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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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Prices are usually within a few dollars of other outlets but would be nice if regular customers would get a 10% discount. Customer loyalty must have some value to every company. When there has been a screw up, they have (so far) made ammends. That gives me more confidence to return.
As usual, B&H does not disappoint! Thanks for fantastic shopping experience the excellent service! Keep up the great work!
I always purchase my photography gears from B&H, great service and fast shipping. Also, you will get rewards based on your purchase.
Without a doubt an incredible store- very sound expert advice, extensive selection of merchandise, very reasonable pricing, unparalled business goodwill, awesome support services, informative newsletters and blogs. An immsensly valuable resource.
Great cable selection, good products, prompt handling. Was introduced by a friend and I love to browse the online catalog.
Best company ever for price, ordering and friendliness. Always order camera equipment here. Never have a problem.
Great place to buy All my photo stuff from. I have ordered many different times from here and have never had an issue. Thanks B&H.
Fast, easy effortless shopping at B & H. Always have what I need in stock and they ship fast and often free.
B&H makes it easy to shop for and compare products in photography, videography and consumer electronics. It's prices match most other websites but what sets it apart from the other websites is the product reviews. I've found that B&H reviews come from users who know what to expect from a product and judge the product based on it's intended use and price; not from what they hoped/thought it would be. It's the first and last place I go to when shopping for products they carry (and I check out other websites in between).
Found what I needed at a reasonable price. There filters made it easy to narrow down the selection to the lens I was looking fro.
It has been easy to order good stuff.
Nice collection.
Quick delivery.
Reliable.
I would recommend B&H to anyone.
Have purchased from B&H for years, not a better establishment on the planet... customer service is outstanding - everything arrives as expected and they have the best free candies in the world, at the store - i wish they'd throw a few in my orders from time to time!
I have bought from B&H in the store and online without ever having an issue. I will buy from them again.
I could recommend your site to anyone and have no reservations. There is always a nitch here and there if you have the time and patience to find them, however, time is of the essence at work, I'm the only I. T. Person in a medium size company. I have to find what I need and be confident that I have a fair supplier. Not only that if, and I mean if, i have a problem I know where to go back to. Thank you To All at B & H.
Haven't received this product yet but have had prompt delivery updates in the past with well packaged merchandise on receipt. Will continue to use B&H as a good product resource and monitor their specials interestingly.
I always find what I need at great prices. Great customer service with quick response to your concerns.
I was really impressed when I placed my first order and within minutes received a phone call to verify that I did place the order. The customer service is one of the best I've seen!
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via [email protected].
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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