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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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kathryn b.
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Great
August 4, 2016

Great

Date of experience: August 4, 2016
David A.
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Very informative, easy to navigate, and great ratings. And love the free overnight shipping, too!

Date of experience: August 3, 2016
Kristina S.
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Love it
August 3, 2016

Love it

Date of experience: August 3, 2016
Karen S.
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I called with a question and got a prompt accurate answer.

Date of experience: August 2, 2016
Scott L.
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Good price, delivered when they said it would be b

Date of experience: August 1, 2016
tim p.
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Had nice chat on phone too
July 26, 2016

Had nice chat on phone too

Date of experience: July 26, 2016
Scott A.
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I have been very pleased at the ease of making the purchase and finding what I needed quickly.

Date of experience: July 25, 2016
Connie H.
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Quick and helpful
July 21, 2016

Quick and helpful.

Date of experience: July 20, 2016
C F.
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Very easy to find what I wanted and quick to check out. Thanks!

Date of experience: July 20, 2016
Ivan B.
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Fast and good
July 20, 2016

Fast and good

Date of experience: July 20, 2016
Ellen P.
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We received the Miele Jazz vacuum as ordered
July 20, 2016

We received the Miele Jazz vacuum as ordered. Shipping was fast! Ordered it in the afternoon, had it the next morning. Very happy with this purchase.

Date of experience: July 20, 2016
Lori M.
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I was happy with the product but need to return it. It is the wrong size. So looking to do that and get the right one The process to order was simple though and will order again

Date of experience: July 20, 2016
Daisyjane R.
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Product is easy to find
July 19, 2016

Product is easy to find. Easy checkout. Secure.you are on my go- to list for ordering! OMG! I had my order in 2 days! Excellent service. Thank You

Date of experience: July 19, 2016
Ben N.
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Very straight-forward website and ordering process rapid delivery of item as ordered. This was a most convenient and satisfying transaction.

Date of experience: July 19, 2016
Robert P.
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Quick and easy ordering
July 16, 2016

Quick and easy ordering. The online catalog is easy to navigate.

Date of experience: July 16, 2016
sarah p.
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No shipping charges?
July 16, 2016

No shipping charges? GREAT! Happy with service

Date of experience: July 15, 2016
Lilli K.
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Excellent--especially liked your Miele comparison charts.

Date of experience: July 15, 2016
Lois I.
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Everything came in good time and was exactly what I expected.

Date of experience: July 14, 2016
Randy H.
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Easy to find what what I needed
July 14, 2016

Easy to find what what I needed. Now we wait and see if it shows up.
It showed up and it was what I expected.
Very pleased.

Date of experience: July 14, 2016
Jennifer F.
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Great company to purchase from
July 14, 2016

Great company to purchase from. Fast, friendly and honest.

Date of experience: July 14, 2016