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B&H Photo Video

3.5

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B&H Photo Video Reviews Summary

B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.

This summary is generated by AI, based on text from customer reviews

service
341
value
352
shipping
345
returns
216
quality
331

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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I do the majority of my camera related shopping at BH Photo. They have just about everything, they stand behind the products and the shipping is fast. I will keep coming back.

Date of experience: March 22, 2020
Maryland
1 review
0 helpful votes
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Never disappointed
March 23, 2020

I rely on B&H for my every photographic need from cameras, lenses and printers to inks, cables, and any other miscellaneous accessory that I can think of. They have never disappointed and have always come thru with a wide variety of stock, expeditious delivery and superb customer service.

Date of experience: March 22, 2020
Maryland
2 reviews
0 helpful votes
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I have bought items from this store for many years. They have always had excellent selection and prices.
Without any doubt B&H is still one of the best

Date of experience: March 19, 2020
Michigan
1 review
0 helpful votes
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I've purchased many items from B&H for many years. Always top notch whether small items or large purchases. The return policy only had to be used once and it proved to also speak well for the overall service.

Date of experience: March 19, 2020
Pennsylvania
2 reviews
0 helpful votes
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I always love doing business with B&H. Quick and easy! I have made several purchases here and expect to make many more.

Date of experience: March 19, 2020
Colorado
1 review
0 helpful votes
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First Class!
March 18, 2020

Always professional and on time. One of the best anywhere. Never a problem in years of service. I definitely recommend.

Date of experience: March 18, 2020
Maryland
1 review
0 helpful votes
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Computer purchase
March 18, 2020

Easy to navigate. Saved over $100 then buying at local computer store. Always love shopping at B & H photo. High quality equipment and service all of the time.

Date of experience: March 18, 2020
Massachusetts
1 review
0 helpful votes
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Fantastic Service
March 18, 2020

I've been a B&H customer for 10 years. Always outstanding customer service, fast shipping, extensive inventory. Never an issue. Fantastic prices.

Date of experience: March 17, 2020
Pennsylvania
1 review
0 helpful votes
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Great Experience!
March 17, 2020

As always, fast, easy and painless! Very easy transaction(s) and quick, easy shipping. Keep up the great work!

Date of experience: March 16, 2020
California
1 review
0 helpful votes
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Web Order
March 17, 2020

It's always a pleasure to order through B&H and I have been your customer for many years and will be for years to come.

Date of experience: March 15, 2020
California
1 review
0 helpful votes
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I love shopping at B&H, they are great with the products they sell in person as well as on the Internet plus fast

Date of experience: March 15, 2020
Louisiana
1 review
0 helpful votes
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Apple computer
March 14, 2020

Great price for a computer. $200 below apple or besy buy. A great resource. I will be back. Thank you

Date of experience: March 12, 2020
Tennessee
1 review
0 helpful votes
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I love shopping at B&H, they are great with the products they sell in person as well as on the Internet plus fast and free shipping! However, honestly I am not sure about their customer service, I just hope its also great, but I have never yet dealt with their customer service, and in retrospect its great in itself!

Date of experience: March 11, 2020
Arizona
1 review
0 helpful votes
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Thanks for beating out amazon on this order! You allow me the confidence to be able to talk with anyone should and when I need a question answered. Can't get that at amazon! Plus your packaging is much more thoughtful and environmentally friendly. Don't get that with amazon either! Thanks B&H

Date of experience: March 10, 2020
Florida
1 review
0 helpful votes
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The products I need at competitive prices and free shipping makes shopping very easy. I buy all my cameras, batteries, filters and lenses here.

Date of experience: March 10, 2020
Pennsylvania
1 review
0 helpful votes
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Looking for the best selection and price on cameras and other electronics? Look no further than B&N Photo/Video.

Date of experience: March 10, 2020
Missouri
3 reviews
0 helpful votes
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Simple!
March 11, 2020

B&H always seems to have what I want when I want it. Easy to find, helpful reviews and lots of payment options.

Date of experience: March 10, 2020
Oklahoma
1 review
0 helpful votes
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I have purchased from B&H many times and the process is even easier now with the PayBoo. I can always find what I need and the customer support is very informative.

Date of experience: March 9, 2020
Puerto Rico
1 review
0 helpful votes
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ALL MY Business IS Build WITH B&H WE START SEE WE are GROWING WITH THE BEST PRICES IN MARKET. LET GO FOR MORE. THANK YOU.

Date of experience: March 9, 2020
Maryland
1 review
0 helpful votes
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Super Store
March 10, 2020

It is always fun shopping at B&H Photo Video. As I have been saying, B&H is a great place to go for all your electronic needs. A great and fun place to shop. I highly recommend.

Date of experience: March 8, 2020

From the business

Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL


bhphotovideo.com
Founded in 1973
New York, NY, United States