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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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Im travelling to Hawaii I realized I forgot my Nikon charger plugged in my house, NEXT DAY AIR and B&N always helping!
It was easy to ship purchased items from USA to Canada and pay with a Canadian dollar Credit card and a Bermuda billing address. Many sites get confused. Bad news is I would have paid more for expedited delivery and there was no option. 4-9 days is not very useful
Fast shipping, great customer service, outstanding product line. Website well organized, easy to use, a lot of great products to choose from. If you want great service, good product line buy here.!
It was a smooth purchase and got my goods when they said I was going to receive them. They used extra care to protect my hard drives from damage in transit. Very happy so far.
Shopping at B&H Photo Has always been A good experience. Their prices are good And I like the free shipping. Will come back Again
B&H is the only retailer I trust for all of my photography needs. They're always available for both technical and customer support and are happy to go above and beyond to answer your inquiries and requests. They offer lightening speed shipping, too, which is always nice!
B&H had the lowest price listed. Being a first-time customer, I was curious to see how their site operated. Easy search, detailed product info, simple checkout. Will definitely be checking their site for future purchases.
I was kinda worried about this site, but I did not have any problems with placing and receiving my product. I will use this site again for future purchases
Always get a knowledgeable professional on the phone who spends as much time as it takes to create my order perfectly.
Thanks!
I can't believe how easy it was to point, click and checkout as a guest. Instead of making me jump through hoops to create a profile I instead checked out in what was easily the fastest transaction I've EVER conducted online.
BECAUSE it was so easy B&H will now be getting my business on a regular basis. Thanks for such a kickass experience!
You get what you order at a fair price. They have advised me on items I was not sure of with expert knowledge.
Title says it all - they always have what I need at a reasonable price. The LiveChat folks were a big help in selecting the correct parts for my needs.
Very straight forward with adequate information. Good selection with good photos to view the product.
The Datavideo HDD25 2.5" Hard Disk Drive Enclosure has worked out well for me. I will have to put together a short You Tube video on how the unit works. There was no manual that came with it and I could not find one on line either. After examining the drive enclosure I finally was able to figure out that the entire card for the enclosure slides all the way out. You attach the 2.5" drive to the board then slide it back in. You do have to purchase a USB/SATA cable for the drive though and it also powers the unit as well -- I purchased the StarTech USB 3.0 to 2.5" SATA III Drive Adapter Cable. Both of these items are a must if one is repairing and recover ing data from 2.5" drives in laptops.
This is the best experience of ordering online. Products are always available and searching for the products is so easy on this site.
I've been a client since the mid 90s and I only buy something on Amazon, reluctantly, when BH doesn't carry it. I love the fact that I can call and talk to a knowledgeable BH tech in any department so easily. Try that on Amazon and good luck!
I have looked all over for a digital recorder that made of high quality materials, high quality recording capability, ease of use and reasonable pricing. B&H came through on all of that and also provided top quality service. Highly recommended.
I literally worship this site. It is so easy to use with great prices and super fast shipping. It takes care of all my needs between 35mm film and Polaroid film.
The website said free expedited shipping over $50. Then they sent via UPS ground instead. That's not expedited!
Shopping online for video production equipment has never been easier! I recommend this site to anyone interested in great deals, reviews of products, and fast shipping.
Ken
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members