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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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Not only does B&H Photo Video have everything a filmmaker needs at great prices; the website is structured to quickly find products, training, and support. B&H Photo Video is definitely my first stop for quality production and post-production equipment and software.
I've been buying from B&H for about 10 years now and I've made dozens of purchases, spending quite a few thousands of dollars. Merchandise quality is excellent.The quality of customer service can vary but is generally excellent. On the couple of occasions that it wasn't excellent, I was persistent until I reached someone who knew that the customer comes first.
I have bought all my equipment here for several years, 70d, 5d mark iv, speedlites, L lenses, tripods, etc. No problems with my purchases. Be creative, go out and shoot!
Love the quick online ordering. Products arrive quick and most times, shipping is free.
Thanks So much B&H!
B&H is always to go to site for photography and associated gear. Product references and reviews are always helpful. And the staff is at the ready to answer any questions!
Great Selection, Great Price and I keep going back to them for more! Whether it is for my personal cameras (Nikon) or the company equipment (Canon) the have a great selection and prices that I can live with.
B&H is very reliable, has a great selection and great prices. An online camera store you can trust for fast dependable products. I've bought a lot of camera equipment through the years from B&H and have always been happy with their service.
Great selection with great pictures and descriptions. I'm always astonished at the selection. Fast service. Have only dealt with customer service once but had no issues with it.
B&H is always prompt and dependable. It is my go to source for my photographic needs and has been for years. They have supplied all of our cameras from many years ago. I always recommend B&H. Buddy Lee www.releephotography.com
Have always received very good service when calling in and received my purchases fast and correct. Selection far exceeds any brick and mortar shops I have been in and I normally prefer shopping local. B and H has become the exception to that for me.
Sempre encontro o que preciso num preço ótimo, sem falar no atendimento que me surpreendeu.
Recomendo a todos.
Um dia vou conhecer a loja pessoalmente.
Love BH Photo, always have my photography equipment that I need and quick delivery. Great company to purchase all your camera equipment gear.
Everything photographic is always in stock and at great prices too. Good user reviews, simple checkout and quick delivery... Why go anywhere else?
One stop shopping for all my photography needs! If I have a question the reps are always helpful and knowledgeable.
When as smooth as silk, even for an old man like me! I looked around on the internet for the best price. B&H's price was in line with everyone else but had faster shipping time and I knew I could trust them.
I have been working with B&H for years for office equipment, photography equipment and much more. Their service is top notch. They are the best in the business.
If you need anything photographic B&H is the place to go. Knowledgeable people and products that do what they are advertised to do. What could be better.
They will have everything you need and no high sales tax for me, as well. This power supply is super efficient and is modular and contains the power that most people could ever need.
If you can't find it at B&H, you don't need it! The staff is incredible and they expertise and advice has never been wrong. My company orders from them 30-40 times a year and have never had a bad experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members