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Best Of Signs Reviews Summary

The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.

This summary is generated by AI, based on text from customer reviews

quality
974
This company responds to reviews on average within 0 days

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11,309 reviews

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Texas
1 review
0 helpful votes
Follow Jack R.
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I really like the user friendly layout design tool, made it so easy to design an awesome banner.

Date of experience: July 3, 2021

I really like the user friendly layout design tool, made...
June 13, 2021
Previous review

I really like the user friendly layout design tool, made it so easy to design an awesome banner.

Date of experience: June 13, 2021
New York
1 review
0 helpful votes
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Great
July 3, 2021
Updated review

First time ordering a custom sign. Very easy to do.

Date of experience: July 3, 2021

First time ordering a custom sign
June 13, 2021
Previous review

First time ordering a custom sign. Very easy to do.

Date of experience: June 13, 2021
Montana
2 reviews
0 helpful votes
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THIS IS SHIPPED FROM OUT OF COUNTRY! Ordered from them and they didn't send the products. The items didn't arrive for the event that was 21 days after they pocketed the money. I called to check on the order the 2nd week, then told them to cancel it after the 3rd week. On the 4th week I got a shipment email with tracking saying my order was in Dubai. I called and emailed they were to cancel the order 4 more times after the 3rd week when they missed the event. The next response I received from them gave the account from a past order I had placed and received months ago! They couldn't keep the orders straight even though I included the order number in my emails and calls! The next excuse was they needed better art -I told them use what I sent as is. The next excuse was I didn't approve the proofs=I NEVER RECEIVED ANY PROOF! The next excuse was shipping isn't guaranteed. BUYERS BEWARE-This is a BAD COMPANY! Full of excuses. Somehow they got my delivery to me 2 days after being in Dubai. Go figure- They CAN ship things fast at Fedex! Unfortunately, the event was 10 days ago!

Date of experience: June 30, 2021
North Carolina
1 review
0 helpful votes
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Window cling
June 28, 2021
Updated review

Customer service could be improved. Was not able to use a promo code previously received. It was ultimately addressed to be done after the purchase.

Date of experience: June 28, 2021

Customer service could be improved
July 8, 2021
Previous review

Customer service could be improved. Was not able to use a promo code previously received. It was ultimately addressed to be done after the purchase.

Date of experience: June 8, 2021
Texas
1 review
0 helpful votes
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L;
July 23, 2021
Updated review

The user experience on your website is by far the WORST site for ordering something I have ever encountered.

Date of experience: June 23, 2021

The user experience on your website is by far the WORST...
July 3, 2021
Previous review

The user experience on your website is by far the WORST site for ordering something I have ever encountered.

Date of experience: June 3, 2021
Oklahoma
1 review
0 helpful votes
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Car license plate
July 16, 2021
Updated review

Need work regarding step to set-up license plate needs work

Date of experience: June 16, 2021

Need work regarding step to set-up license plate
June 20, 2021
Previous review

Need work regarding step to set-up license plate

Date of experience: May 21, 2021
Florida
1 review
1 helpful vote
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Ordering could be much simpler...
July 15, 2021
Updated review

Everything is good, but your ordering process nickels and dimes for stands and mounts and all. It would be better to package it with everything needed because people are gonna be pissed seeing a great price and then having to add everything ala carte. Also, you color selection array is odd. Show options for the basic colors then offer the array for other color match. Trying to get the blackest black and whitest white is a pain.

Date of experience: June 15, 2021

Everything is good, but your ordering process nickels...
June 24, 2021
Previous review

Everything is good, but your ordering process nickels and dimes for stands and mounts and all. It would be better to package it with everything needed because people are gonna be pissed seeing a great price and then having to add everything ala carte.

Date of experience: May 25, 2021
New Jersey
1 review
0 helpful votes
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I gave 4 stars because I requested a call back. Now, you called back and told me that all representatives were busy and then hung up on me. Also, when I asked if returns were possible due to the item not fitting, they kept on telling me that I can only return due to manufacturing issues.

Date of experience: June 10, 2021

I gave 3 stars because I requested a call back
June 20, 2021
Previous review

I gave 3 stars because I requested a call back. Now, you called back and told me that all representatives were busy and then hung up on me. Also, when I asked if returns were possible due to the item not fitting, they kept on telling me that I can only return due to manufacturing issues.

Date of experience: May 21, 2021
California
1 review
0 helpful votes
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Great design, quality, value, very satisfied
June 10, 2021
Updated review

Maxed out what we could right now using neworder 20% off and free shipping
Price is right
Hope quality and layouts are good

Date of experience: June 10, 2021

Maxed out what we could right now using neworder 20%...
May 21, 2021
Previous review

Maxed out what we could right now using neworder 20% off and free shipping
Price is right
Hope quality and layouts are good

Date of experience: May 21, 2021
Illinois
1 review
1 helpful vote
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Those guys are a scammers, they have a fake reviews, my review disappeared from the history, I bought a couple magnetic sign for my car and they said me sorry they will send me another one's, after 15 days when I spoke with the first CS I said what I can do because is cero magnetic and I don't have space, he said me email me a video and pictures I did it and I said send me the label return, he said don't worry keep it and I said this is garbage, throw to the garbich, after 20 days appear another guy asking me for pictures and videos, I sent already directly from his page I toke a video and pictures and that way I can't keep it anything, so is that way how they scam, paying a little more you never will have a problem.

