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Best Of Signs Reviews Summary

The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.

This summary is generated by AI, based on text from customer reviews

quality
974
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11,309 reviews

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Pennsylvania
2 reviews
1 helpful vote
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Always issues
August 2, 2025

This time they didn't check back they put the order on hold. I had to finally reach out when I was wondering where my order was. They didn't give a reason why, I had approved the design. Then it arrives and color is wrong. Oye vey.

Date of experience: July 23, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hey Allison! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

New York
1 review
0 helpful votes
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Easy download of image resulting in exactly what I wanted. Great.

Date of experience: July 23, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hey Roger! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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5 stars. Thumb up.
August 1, 2025
Updated review

I'm delighted with the printing service I received. They did an excellent job, the quality was top-notch, and the final products exceeded my expectations. Everything was done professionally and on time. Highly recommended.

Date of experience: July 22, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hey Don! Thank you so much for your feedback! We're absolutely delighted to hear that you were pleased with our printing service. It’s wonderful to know that the quality exceeded your expectations and everything was delivered professionally and on time. Your recommendation means a lot to us, and we look forward to working with you again soon!


Love the website
July 12, 2025
Previous review

Love the website. Superb!

Date of experience: July 2, 2025
Colorado
1 review
0 helpful votes
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Bad customer service
August 1, 2025

No reply and no product yet. Still waiting. I asked if my logo would fill the whole sticker. Still waiting

Date of experience: July 22, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hey Allen! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Illinois
1 review
0 helpful votes
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Door magnetic signs
July 31, 2025

The product was of good quality and the product arrived quickly. I contacted customer service about the proofs and my questions were answered to my satisfaction.

Date of experience: July 21, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hey Darren! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Bad
July 31, 2025

Never received product or refund Never received product or refund Never received product or refund

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Date of experience: July 21, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hi Lawanda, We’re truly sorry to hear that you haven’t received your order and sincerely apologize for the trouble this has caused. To resolve this, we’ve gone ahead and canceled the order and have initiated a refund request on your behalf. The amount will be credited to your original payment method within 5–7 business days. We value your feedback, and we’ll make sure it’s taken into account to improve our process moving forward. Please feel free to reach out if there’s anything further we can do.

California
1 review
0 helpful votes
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I ordered a poster and metal frame, but never received the metal frame. I submitted an order issue but haven't heard back in over a week. I do not recommend ordering from this company.

Date of experience: July 20, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hi Lauren, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Georgia
1 review
0 helpful votes
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Great product, terrible service
July 31, 2025

I paid for expedited service and the order arrived 5 days late. I sent multiple messages to customer service and received no response. The product was exactly what I wanted, but the service was unacceptable.

Date of experience: July 8, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hello Menachem, we're sorry for the inconvenience caused. We always strive to deliver products on time and do our best to provide efficient service to every customer. It's unfortunate that you experienced an issue, and we truly appreciate your feedback—it will be taken into consideration to help improve the customer experience. We're glad to know that you're satisfied with the product.

Georgia
1 review
0 helpful votes
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I called customer service before my purchase to ask a few questions about the banner. They assured me my product would be exactly what I wanted. When I received the banner it was beautiful!

Date of experience: July 20, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hey Tammy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Still waiting for replacement
July 28, 2025

Put in a ticket have called sign has huge scratches in them. No response to ticket

Date of experience: July 18, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hey Michele! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Missouri
1 review
0 helpful votes
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Did not receive my order.
July 28, 2025

I have a VERY large order and paid over $2,000 for expressed shipping and only the hardware arrived which made my entire order useless. The printed portion of my order never arrived. Because the shipping details received did not detail how many boxes were in the shipment, UPS could not track the boxes as they all showed delivered when in fact they were not. So there was no way to search for the missing printed material. The entire order was worthless and I still have not received my full refund I have requested.

Date of experience: June 22, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hey Jessica! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

New Jersey
1 review
0 helpful votes
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AHHHHHHH!
July 28, 2025

Never again! Don't even know about the product because I couldn't get past design. Paid for designer and could never get an answer! Emails, phone calls, over and over back and forth! Crazy! Never again is all I can say in 2 words.

