B&H Photo since the 80s and they have always been professional and a joy to do business with. No stress shopping!
B & H always has the best prices vs. buying in California, especially since when no sales tax is charged. But the online shopping is so easy too, can't wait to check out the store on my next trip to N. Y.
B&H does not charge sales tax or shipping for most order in the United States. Shipping, quality of product, and customer service is second to none.
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Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members