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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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I have used B&H for years and have always had a good experience and easy use of their web site. The shipping is fast and reliable.
It is always so easy to shop B&H. The web site is top notch and easy to navigate. The offer great equipment and have most items in stock when I need them.
Easy online shopping and checkout. Bonus: savings with payboo. It's great especially living here in New York.
I like B&H cause they have "chat" with technician online, so i can ask before decide sure to order. I never return anything so far, and B&H shipped on time.
Im a photographer, in the market for a switch lite and animal crossing. After a day of searching target, walmart, best buy, amazon and gamestop, i was shocked to see that my favorite camera store had both of them. Im soooo much happier to give my money to B&H than some corporation. BYAY B&H
Ps i got a better price too!
And easy to check out. The biggest problem with B&H is they have too much stuff and too many choices. An excellent business.
Stuart in Customer Service helped me in answering all my questions so thanks! Excellent Service!
Thanks again & be safe!
Whenever I need a reliable resource for purchases and advice regarding my photographic work, B&H is one of my favorite "go to" places.
It will allow connection to any Windows or Apple computer. The Blue tooth works flawless.
I told my son about it & ended up buying him one also. Beethoven even at 250 years never sounded better!
Thank you, folks at B & H.
The prices and service are impeccable. My photographer husband and I have been a customer for many years
I always look to B&H first for all my photographic needs. They always have what I need in stock and the best prices as well.
It is always a pleasant experience shopping at B&H! Good prices. Not a gray market seller so the manufacturer will support their warranties.
I've ordered several items from B&H over the years, including new and used camera equipment. I've been very
Happy with my purchases. Always an easy ordering process.
B&H's website is the one of the best out there in terms of the online shopping and ordering experience. Always very clear and concise, and up front with key information you need to make a buying decision, and then place an order. Never had a problem
Easy to navigate website, clear, and concise data, and helpful reviews make shopping at B & H an awesome experience. Quality products at fair prices and free shipping make it a no brainer.
B&H has the best film prices hands down. Shipping is always prompt. Great customer service. I always check B&H before making buy decisions.
Good prices, good customer service. I was looking for an alternative to Amazon for electronics and more and B&H fits the bill!
Buying on your website is so easy and convenient and the personal help from folks at the shop is outstanding.!
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via [email protected].
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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