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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Gail S.
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I haven't any complaints, only that I did not receive an shipping form to return an item that does not fit my vacuum. I need to return this item and would like to know how to do that.
I would appreciate an answer to this problem because this item was a considerable sum of money.

Sincerely,
Gail F. Smith

Date of experience: September 9, 2014
Simo M.
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September 9, 2014

Date of experience: September 9, 2014
SHARON E.
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I love my Miele vacuum and want to keep it in tip top shape. Keeping the filters changed as well as the bags is a necessity. I found what I needed at bestvacuum.com. The ordering system on the website was easy to use and I received my entire order in a timely fashion. bestvacuum.com lived up to its name!

Date of experience: September 8, 2014
Kathryn N.
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September 9, 2014

Date of experience: September 8, 2014
Henry S.
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Bought online very easy, best vacuum followed up with a phone call advised us by email with tracking number and vacuum arrived within 24 hours excellent service would by again and will advise all my friends to become a customer

Date of experience: September 8, 2014
Barbara B.
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I love Best Vacume they alway have fast reliable service. I bought my vacume from them and all the bags too even though I live in Ohio. I ordered on a Friday and the bags were here the next day. It is easier than going to a store to get them. Best Vacume is the Best!

Date of experience: September 6, 2014
Enid B.
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September 6, 2014

Date of experience: September 6, 2014
Mom R.
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After placing my order, I decided to change it the next morning, after feedback from my housekeeper. The company employee was helpful and courteous, steering me to the item that met my home's appropriate vacuum cleaner features. The switch in the order was welcomed. Thanks!

Date of experience: September 6, 2014
Monica K.
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I found the guidance on buying the correct vacuum for wool area rugs, the Miele buying guide, and the product comparison charts very helpful in choosing the correct vacuum for my home.

Date of experience: September 4, 2014
Debra E.
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September 3, 2014

Date of experience: September 3, 2014
Kathy M.
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September 3, 2014

Date of experience: September 3, 2014
Mrs C.
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Easy to find what I needed
September 3, 2014

Easy to find what I needed.
Simple to order and complete transaction.

Date of experience: September 3, 2014
Sarah F.
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September 3, 2014

Date of experience: September 3, 2014
Donna S.
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September 3, 2014

Date of experience: September 3, 2014
Myrna K.
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Was looking for exhaust filters and they did not come up when in went into the bags and filters. I had to type them in the search box

Date of experience: September 2, 2014
Mary N.
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I didn't like the credit card number to continue to be visible UIt also seemed that the extra tax wasn't indicated until you were 99% through with the order. Not a transparent way of doing things. Otherwise, site was easy and quick.

Date of experience: September 2, 2014
Stephen V.
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Received our Miele filters
September 2, 2014

Received our Miele filters. I can't get them to fit the vacuum.

Date of experience: September 1, 2014
Deb B.
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September 1, 2014

Date of experience: September 1, 2014
Alex T.
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September 1, 2014

Date of experience: September 1, 2014
Cori B.
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Thanks so much as you guys are great
September 1, 2014

Thanks so much as you guys are great. I will order again from you when I need the two other filters for my air purifier.

Date of experience: September 1, 2014