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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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NOW AM WAITING FOR THE ITEMS I ORDERED, TO SEE THE CONDITION AND HOW SERVICE AFTER THE SELL IS DONE.
I wanted to order the solar glasses for the upcoming eclipse. While there are a lot of fakes out there. B& H have the real NASA approved- SAFE glasses to wear. I will definately be shopping here again. Easy processing and fast shipping! Thank you.
Fast, cost effective and complete delivery information was greatly appreciated. This is the sire I will come back to from now on to order supplies.
Free shipping was a huge added bonus!
Easy to find products, quick check out and lots of shipping options, and great prices!
That's why I've been shopping at B&H for years. What else is there?!:-)
For black and white photographic supplies, this is definitely my go-to store. You can get things that just aren't available anywhere else! Delivery is always prompt, too.
I've ordered items before, and been happy with the transaction. So, I'm sure this one will also be fine.
I have been a customer for years and they have always been efficient and accurate on descriptions. Great service!
First time ordering from B&H. B&H had the items I needed at a great price! I also felt that because of B&H's reputation that I could trust the quality of the products I purchased.
Can believe, to continue for januin, and best quality, items, supply-thanks--shivbatra i have write more than enough my feelings-thanks again
Never any issues with B&H Photo. Quality company. They try hard and succeed at it. Great company store! Competitive store prices and online. No complaints whatsoever. Courteous staff and knowledgeable. Great product and seems like everything I order is always in stock, good inventory.
As an educational institution that still has a dark room facility, I am so glad I can count on B&H to continue to carry photo chemicals.
B&H has made ordering on-line very quick & easy. Pick it out, put it in the cart, check out. What's not to like?
The Search Engine could use a re vamp took me a little while to find the name brand items I was looking for through all the "Better priced" of the same items. You had most of what I was looking to obtain. Was lacking in the "Newer" name brand items I need. Over all good prices for name brand items I did find.
I couldn't make it to the store because I was away in MA for the week. To my surprise the "Live Chat" experience was no different than talking to one of those great guys in the store.
Was able to choose the right items... and now when I get back home they will be right there waiting for me to use with SATISFACTION.
Huge selection of products, very fast "FREE" expedited shipping, great customer service and great return or exchange services. Very fair pricing.
I see no need to look any further then B&H Photo.
B & H has a good website layout, which makes placing orders easy and painless. They had what I was looking for and the price was right.'
The only negative was the SITEJABBER review crap that took longer than placing the order and wanted me to log in with Facebook and Twitter. No, sorry sitejabber, I don't see the need to give you my Facebook password. You insult my intelligence while wasting my time. I have better not see my inbox spam level rise because of you selling my info. If I do, I will be filing complaints with both mine and your states' attorneys general offices.
Always the best pricing, delivery options, pickup options, expertise and customer service. My go-to always. No substitute
Bought eclipse glasses, reasonable price and great shipping options. Made the mistake of buying fake glasses on Amazon then found reputable dealers online and this one was easy and fast.
Good quality products, good prices, and fast shipping. Ordered from the company several times over many years with no problems.
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via [email protected].
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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