Date of experience: June 9, 2021
Georgia
1 review
0 helpful votes
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Jesus is literally back
June 8, 2021
Updated review

I use Bestofsigns to order promotional materials for The Return of Jesus Christ, He is back in Lahaina, Maui, Hawaii. Here to judge the world and call together His body in Heaven today.

Date of experience: June 8, 2021

I use Bestofsigns to order promotional materials for...
April 2, 2021
Previous review

I use Bestofsigns to order promotional materials for The Return of Jesus Christ, He is back in Lahaina, Maui, Hawaii. Here to judge the world and call together His body in Heaven today.

Date of experience: April 2, 2021

Quick and easy
March 2, 2021
Previous review

Quick and easy

Date of experience: March 2, 2021
Washington
1 review
1 helpful vote
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Great pricing, but poor delivery
July 7, 2021

Best of Signs offers great pricing and often acceptable to great product. I've placed nine orders with them, with a few them having issues with either product quality, delivery time or customer service.

The price is hard to beat, so my advice is to order with plenty of time before you need them. Should there be an error, it will takes way too long (and a lot of frustration) to get it fixed. You will be passed around to the point of extreme annoyance. Two months lead time seems to be needed if you don't to pay high shipping rates.

Date of experience: June 7, 2021
Washington
1 review
0 helpful votes
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Good prices but difficult CS
July 7, 2021
Updated review

On my part, it was EASY to do... But techs were confused about a pdf having low resolution and I could not explain to them the pdf does not deal with 'resolution' it is a linear based format. So even if i loaded an image or part of layer that was low-res, it would print just as i saw it, low-res. Anything else, i. E. vector graphics would be sharp because of format saved. Then an issue with shipping address I put had me concerned. And to ask them to change it, in English, was a nightmare. But it all worked out. And i am happy with quality of product. So 4 stars for product, 1 star for shopping experience.

Date of experience: June 7, 2021

EASY to do...
January 27, 2021
Previous review

EASY to do... Can't wait to see my 5x8 flag

Date of experience: January 27, 2021
Missouri
1 review
1 helpful vote
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Ordered a large perforated window sign with QR code. It turns out that the QR code does not work with perforated sign and of course I had no idea and Best of Sign professionals did not say anything. Once I noticed the QR code is not working I contacted the company just to be tooled that this was my problem and their is nothing they can do about it. Ended up tossing hundreds of dollars worth of banner away.

Date of experience: June 2, 2021
Tennessee
1 review
0 helpful votes
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Never again will I use this company due to their terrible customer service. I purchased a flag, when I received the first flag it was actually pretty nice but the colors were off which was my fault. So then they told me that there was a color chart I could use so I used the color chart second flag I paid for again looked like the printer was out of ink. It was totally faded, all the wrong colors and plain just dull! I emailed them about the issue. I paid for the first and second flag and felt that they should make a third one and make it right but instead they totally ignored my emails and did nothing so therefore I am done! There are plenty of other places to make these things, I wouldn't use this place if I was you...

Date of experience: May 24, 2021
Georgia
1 review
0 helpful votes
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You guys do a great job
May 21, 2021
Updated review

The process is simple, quality is good, price is very reasonable. What more could you want?

Date of experience: May 20, 2021

Constant verification by clicking one photo after another...
April 30, 2021
Previous review

Constant verification by clicking one photo after another is very annoying

Date of experience: April 30, 2021
Texas
1 review
0 helpful votes
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Wish I could of seen how my logo looks with the background color I chose

Date of experience: May 18, 2021

Wish I could of seen how my logo looks with the background...
April 28, 2021
Previous review

Wish I could of seen how my logo looks with the background color I chose

Date of experience: April 28, 2021
Michigan
1 review
0 helpful votes
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Exactly what I wanted
May 18, 2021
Updated review

Very easy, very user friendly website. Easy to navigate and to find what exactly you are looking for.

Date of experience: May 18, 2021

Very easy, very user friendly website
April 28, 2021
Previous review

Very easy, very user friendly website

Date of experience: April 28, 2021
Texas
1 review
0 helpful votes
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TAX Exempt
May 12, 2021
Updated review

So far so good, except the billing, we a government company and tax exempt, if i cannot have this reversed we will not be able to use Best of Signs

Date of experience: May 12, 2021

So far so good
April 22, 2021
Previous review

So far so good

Date of experience: April 22, 2021
Georgia
1 review
0 helpful votes
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Creative and inexpensive
May 4, 2021
Updated review

I like that I can customize any product that I pick and not only the design but the size as well.

Date of experience: May 4, 2021

I like that I can pick my own characterization
April 13, 2021
Previous review

I like that I can pick my own characterization.

Date of experience: April 13, 2021