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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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B AND H PHOTO WEBSITE IS EASY TO USE
THE SEARCH ENGINE WORKS VERY WELL.
LINKS LINK MOST EVERYTHING YOU ARE LOOKING FOR.
IF YTOU CAN'T FIND IT TRY ANOTHER SEARCH WORDING.
WHEN DONE EASY TO CHECK-OUT
Easy to order, great product and they back their products... why order anywhere else?... love Payboo too
Default search provides items no longer in stock. This is a hit to my expectations! It's easy to limit search results to "In Stock" but why would I have to? I understand the value of keeping old reviews and old items for research purposes but an initial visit from a Google Search showing 318+ items should actually have been the 70+ matching choices that were available today - I did buy today from this site after tweaking all the results and now rate it honestly per its request.
You will always find what you need, when you need it, on time and lowest possible price Your reward is to visit, and buy... a basket full
I usually use this service if I need something for photography. Cameras and supplies. Also, the prices are very good. I can recommend it.
I have been delighted with B&H Photo. The crew there treats their customers with respect and great care. They have often helped me to find exactly the right piece of equipment I need. I would highly recommend B&H.
Everything I need, whenever I need it and always at the right price. Don't look at Amazon first, prices are better here.
Been buying from B&H for years. Always first rate... Video, photo, lighting - there are knowledgable sales people in every department.
Website is easy to navigate and prices are very competitive. Free shipping is a plus with reliable customer service.
Short Review - Simply the best purchase experience on the planet! One need not look elsewhere or surf the internet all afternoon...
I have purchased a number of things from B&H over the years. I have always found them to be a reliable supplier of quality products at a reasonable price.
Compared to the fake Amazon reviews, where you can't even read your own review, which is hidden behind so-called AI procedures at B&H you get very single review on your fingertips.
Besides that the prompt shipping and handling for free is amazing.
I can only recommend B&H to everybody.
I have bought more than $3000 audio, video and computer equipments on this website. Nothing runs into a problem. Although the shipping and return procedure is not as fast as some other merchants with local entities, such as Best Buy or Amazon Prime, B&H often outcompete them with better price and more free items.
B&H has great prices and excellent customer service. I have ordered a lot of my photography gear from B&H and also my Apple Macbook Pro. I have always been satisfied with customer service and the speed in which I received my merchandise.
Your website is easy to navigate and the order process is simple and fast free shipping was included Thank you
I love B&H nothing but good experiences. I trust them. I know I'm getting exactly what was described and also love that there's a way to save a little extra with Payboo.
I always check other sites comparing prices; B&H has a reputation of offering quality items at a great price!
BH has been good to do business with. Has a good selection of what I want. Haven't had any problems and have been helpful. Their web page has been good for information about products and has been good to help me with decisions.
BH Photo is always an excellent experience with many items in stock and fast shipping. The checkout is fast and efficient.
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via [email protected].
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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