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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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B&H is very good, because in addition to its Stellar web access, B&H
Educates the customer. Reviews from other sources are good, but B&H informs
At a highly refined and thus motivating level of detail. (I never give an A+ thus
The four stars) The company really is excellent.
I tend to study over and over a particular purchase, particularly when I am new to the devise or software and question whether it's what I really need or want. I trust this experience with B&H will be like those of the past, whereby I can return an item I can't use. Looking forward to this purchase.
B+H, you are always my first and last stop while shopping for camera equipment and accessories. I've become so spoiled after having used your services that I can't even imagine going elsewhere for my purchase. Thank you for all that you do, and I am certain to remain a life long B&H customer.
Great website, love the compare feature, and helpful staff. Always professional on several levels. Just what I've come to expect.
B & H is a great company to buy from. I have bought many items over the last couple years and have never had a problem. Always deliver a great product.
Best price, genuine article and fast free shipping. What else can you ask for! Have never been disappointed. The rare times I have needed to do a return it was without issues.
Have been buying from B & H for many years and never encountered any problems. Unmatched selection and knowledgeable staff. Always easy online order placement and quick resolution of returns or concerns
BH has everything that you need for your photo business, everything with high quality. I have purchased so many equipments, betweens cameras, studio lighting and photo paper, Everything was shipped nicely done and arrived in the right time.
As a professional photographer for over 60 years. I have seen most of the New York City camera stores come and go. B&H is still around because of their knowledgeable staff and competitive prices.
As a documentary filmmaker, I cannot say enough about the expertise of the staff and the service BandH provides. In over twenty years we have never ever been disappointed.
I always find great deals at B&H site. They are quick and professional. I also like to buy my toner cartridges from my Brother Laser printer here. You cannot beat their prices and service.
It's so simple and easy! I made an emergency purchase in just minutes! :D and it will be shipped even faster! Thank you so much B H!
I have purchased computers and photo equipment from B&H over the years. Their service is excellent, technical knowledgable excellent and always competitive prices.
I love this store. They have everything and are very helpful. Going to the store is even better. The sales people are helpful and do not feel like they are trying to sell, rather to educate. Still my go to for equipment
BH always has the best prices, quick shipping, and expert customer service. Other than the occasional ebay purchase, I've shopped with B&H for all my photography "needs" since 2007 when i bought my first Canon SLR. Try as I might, i haven't found better prices on gear anywhere, especially 35mm and 120 film prices.
Every time I am shopping for electronics B&H makes it easy to compare and has the lowest price. The B&H website has better compare and filter features than Amazon.
Looking for film for my daughters camera that was out of stock. B & H sent me updates until the film was in stock. It took several months and they never gave up keeping me informed.
I always find what I find on B&H site. The service, overall, is flawless. I have never encountered any difficulty, and deliveries are right on time.
I have never ever had any problem with B+H over the many years I have been a customer. Never been there; all my transactions are mail order and I am always amazed by the fast service.
I can always count on B&H having the tools I need with fast and easy delivery. If there is a problem they are always helpful to remedy the situation.
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via [email protected].
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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