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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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Always a wonderful experience ordering from you, finding most items were looking for, with all possible information and accessories.
Thank you
You can depend upon B&H to have the products you want and excellent service. Ive used them for years.
Very helpful and very good knowledge on telescopes and cameras and they have the best prices ive seen so far and they have great quick shipping
My orders are always delivered on time and in excellent condition. I have never had to complain about a shipment. Highly recommend B&H to all who want reliable ordering and shipment of goods.
As a professional photojournalist, I trust B&H products and services whether I am shopping for computers and accessories for my studio office or video and camera gear and accessories. Have been a loyal fan and client for over 20 years. Thank you B&H for always being there 24/7 online for my business needs.
Fast and easy to shop on, Prices are great. I've been using these guys for years. A lot of times they are cheaper than AMAZON
I have been purchasing my photo and video equipment from B&H for over 10 years now. They have great pricing, excellent customer service, and quick shipping. They have all kinds of photo tips as well as a very comprehensive catalog of audio/video equipment for the beginner all the way to the pro. So far I have been very happy.
B&H by far is the best to do business. Honest, great prices, and fantastic support. Why go anywhere else.
B&H always has what I'm looking for and nobody else has better prices on items that I've researched before purchasing.
BnH makes last minute gear purchases super easy allowing more time out in the field, less time on a PC.
Easy to find what you are looking for, has a lot of choices to consider, good prices, fast shipping. Everything you want in online shopping.
It's the best place to order all things photography. I love it. It is always a great experience. Easy to order. I have used them on several occasions and have had a great experience each time.
Easy website to navigate. Customer service has always been able to answer any photographic equipment I have had.
Always an excellent choice of products and excellent service if there are any problems. Any returns are handled very promptly.
I love B&H, it's my go to for all photography needs. The Search, Order process and Return policy is the best.
I am very happy & pleased with all aspects of B&H either in store or ordering online they have provided all my NEW YORK ROCKS TV Production needs in my business & now with using points from buying from B&H it is a awesome idea to keep us all coming back to you guys truly ROCK the best. Thank You Phil Fiumano NYROCKSTV
... they have it all AND they know their stuff. 'Nuff said. ;). . And now the review thing wants at least 100 characters... I dislike typing. Am I at 100 characters yet... {sigh} lol
I could find variety of product, some which are difficult to find elsewhere, clearly not in one shop
I like ordering from this company. They carry pro equipment not limited to just photo and video. Everything is always packed well and delivered sealed/new. Their stores are an awesome experience as well.
B&H has been very good to me. Through the years I've never have any problem at all in ordering, delivering on time, and in very good condition all the merchandise I've received. I had also used their professional help once and the person on the other line was very knowledgeable and very professional. I am impressed. Thank you so much!
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via [email protected].
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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