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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Denise S.
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Miele is the best vacuum I have owned!
September 1, 2014

Miele is the best vacuum I have owned!

Date of experience: August 31, 2014
Alex A.
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August 31, 2014

Date of experience: August 31, 2014
Nancy S.
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August 31, 2014

Date of experience: August 31, 2014
Jade A.
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GREAT!
August 31, 2014

GREAT! Website is one of the easiest to use that I've ever encountered.

Date of experience: August 31, 2014
Bill Y.
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Easy, thanks, Bill
August 30, 2014

Easy, thanks, Bill

Date of experience: August 30, 2014
Charles X.
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August 29, 2014

Date of experience: August 29, 2014
Ralph B.
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August 28, 2014

Date of experience: August 28, 2014
Kaen B.
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About a question on the bags
August 28, 2014

About a question on the bags. Customer service very helpful.

Date of experience: August 28, 2014
Holly L.
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August 26, 2014

Date of experience: August 26, 2014
judith b.
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August 26, 2014

Date of experience: August 25, 2014
Jim I.
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Very quick, efficient
August 25, 2014

Very quick, efficient.

Overnight service was no fib: came right on time, the next day after ordering.

Date of experience: August 25, 2014
paula s.
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Best price i found!
August 25, 2014

Best price i found!

Date of experience: August 25, 2014
Allen H.
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You're website is detailed and chock full of info on the products that you sell. FAST shipping! Overall, I had a great experience with Best Vacuum and am pleased with the Miele Moran S8590 that I purchased. Thanks!

Allen H.

Date of experience: August 25, 2014
Daniel Z.
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I would definitely purchase from best vacuum.com again;-)))

Date of experience: August 24, 2014
Nancy K.
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What a surprise to receive my vacuum cleaner the next day! It is wonderful, I just love it. Thanks for such great service.

Date of experience: August 22, 2014
Michelle L.
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August 22, 2014

Date of experience: August 22, 2014
ANNA Z.
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I SPOKE WITH TOM, AND HE HELPED ME SO MUCH!
August 22, 2014

I SPOKE WITH TOM, AND HE HELPED ME SO MUCH! I WANT TO THANK HIM PERSONALLY!;-)

Date of experience: August 22, 2014
Sandra P.
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August 22, 2014

Date of experience: August 22, 2014
Bruce W.
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August 22, 2014

Date of experience: August 22, 2014
Rachel C.
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I've ordered from bestvacuum about three times now and service is great and shipping is quick.

Date of experience: August 21, 2014