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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Betty S.
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February 21, 2014

Date of experience: February 21, 2014
Sandy J.
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Excellent quick service
February 21, 2014

Excellent quick service. I fyou know what you want and you want it fast, shop here.

Date of experience: February 21, 2014
Ron H.
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February 21, 2014

Date of experience: February 21, 2014
Susan P.
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February 21, 2014

Date of experience: February 21, 2014
dc Y.
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February 21, 2014

Date of experience: February 21, 2014
Catherine N.
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The delivery service was supposedly free next day air...I didn't really care when I got it, but I thought it would be nice to have it sooner rather than later since it was a gift for my mother-in-law. What happened was it was sent on a Friday (okay, I get it can't get there on a Saturday), but then by Monday I was being informed that it would be 3-6 days before it was delivered. How is that next day air? Please don't insult me by saying it went out the next day and then continued on it's journey. Next day air means next day air, not almost a week later.

Date of experience: February 21, 2014
Jesse E.
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February 21, 2014

Date of experience: February 21, 2014
Hannah Q.
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February 21, 2014

Date of experience: February 21, 2014
Marie K.
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February 21, 2014

Date of experience: February 20, 2014
Christian G.
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February 20, 2014

Date of experience: February 20, 2014
Ann A.
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February 20, 2014

Date of experience: February 19, 2014
Miele C.
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Very happy with everything!
February 19, 2014

Very happy with everything! I did find the Miele in the stores for $50 less. I called the next day and bestvacuum.com gave me a no hassle $50 refund. Would definitely order from them again!

Date of experience: February 19, 2014
Val B.
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The weather was an issue for a slower delivery and that was unavoidable.
Thank you for doing a follow up on the order being delivered.
The tracking information provided for your order allowed us to know what what was happening.
Thank you again.

Date of experience: February 19, 2014
Teresa X.
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February 19, 2014

Date of experience: February 19, 2014
Stephen A.
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February 19, 2014

Date of experience: February 19, 2014
Nancy W.
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Everything was nice and easy and quick
February 19, 2014

Everything was nice and easy and quick.

Thanks

Date of experience: February 19, 2014
Jenn M.
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February 18, 2014

Date of experience: February 18, 2014
sonar Y.
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Great website and get service!
February 18, 2014

Great website and get service!

Date of experience: February 18, 2014
Jennifer N.
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February 18, 2014

Date of experience: February 17, 2014
Regan E.
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February 17, 2014

Date of experience: February 17, 2014