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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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B&H is my first choice in ordering camera and electronics because they always provide important information about the product and ordering is hassle-free and easy.
I would recommend that anyone who wants camera equipment, printer supplies use B&H. They have always been helpful, even when my business was burglarized and I needed help with new equipment.
They have an intuitive website with all the best gear from amateur to professional and totally have a tech support team that is ultra trustworthy.
I'm making a computer for a friend. B&H has the right Intel NUC bare-bones computer, the solid state drive I wanted, the 8 gig of memory I wanted and an install-version of Windows 10 Home. And because an order placed on B&H Monday 3:15 PM ships the same day, I'll get it on Wednesday in Massachusetts. What a company! Anyone between DC and Boston should only shop at B&H.
B&H online service is quick, smooth and a pleasure to use. I wish other online services were so pleasant and trouble free.
I really like B&H Photo. I have purchased my last few cameras because they have the best prices on the internet.
As a Director of Photography I'm constantly using a variety of camera and optical equipment in my work for tv shows and films. B&H Photo has streamlined the purchasing experience in such a way that I can always depend on merchandise arriving quickly and when needed for an upcoming project. Additionally, the quantity that B&H has in-stock assures that 99.9% of the time the items I will need are available. The experience of shopping B&H Photo.com will always brings me back. Thank you so much for the great service!
Thanks to purchase history B&H has online, it's quick and easy to reorder supplies for our large format printer!
Buying online from B&H is so easy and quick. Great prices too. I only buy from B&H when I want all the perks they offer.
Every time i have placed an order I've never had a problem. Customer service and support are also Awesome. I would recommend B&H Photo to anyone interested in making a purchase..
Easy to use web site, good selection and free shipping. Needed to set up account for tax exempt but didn't see how to do that.
Everybody I know loves B&H. Been using them for years and had only a few small issues, always resolved by customer service to satisfaction.
Always on my list when shopping for electronic products. Today it was memory cards. The last order was a new DSLR.
I never wonder whether or not I'm getting a good deal at B&H, and I know that my merchandise will be shipped quickly. They're my go-to electronics shop.
If you want the best go to the experts. B&H is my first choice! The reviews by customers and the product recommendations help you synthesize quickly and choose the product right for you.
I always check B&H first. For something I know I want, I just go on line and order it. Their staff is very knowledgable and it's easy to figure out which item is best for you.
What "photo store heaven" looks like! Great, prompt on-line shipping and service! And when in NYC, WELL WORTH a visit!
The foto video best plate form of the skill many people work in i like photo editing snd video editing
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via [email protected].
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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