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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Donald B.
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October 4, 2014

Date of experience: October 4, 2014
Sara X.
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October 4, 2014

Date of experience: October 4, 2014
LSmith O.
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Easy to order
October 4, 2014

Easy to order. Appreciate free shipping

Date of experience: October 4, 2014
AJB E.
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Best place to do all your shopping needs
October 3, 2014

Best place to do all your shopping needs. Excellent service,price and very fast shipping
Five stars all-round!

Date of experience: October 3, 2014
Christine T.
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October 3, 2014

Date of experience: October 3, 2014
Pam E.
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October 3, 2014

Date of experience: October 3, 2014
dearna k.
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Everything went smooth
October 2, 2014

Everything went smooth. I used the part today.

Date of experience: October 2, 2014
Rich B.
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There was a problem with my order and Tom at bestvacuum let me know the issue and offered to upgrade my unit since the one I ordered wasn't available. He upgraded it at no additional cost to me and I received it on the original scheduled date. Great customer service! Would definitely recommend these folks.

Date of experience: October 2, 2014
Tom N.
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October 2, 2014

Date of experience: October 2, 2014
Kim S.
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October 2, 2014

Date of experience: October 1, 2014
Miele L.
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Great with free shipping
October 1, 2014

Great with free shipping

Date of experience: October 1, 2014
JJ O.
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October 1, 2014

Date of experience: October 1, 2014
Mary X.
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October 1, 2014

Date of experience: October 1, 2014
M B.
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SOMEONE SHOULD HAVE TOLD ME HOW HEAVY THE VACUUM IS
September 30, 2014

SOMEONE SHOULD HAVE TOLD ME HOW HEAVY THE VACUUM IS. IT IS TOO HEAVY

M. BALLARD

Date of experience: September 30, 2014
Martin B.
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On line equipment description clear and concise
September 30, 2014

On line equipment description clear and concise. Prices competitive. Service/delivery excellent. No complaints.

Date of experience: September 30, 2014
Diane O.
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September 30, 2014

Date of experience: September 30, 2014
Martha D.
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September 29, 2014

Date of experience: September 29, 2014
NY M.
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Best Vacuum followed up with overnight shipping information and was helpful throughout the process. Excellent customer service - even a hand-written thank you note in the shipment. I've been shopping with them (supplies, etc.) for ~13 years and have never been disappointed.

Date of experience: September 29, 2014
Linda J.
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Would like to have had a more detailed explanation as to what the difference in levels means between canister selections and types. I have not actually inspected the product yet. I ordered it for someone else that requested this particular line of vacuums. I hope to see the results for myself this week and will be in a position to make an actual judgement.

Date of experience: September 29, 2014
Ruth P.
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Very simple, straight forward
September 28, 2014

Very simple, straight forward

Date of experience: September 28, 2014