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B&H Photo Video

3.5

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B&H Photo Video Reviews Summary

B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.

This summary is generated by AI, based on text from customer reviews

service
341
value
352
shipping
345
returns
216
quality
331

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Arizona
1 review
0 helpful votes
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I can purchase and receive my purchases from Band H shipped to Phoenix almost as quick as I can get in my car drive to Tempe and purchase the film related photography supplies I seek on a regular basis.

Date of experience: June 4, 2019
Indiana
1 review
0 helpful votes
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The best
June 5, 2019

They have all the bases covered... price, ease of ordering, and delivery time. Ordered an unlocked Moto G6 and 3 months free unlimited 8 gig data service. What a deal!

Date of experience: June 4, 2019
West Virginia
1 review
0 helpful votes
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Easy-peasy
June 3, 2019

Always a pleasure to do business with b &h simple quick and competitve on all products-have bought lenses, cameras, ipad pro's and mac book air's

Date of experience: June 2, 2019
California
2 reviews
0 helpful votes
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Always prompt, comprehensive selection, fair pricing. Wouldn't go anywhere else. Long time customer through large format film, medium format film, and now digital Leica system.

Date of experience: June 2, 2019
Oklahoma
2 reviews
0 helpful votes
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B&H has everything I need as a photographer. My local photography store needs to order most of what I go to purchase. I can get it from B&H quicker and at less cost, particularly since most items ship at no additional charge to me.

Date of experience: May 30, 2019
Pennsylvania
1 review
0 helpful votes
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BH Reliable, Professional, Informational... the best! I've shopped on line, visited in person, consulted in person and consulted on line... never been more than satisfied..

Date of experience: May 30, 2019
California
1 review
0 helpful votes
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Hard to beat these guys ( and girls I presume). Great product information, ease of checkout, great search function. I have never had an issue with them and have been ordering from them for a number of years.

Date of experience: May 28, 2019
Arizona
1 review
0 helpful votes
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Always having the right equipment at the right price, from my first bottle of D-76 in my darkroom days, to the great digital cameras of today. What will tomorrow bring I can only dream, but B&H will be there with the best.

Date of experience: May 24, 2019
Maryland
1 review
0 helpful votes
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Always Trusted
May 24, 2019

Enjoyed the free shipping on items I've purchased and the quality as well. I will update this review after receiving and testing my drone.

Date of experience: May 23, 2019
Bangladesh
3 reviews
1 helpful vote
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Excellent work
May 24, 2019

They are the best. Good work. Keep it up. Always with you guys. Highly recommending them. Everyone should try.

Date of experience: May 23, 2019
Washington
1 review
0 helpful votes
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B&H has the biggest filter selection I've found anywhere. Once I narrowed it down to a few good choices, the B&H Chat room made it easy to discuss the pros and cons of my filters and to make an informed choice. I love this store!

Date of experience: May 22, 2019
Washington
1 review
0 helpful votes
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It's hard to beat them! They've never let me down. Many overlook their stock of used items which are like new if not new.
Enough said!

Date of experience: May 21, 2019
Minnesota
1 review
0 helpful votes
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Great Resource
May 23, 2019

B&H always seems to have what I need, for a great price and fast delivery! My go to online tech source!

Date of experience: May 21, 2019
Rhode Island
2 reviews
0 helpful votes
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Filter Choice
May 22, 2019

A very large selection to choose from but pricing is exorbitant. If I had time I would have gone to Ebay.

Date of experience: May 20, 2019
Maryland
1 review
0 helpful votes
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The search engine enabled me to find the product that I needed, even though I did not know the proper nomenclature (name) of it. The photo of the product and the description confirmed that my selection was the right choice.

Shipping details were straight forward in listing delivery options and the rates involved.

I've been a loyal customer for years and will continue to shop here.

Date of experience: May 20, 2019
Arkansas
1 review
0 helpful votes
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QUICK
May 22, 2019

B&H was my second pick to order and that is 100% because the other site wanting me to call them. Everyone wants fast and easy. Let's see if it comes on time. 2 Days and counting. LOL

Date of experience: May 20, 2019
VE
1 review
0 helpful votes
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Mejorar los controles para procesar los pagos con tarjetas de credito internacionales, en ocaciones tardan mucho en procesar el pago.

Date of experience: May 19, 2019
New York
1 review
1 helpful vote
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Always enjoy shopping at BH Photo, treated very well their staff is top notch. As we say in Italian Tutto buono!

Date of experience: May 19, 2019
New Jersey
1 review
0 helpful votes
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Can't beat them
May 21, 2019

I have been a customer for almost 10 years and although now sales taxes are collected I'm still getting a good deal in almost everything for music gear.

Date of experience: May 19, 2019
Florida
1 review
0 helpful votes
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THE BEST!
May 21, 2019

Prices are very competitive. Service is quick and easy. Help (if needed) readily available.
I am very happy with my relationship with B&H Photo!

Date of experience: May 19, 2019

From the business

Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL


bhphotovideo.com
Founded in 1973
New York, NY, United States