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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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It looks like what I want I will let you know in one week. I have purchased from them before without any problems if something is wrong, Great store only store I will buy from online.
I've been buying both new and used photo and computer equipment here for years. Great company to deal with.
I have many years of purchasing from B&H and have never been disappointed with customer service, efficiency, pricing, courtesy, product knowledge and variety (price are always accurate, competative and fair),
Have used B&H since I went in business in 1994. Never has disappointed me. Great service and great website. So easy to find items and order.
Best selection, competitive pricing, and with PayBoo account, pretty unbeatable. I respect that the company honors the Sabbath, even though I am not Jewish. That kind of commitment to values is rare these days.
B&H is the best photography equipment store and the customer service is perfect. If you need an expert advice, that's the place to go.
Very easy to search and buy the products, the flow of purchase is very fast and can search the products specifications clearly.
The best electronic store in the tri state area, by far. I have been going to this store for over 35 years. It gets better with every visit.
I've ordered cameras, lenses, flashes, and now some photo paper and printer ink. I've always been able to find what I need, and the orders have always arrived complete and in a timely fashion.
Very easy ordering process. Excellent product selection. Very pleased with transaction and like the PayBoo payment feature which saved me money on my transaction.
Was able to get a video review of the Zoom H6 operation and some tests, placed order with no hassles
Used Zoom to get really good advice from a B&H Zoom meeting. Leslie was really helpful with our church video lighting. Kuddos to her and B&H!
I talked with the sales department about replacing a lens and within 24 hrs. They got back to me with a solution & options.
They always have great service and awesome prices. I always go to them. They are very knowledgable. Great selection.
I have known this company for many years. They are ok and prices are fair. Their website gives you many choices of products.
I'm a native New Yorker, and I've been going to B&H for almost 30 years. I'm a professional photographer and I've spent thousands of dollars in this store. I wish I were wealthy. I'd live in this place! So far, I've never had an issue with B&H, and I hope it stays that way. I don't see any reason why there would be, but I'm just saying. Even when I had an issue with a return, there was no problem and they solved it right away. I really only have good things to say about B&H, and I intend on shopping there. Hopefully for another 30 years, if I last that long!
Great website, easy to navegate and find what you want. All the reviews really help in selecting a product. The checkout process is super-smooth, too! Of course, the prices are generally the best online, too.
Through the years, I have been very satisfied with B&H. This is one of the most trustworthy retailers around.
Excellent selection. Good prices. I try to buy local, but B&H is hard to beat. Look forward to upcoming camera releases!
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via [email protected].
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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