Date of experience: July 18, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hi Heidi, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Michigan
1 review
0 helpful votes
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I never got them
July 27, 2025

After wasting time trying to work with customer service and getting nowhere, I asked for my order to be canceled and refunded more than once and it has yet to be done. I do not have them, I do not want them, and I want a refund, please and thank you. I can't rate a product I didn't receive and the website is not conducive to completing the type of work and shipping I need.

Date of experience: June 27, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hey Julie! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

New York
1 review
0 helpful votes
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Better than expected
July 26, 2025

Quality is a lot more cleaner and clear than I even imagined. Will definitely do business with you again

Date of experience: July 16, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hey Branden! Thank you so much for the wonderful feedback! We're thrilled to hear that the quality exceeded your expectations and that you had a great experience with us. It’s always our goal to deliver products that not only meet but surpass what our customers envision. Your satisfaction and trust mean a lot to us, and we truly appreciate your support. We look forward to serving you again soon with the same level of quality and care!

New York
1 review
0 helpful votes
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Great products!
July 26, 2025

Great products. Everything arrived perfectly! Communication was spot on. Very happy purchase!

Date of experience: July 1, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hey Christine! Thank you so much for your wonderful feedback. We're delighted to hear that everything arrived perfectly and that you were happy with both the products and the communication throughout the process. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!

Florida
1 review
0 helpful votes
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Great experience
July 24, 2025
Updated review

From start to finish it was a seamless process. My blind looks great

Date of experience: July 14, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hey Lisa! We are delighted to hear that you are pleased with our product & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Good experience thanks
July 4, 2025
Previous review

Good experience thanks

Date of experience: June 24, 2025
Virginia
1 review
0 helpful votes
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Learned a new lesson
July 24, 2025

This was my first time working with your company. I've worked with several other vendors in the past, and their processes were generally very straightforward. However, my experience with Best of Signs was a bit different. I chose your company because your website indicated that you are conveniently located near my corporate office. Based on that information, I requested a quote for six blade flags with hardware. I was not aware that the quote I received did not include shipping, taxes, or additional fees. When I proceeded to pay for the order, I was surprised to see that the shipping cost was over $200. My corporate office only approved the amount that was initially quoted by Best of Signs, so I opted for the free shipping option. At no point during the ordering process—either on the website or in my communications—was it made clear that selecting free shipping would mean the products would be shipped internationally. This was particularly confusing since your site advertises over 1,000 warehouse locations and a 48-hour turnaround time. Given that my office is only 20 minutes away from your listed location, I fully expected the order to be fulfilled locally. After several conversations with your customer service team, I appreciate that they were able to lower the shipping cost and ensure my order was delivered by the required date. The products arrived on time and looked great—thank you for resolving the issue. I encourage you to review and revise your ordering process to ensure transparency regarding pricing, shipping origins, and delivery expectations—both online and in verbal communications. Thank you again for your support.

Date of experience: July 8, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hey Patricia! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Virginia
1 review
0 helpful votes
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Will use Best of Signs again!
July 24, 2025

We ordered 2 different 8'x8' banners. They are perfect. Quality of fabric and printing are both excellent. Took 2 weeks from ordering to receive them, so not super fast but that wasn't a problem. All in all it was an easy process and we are very happy.

Date of experience: July 8, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hey Laura! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Navigating was difficult
July 24, 2025

We received our artwork same day and had to request 3 changes for miscommunication but all within a few hours and same day as order. We paid extra for shipping date deadlines for an event but the banners arrived after the event. Our car magnets never arrived and we never received email for them, etc. though we were charged. After a considerable amount of time waiting, we contacted the company and the email entered must have been wrong. But no one attempted to reach out to us by phone or any other manner. We did not get the items for our event and requested them to be refunded.

Date of experience: June 28, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hello Kevin, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Missouri
1 review
0 helpful votes
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Will use Best of Signs again.
July 23, 2025
Updated review

Easy website, great prices, communication, and end product.

Date of experience: June 23, 2025
Veeni M. Best Of Signs Rep
9 months ago

Hey Lori! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Easy to deal with website
July 3, 2025
Previous review

Easy to deal with website. Would like to see a preview of my order, though.

Date of experience: June 23, 2025