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Best Of Signs Reviews Summary
The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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Problems w/tax exempt status. This is ongoing. Have never had this issue with any other company we deal with.
Finished product is great. Great pricing.
Love how simple the ordering is and pleasantly surprised by the quality of the material
I am pleased with my overall experience so far. Team members, Sara and Bhumi were helpful in assisting me with my purchasing issue.
So far so good, I didn't realize my last run had unfinished edges. But Easy enough to update order.
I have used Best of Signs several times. The order process is easy. I'm looking forward to having me order delivered in time for our event
Easy, quick, Stephanie in chat was awesome! Received order just as expected.
Can't align columns perfectly. Could not find the tool to rearrange layers front to back until I was done. Not sure it's there all the time.
Very impressed with the reproduction of my designs including uploaded logos and images. Prompt turnaround and shipping is worth noting too.
Great work and prices. Fast shipping. I have used Best of Signs many times.
Phenomenal customer service and I am so happy with my banners! This is my second time using Best Of Signs and I have been so impressed each time. So glad to have found my go-to company.
Very professional and great delivery but the wind tore it up in 3 days (ripped through the wind flap).
Guess I need to see if you have thicker material for the winds.
Very Simple to complete. Company did a nice job and it all looks very professional. The only problem is that the fabric that was used is very thin and two of my table clothes are already torn. I sure wish that you used a thicker, more durable material. I paid too much for 2 of them to rip on the first use.
Quick and easy, great discount at checkout!
Easy to find what I needed
This order was easy to design and place online. The product was delivered ahead of schedule, and looked great.
I really wish there was a preview when I submitted my order but they did assure me that there would be a preview before they printed it. They did provide a preview and fixed some things for me. It was fast AND a great price.
It was great using your site for the order of our needed items. I am hoping the shipping, timing and final products are reflective of my experience so far.
I recently ordered a sign (vinyl lettering) for my bathroom. Best of Signs worked really hard to give me the product I desired even texting me when they realized I should do it a different way (clear window decals) due to the font I had used. This product turned out perfect!
I have agree with how easy ordering process and a fast turn around in receiving the Car Show Flags.
The product itself was thicker and bigger then I would have like. From one to ten I give it an 8. Bill C
AWFUL customer service, specifically from Pavan. Do not order from this company. I have ordered black logo table cloths from this company before, but the last order I received has finally put me over the edge. I called the store and asked if they could get my order to me by a certain date, and I was told that if I put the date in the comments section of the order, they would make sure to get the order to me by that date. So, I ordered black table cloths, paid for expedited shipping, and did exactly as I was instructed. I selected the black color code, same as the other 2 orders I had placed. I was never sent a proof lIke they advertise, the table cloths arrived days late and I was not able to use them for the event they were ordered for, and they arrived WHITE instead of black. When I reached out to the company, Pavan sent me numerous emails denying any fault and refused to let me return them for a refund or replace the order in the right color. $550+ for 4 table cloths that will now go to waste because I cannot use them for my company. Will NEVER order from this company again, and advise you to do the same.
Hello, Danielle. We apologize for your negative experience with us. We processed the order in accordance with your white color code and created the design using the tool. Regarding your proof concern, we do offer a "proof request" option on the cart page. However, as we can see, you did not select that option in your previous order. We have received no comments about the design and color of the cover because you did not receive the product as ordered.
Furthermore, we understand that you spoke with one of our executives about the delivery date. As we can see, he has advised you to choose the most urgent shipping method, and the order will be delivered accordingly. According to the tracking information, the order was delivered on September 14th, as specified by the shipping method. However, because your satisfaction is our top priority, our team has provided the best solution possible.
Original review below. My flag arrived and it appears to be high quality work. My worry about thin fabric was unfounded - heavy duty material that looks like it will hold up well. Time will tell, but I'm not worried at this point.
So far, so good. Easy design & ordering. The 5th star will be awarded if they read my directions - I ordered a double sided print flag and if the material is thin I do not want it as the text & images will show through and obscure each other.
So far, so good. Easy design & ordering. The 5th star will be awarded if they read my directions - I ordered a double sided print flag and if the material is thin I do not want it as the text & images will show through and obscure each other.
Instructions seem clear and easy. Advice from vendor helped us improve the artwork and the sign is PERFECT for our use.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kathy, we sincerely apologize that our service does not meet your expectations. Upon checking the order details, our team has asked for some missing details in a tax exemption form, which we did not receive at the very first instance. However, we can understand your concern regards to the delay and we are extremely sorry for that. For now, we can see that our team has processed the refund for the same. Depending on your bank, the amount may take up to 7 business days to reflect in your account. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the product and its price.