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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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I love everything about BH. You have the best prices, best shipping, every item under the sun, great customer service and tips and advice. Not to mention the rewards!
Thank you for making my profession that much more enjoyable.
Cheers!
Checkout was slow owing to a long running script. Otherwise all was as expected as I have been a customer for many years.
Over many years of shopping at B&H I have always been satisfied with their prices and service. Only recently have they started charging tax even though the product sells and ships from NY.
I've always had great service from B&H. Highly recommend them. Everything has always arrived well packaged, and on time.
Awesome prices and great customer service with a wide range of products. This place is amazing. I feel like a kid in a candy store.
The service is impeccable. And there's no shipping/sales tax. What more can you ask for. I've been purchasing from B&H for over 10 years and never had an issue.
My experiences with B&H Photo have always been positive. I've ordered a variety of items, including cameras, camera accessories, Apple watches, etc. Items are always packaged securely and arrive very timely.
Thank you B&H photo. I think you are so reliable and competitive shop. I always using you as benchmark.
They are one of the most, if not THE most competitive photo/video stores out there. My local store in my home state of Indiana has trouble competing with B & H prices, but most importantly the amount of gear B & H has in stock.
I've ordered new and used from B&H over the years with plenty of details about what's in the box and quick shipping. However, this time, what was included was not comprehensive or even minimal under the product description of used items. But, short on time before traveling, and with the promise of free expedited shipping, I ordered anyway. Four business days later, my delivery had still not left their warehouse. With only 2 day before I left, and a call to B&H, they did find and overnight the merchandise. But, that gave me no time to learn and use the product before traveling. So, I'm probably going to continue ordering from them, but I'll be a little cynical about their "expedited" shipping.
My Nephew told me about B & H several years ago and I have been using them ever since. They seem to always have what I need in stock and their on like check out system is the best. I have checked prices far and wide and B & H is highly competitive and in most cases, have the best prices and free shipping. I use my PayPal account for my funds and it makes checking out quick and easy.
This online store is the easiest and most user friendly I have ever used, Everything is exactly where you want it and leaves very little room if any for making errors. Thanks guys you thought of everything
Please, review in spanish too, B&H is a good Store for Photography in all the world, Congratulations and go and help to your consumer with information
One stop source for all your electronic needs. Ordered photography equipment, laptops, software, and cell phone accessories and have never been disappointed. Fast and friendly service.
Trustworthy wonderful; never a problem and their online service in superior and the help online is superb. Delivery and packaging is excellent and return policy is wonderful and fair... all in all a superlative enterprise for pros and amateurs. Use them with confidence.
Easy to do business with very reliable and trustworthy company to do mail order with. Free shipping to Hawaii for some of the products and that really appreciated considering the high cost of shipping to Hawaii.
Got email to inform item now in stock, and I ordered immediately. So far, so good and good response.
Every things are organized with variety of options for purchasing and shipping.
Very competitive prices
Been buying equipment from B&H for 35 years and have NEVER had a bad experience. They even took back a used Nikon 300 2.8 with no argument. Great place with such good customer service.
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Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members