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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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Muy buenos envios con buenos precios, productos de buena calidad y facilidad de pagos, es excelente.
Fast and well packed. Always Good. You carry what I need and have a very good web site.
I plan to use your service in the days to come.
B&H has one of the best web sites for viewing and ordering the stuff that you want.
I highly recommend them as the goto place to purchase your photo items.
I am thoroughly impressed with the B&H web layout! Very informative and helpful at every turn. I will certainly be returning for my next upgrade!
I know that sounds like a trite, spammy comment but with B&H it's really true. If it costs less than B&H, it's almost always a scam.
Since purchasing my first Hassleblad in the early 90s, I have bought photographic, audio and visual equipment and accessories; Comparing and reviewing the equipment before purchasing at what usually worked out to be the lowest price available!
They are bar-none the BEST one-stop shopping for anyone's electronic needs!
I bought the canon rebel t6i about a month ago and love it! It was my first "real" camera and my first time on this site but now I don't shop anywhere else for camera related things. I've already been back to buy a mini tripod and extra battery. Always a pleasant and easy shopping experience, with fast shipping.
Needless to say B&H provides me the best shopping experience of all time, glad to do the business with. The best online store for shopping computer parts and other electronics ever!
It is so refreshing to have a company like B&H. Knowledgeable staff, great service and competitive pricing.
Great site great shipping easy to use great selection great used section always check here before buying.
I always check here first for electronics... Just saved $280 on an Ipad Pro 12.9. Thanks for always taking care of me B&H
I would recommend the online shopping experience. Fast and easy. Today we ordered a GoPro Hero 7 Black, and of course accessories.
B&H not only has the best selections at great prices. Ordering is quick and accurate. If we need to pick up in store they're just a few stops away. Free parking if needed. Who could ask for more?
Found most of what I needed. Spare battery price increased 10% in 8 months since last B&H order. :( Result of foreign trade wars? Who knows.
B&H always has some of the best prices around. Fast shipping and great customer service. I shop here for all of my electronics needs.
Excellent company. Best customer service I have ever dealt with. They have never left me even frustrated when all is said and done. And I've ordered many things through them over the years including multiple super-teles.
A quick Google of this company unearths many 1 star reviews, wish I'd done a more thorough search before giving them hundreds of dollars! I spent $686 for a Zhiyuntech Crane v2 gimble from BHPhoto's online store. 18 months later & after only
Light use, it's dead! Disgusted at the response from them
"purchase a replacement" it's hardly been used! Nearly 700 dollars
& they expect me to buy another one! AVOID GIVING THIS COMPANY
YOUR MONEY - #rippedoff #buyerbeware APPALLING CUSTOMER SERVICE. RUDE
AND ARROGANT! Their response when I threaten to take them to court "All
The Best!". They have then "liked" my Tweets pointing out the litany of
Negative reviews of them online, seemingly revelling in providing poor
Service!
The product I bought as I search on the web is the best price on the Internet and free delivery without Tax!
Always easy and a pleasure. I've been using B&H since around 2000. There is a reason one keeps going back to the same place. No hassels. Good service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Web No: 1046186779 Thank you for your order and this feedback. We regret your dissatisfaction. This order, for a $499.00 item, is dated 2 August 2017. Our return policy time period is thirty days. The manufacturer's warranty policy is one year. Both have expired. It is regrettable you did not select a Squaretrade extended warranty when you made this purchase. As we stated elsewhere, If you believe it would help for us to intercede with the manufacturer on your behalf we'll be happy to do so. -- Henry Posner / B&H Photo-Video