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The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
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Excellent quick service. I fyou know what you want and you want it fast, shop here.
The delivery service was supposedly free next day air...I didn't really care when I got it, but I thought it would be nice to have it sooner rather than later since it was a gift for my mother-in-law. What happened was it was sent on a Friday (okay, I get it can't get there on a Saturday), but then by Monday I was being informed that it would be 3-6 days before it was delivered. How is that next day air? Please don't insult me by saying it went out the next day and then continued on it's journey. Next day air means next day air, not almost a week later.
Very happy with everything! I did find the Miele in the stores for $50 less. I called the next day and bestvacuum.com gave me a no hassle $50 refund. Would definitely order from them again!
The weather was an issue for a slower delivery and that was unavoidable.
Thank you for doing a follow up on the order being delivered.
The tracking information provided for your order allowed us to know what what was happening.
Thank you again.
Everything was nice and easy and quick.
Thanks
Great website and get service!

