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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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I do the majority of my camera related shopping at BH Photo. They have just about everything, they stand behind the products and the shipping is fast. I will keep coming back.
I rely on B&H for my every photographic need from cameras, lenses and printers to inks, cables, and any other miscellaneous accessory that I can think of. They have never disappointed and have always come thru with a wide variety of stock, expeditious delivery and superb customer service.
I have bought items from this store for many years. They have always had excellent selection and prices.
Without any doubt B&H is still one of the best
I've purchased many items from B&H for many years. Always top notch whether small items or large purchases. The return policy only had to be used once and it proved to also speak well for the overall service.
I always love doing business with B&H. Quick and easy! I have made several purchases here and expect to make many more.
Always professional and on time. One of the best anywhere. Never a problem in years of service. I definitely recommend.
Easy to navigate. Saved over $100 then buying at local computer store. Always love shopping at B & H photo. High quality equipment and service all of the time.
I've been a B&H customer for 10 years. Always outstanding customer service, fast shipping, extensive inventory. Never an issue. Fantastic prices.
As always, fast, easy and painless! Very easy transaction(s) and quick, easy shipping. Keep up the great work!
I love shopping at B&H, they are great with the products they sell in person as well as on the Internet plus fast
Great price for a computer. $200 below apple or besy buy. A great resource. I will be back. Thank you
I love shopping at B&H, they are great with the products they sell in person as well as on the Internet plus fast and free shipping! However, honestly I am not sure about their customer service, I just hope its also great, but I have never yet dealt with their customer service, and in retrospect its great in itself!
Thanks for beating out amazon on this order! You allow me the confidence to be able to talk with anyone should and when I need a question answered. Can't get that at amazon! Plus your packaging is much more thoughtful and environmentally friendly. Don't get that with amazon either! Thanks B&H
The products I need at competitive prices and free shipping makes shopping very easy. I buy all my cameras, batteries, filters and lenses here.
Looking for the best selection and price on cameras and other electronics? Look no further than B&N Photo/Video.
I have purchased from B&H many times and the process is even easier now with the PayBoo. I can always find what I need and the customer support is very informative.
ALL MY Business IS Build WITH B&H WE START SEE WE are GROWING WITH THE BEST PRICES IN MARKET. LET GO FOR MORE. THANK YOU.
It is always fun shopping at B&H Photo Video. As I have been saying, B&H is a great place to go for all your electronic needs. A great and fun place to shop. I highly recommend.
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via [email protected].
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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