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Best Of Signs Reviews Summary
The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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Likely thousands of paid fake (positive) reviews. If you dig deeper into researching reviews for this "company" you'll find their reputation (based off of online reviewers) is maybe the worst you've ever seen.
This company is a cheap product producing, fraudulent and unethical business at the least. With all honesty, I order many online products on a weekly basis - out of thousands of online orders I have left no more than around 3 negative reviews… ever.
This specific review is based on nearly 40 reverse cut decals (large) I ordered roughly 1 month before arrival.
ISSUE, pertaining to the above order - All of the decals were so tightly packed into a small tube that nearly every decal was folded or severely creased/"crinkled". Once this type of material is damaged in said way, it is impossible to reach the desired appearance once applied to glass (or similar surface) due to the visible imperfections throughout the decals.
Long story short - I offered to return the decals, I would've excepted a refund or even store credit so they can re-make the decals in hopes they can package correctly the second time around.
They refused all of the above.
I wrote this review in hopes it saves at least 1 person the hassle and dissatisfaction they'll likely experience if they work with "BestOfSigns".
Have a great day!
Easy to use website for ordering! Excellent customer support!
Website is super easy to navigate, pricing is fantastic and I was able to chat with customer service about an issue I was having (on my end, not theirs).
Efficient and effective website ordering and tracking
I tried calling and I put a message in my order and no one called.
Hi Becky, thank you for sharing your concern. We are sorry that we were unable to help you with your request. We want to apologize for inconvenience caused to you. Our designers missed to call you, but we will make sure that this never happens again, and the feedback has been shared with the concerned team. Kindly reach out to us whenever you face any kind of issue in future with the product or while placing the new order. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Hoping out runner and logo look nice.
I was not able to talk with a designer while on the telephone.
Hi Annette, we are sorry to note your disappointment. Unfortunately, we do not provide presales design service as you require. However, on the product page, customer can mention the requirements onto the "Specific Instructions" box and on the cart page, they can select the "Proof Request" option. Our design team will check the details and will share the artwork proof before the order goes in production. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.
Very easy and reasonably priced. No issues will be shipping or wait time. Easy to install by using the directions that were provided.
The absolute worst company ever. I ordered 14 inch letters. They sent me 10 inch letters. They would not do a thing about it offered me 30% off another set. I spent $325 on those letters. I paid through PayPal so I filed a complaint and their response was once they received my letters back. They would give me a total refund now they refuse to. I'm taking this to the president of the company. If I have to don't buy from them they're awful.
Hi Brenda, thank you for sharing your concern. We understand that you faced some issue with our product and wanted to have the refund. We would like to inform you that we had sent you the product as per the font you have selected. We have also mentioned on the website the preview of each font, and in "Engebrechtre Expanded" font the lettering size is not equal, only the first letter will be of 14 inch (your size) and others will be according to the font you have selected (which is smaller than 14 inch according to the font). Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Quick and easy to order - good quality. Shipped very quickly as well.
It was great to use the design tool to design my backdrop. The customer support in chat was helpful. They helped me improve my design and the end product met my expectations.
So impressed by every part of the process. