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Betus

1.3

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Betus Reviews Summary

The company's reputation is predominantly negative, with numerous customers expressing frustration over withdrawal processes and perceived scams related to bonuses and payouts. Many reviews highlight a lack of transparency and support, with claims of unresponsive customer service and deceptive practices that make it difficult for users to access their funds. Positive aspects are scarce, with a few mentions of ease in account creation. Overall, the feedback indicates a significant distrust among customers, suggesting that potential clients should approach this company with caution and consider more reputable alternatives.

This summary is generated by AI, based on text from customer reviews

service
58
value
57
shipping
34
returns
36
quality
52

We monitor reviews for authenticity

Arizona
1 review
2 helpful votes
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I have never had a bad experience with a online gambling site except when I lose money because I make stupid bets.

They actually stoled 1000 dollars from my account. You get the run around. Can't escalate the issue. I am 53 and this is the first time I got scammed so not bad considering.

Trust me, trust me, you are making a huge mistake using this site. You will not get your money out. Use Draftkings.

Date of experience: August 4, 2023
Canada
1 review
2 helpful votes
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I deposited my money into betus and then they asked me for documents, I gave them everything I could from my bank thats connected to my card and explained to them that my card is my bank account then they kept denying my verification 4+ times. They kept asking me for my password and even after I gave them my ID and my other card statement they still denied me and they dont even let you withdraw your money if you arent verified so now my money is stuck and had to dispute with my bank waiting now.
They also give you less money to win a bet compared to other betting places

Date of experience: July 29, 2023
Florida
1 review
0 helpful votes
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Soon as u log on this pops up so I deposit no bonus says u got do 75$ but it doesn't say that on the email how much does it

Date of experience: July 15, 2023
Michigan
1 review
2 helpful votes
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This company is a big scam. They set up your account do an upgrade and then the account is gone. They are the biggest rip off artist in the world. Don't put your money in there gonna steal it.

Date of experience: July 15, 2023
Georgia
1 review
1 helpful vote
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All the people are rude they don't never wanna give your bouns an you never win they really $#*!ing suck don't I repeat don't waste your money

Date of experience: July 6, 2023
Virginia
1 review
3 helpful votes
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Was hung up on twice by a casino supervisor after following correct policy and procedure. Worst customer serive on the planet

Date of experience: July 6, 2023
South Carolina
2 reviews
13 helpful votes
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Garbage
July 2, 2023

Their business motto is lying and stealing, and tricking people. Even the refer a friend program is a scam

Date of experience: July 2, 2023
Maryland
1 review
6 helpful votes
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I agree with most of the reviews here. These people are con artists and thieves, don't send them your money. I have contacted them by phone eleven times and sent multiple messages. Their business model is clearly predatory, and I have no expectation of getting my money back, but I will do everything I can to spread the word. These guys are crooks! They don't deserve even one star.

Date of experience: June 12, 2023
Florida
1 review
0 helpful votes
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Customer/ betting platform all crooked., quick to hold your money but still let you bet., based off using another person address with an account with them already.,

Date of experience: April 23, 2023
Florida
1 review
0 helpful votes
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Unlike most online sports books that when you sign up you get the bonus cash, Scam BetUS makes it a free play that if you win, yes you get the bonus but you lose the free play. On Bovada per say, you would still keep the bonus cash provided to you. To have to pay a roll over for this $#*! sericie is mind boggling.

Date of experience: April 22, 2023
Tennessee
1 review
3 helpful votes
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If you are going to bet with the casino on the site be sure to screen record all play because that's the only way you will be able to have any chance of getting your money back. I advise you don't mess with casino for the most part there algorithms for them will take your money more often than a little bit, and only sometimes will allow you to win

Date of experience: April 20, 2023
California
2 reviews
0 helpful votes
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Stole $300. Spent 2 months trying to get it.
April 14, 2023

They stole $300 from me... I spent 2 month trying to get it. Called 15 times over that period with an average of 20 minute calls. Lie after lie everytime I try to get an answer. I have never had a company so blatantly steel money from me. STAY FAR AWAY FROM BETUS. SAVE YOURSELF THE STRESS OF LOOSING YOUR HARD EARNED MONEY!

Date of experience: April 14, 2023
New York
1 review
4 helpful votes
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Payout Woes!
March 28, 2023

What grief to accomplish receiving my very first payout! BetUs is asking for a credit card bank statement that is not feasible with my Apple credit card. I have submitted over a dozen proof documents and they are still not permitting the $934 withdrawal. They claim they are located in Costa Rica but they use a State of California cell phone from San Jose, CA. OSGA will be contacted as well as the Dept. of Consumer Affairs if the funds aren't released at once!

Date of experience: March 28, 2023
California
1 review
1 helpful vote
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Definitely avoid BetUS
March 7, 2023

They either make you take your money out in crypto-currency, or they charge you $50 to withdraw it. I'm like, "What!? I don't deal in crypto-currency." I gave them money in US currency, placed my wagers in US currency, and they force you to a scam crypto-currency to withdraw. Spoke to a couple of associates, and then a supervisor named "Morgan" - no budging, nobody to talk to above Morgan, per Morgan. It's crazy. I don't do much betting at all, but just dabbled in it, but my intuition told me I was going down a dark alley with these folks, so I decided to stop betting and pull my $200 out. And then my intuition was confirmed when I went to take my money out. And It's not worth my time to fight with those crooks for $50. Total scam. Do yourself a favor and don't deal with them.

Date of experience: March 6, 2023
Pennsylvania
1 review
0 helpful votes
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Is the worst
March 6, 2023

Do not give them any money. They will not give you your money back even when you win claiming you took bonuses

Date of experience: March 5, 2023
Kentucky
1 review
0 helpful votes
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Customer service sucks
February 25, 2023

You don't win anything they slack with bonuses payout is ridiculous and they have a nasty attitude. I will never play again

Date of experience: February 25, 2023
Florida
3 reviews
5 helpful votes
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The worst betting site do not give away your money. A refuse to let me take out my money even though I gave them a lot and they said I have to bet $******* which is ridiculous because I was never told that

Date of experience: February 23, 2023
North Carolina
1 review
0 helpful votes
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They are very disrespectful and one sided, he'll I even placed a bet with them and after the game started they call and tell me it's canceled how is this legal this is completely illegal I placed the bet with them and then a hour later they say there refunding me. I first tried to place 50 dollars in MY ACCOUNT AND THEY TRIED TO place 150 in my account and tell me I'm the one who tried to place the bet of 100 when they know and I know there the ones who tried to do it but my bank declined it'd to suspicious activity so I finally get to a resolution through there chat with a agent who offered to give me a 100 percent deposit bonus for whatever I deposited so I deposited 50 and he gave me a 50 dollar free play. Now after all that being said I would recommend that you never do business with these corruptpeppplewho can't even speak english.

Date of experience: January 29, 2023
District of Columbia
1 review
6 helpful votes
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If I could give this site a 0 star I would. Their bonuses are completely worthless as you need to bet a ridiculous amount before they become your money. On a $300 Match Bonus I would have to wager over $28,000 in bets. I'm guessing they've never paid out any of them. In the Casino it's even worse and you can't choose live dealer which I assume means they can manipulate the software so you never win. Getting a payout was impossible so don't waste your time or money. There are too many legitimate and legal sports book out there so skip this one

Date of experience: January 12, 2023
Louisiana
1 review
1 helpful vote
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I've read the terms and conditions. I've proceeded to ask an agent the question relating to my residency and playing for real cash on their site. Not all online casinos are legal in Louisiana and they have the right to withhold your winnings due to residency restrictions. I asked 2 different agents if I was able to play for real money with no problem and I was lied to.

Date of experience: January 10, 2023