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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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I can purchase and receive my purchases from Band H shipped to Phoenix almost as quick as I can get in my car drive to Tempe and purchase the film related photography supplies I seek on a regular basis.
They have all the bases covered... price, ease of ordering, and delivery time. Ordered an unlocked Moto G6 and 3 months free unlimited 8 gig data service. What a deal!
Always a pleasure to do business with b &h simple quick and competitve on all products-have bought lenses, cameras, ipad pro's and mac book air's
Always prompt, comprehensive selection, fair pricing. Wouldn't go anywhere else. Long time customer through large format film, medium format film, and now digital Leica system.
B&H has everything I need as a photographer. My local photography store needs to order most of what I go to purchase. I can get it from B&H quicker and at less cost, particularly since most items ship at no additional charge to me.
BH Reliable, Professional, Informational... the best! I've shopped on line, visited in person, consulted in person and consulted on line... never been more than satisfied..
Hard to beat these guys ( and girls I presume). Great product information, ease of checkout, great search function. I have never had an issue with them and have been ordering from them for a number of years.
Always having the right equipment at the right price, from my first bottle of D-76 in my darkroom days, to the great digital cameras of today. What will tomorrow bring I can only dream, but B&H will be there with the best.
Enjoyed the free shipping on items I've purchased and the quality as well. I will update this review after receiving and testing my drone.
They are the best. Good work. Keep it up. Always with you guys. Highly recommending them. Everyone should try.
B&H has the biggest filter selection I've found anywhere. Once I narrowed it down to a few good choices, the B&H Chat room made it easy to discuss the pros and cons of my filters and to make an informed choice. I love this store!
It's hard to beat them! They've never let me down. Many overlook their stock of used items which are like new if not new.
Enough said!
B&H always seems to have what I need, for a great price and fast delivery! My go to online tech source!
A very large selection to choose from but pricing is exorbitant. If I had time I would have gone to Ebay.
The search engine enabled me to find the product that I needed, even though I did not know the proper nomenclature (name) of it. The photo of the product and the description confirmed that my selection was the right choice.
Shipping details were straight forward in listing delivery options and the rates involved.
I've been a loyal customer for years and will continue to shop here.
B&H was my second pick to order and that is 100% because the other site wanting me to call them. Everyone wants fast and easy. Let's see if it comes on time. 2 Days and counting. LOL
Always enjoy shopping at BH Photo, treated very well their staff is top notch. As we say in Italian Tutto buono!
I have been a customer for almost 10 years and although now sales taxes are collected I'm still getting a good deal in almost everything for music gear.
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via [email protected].
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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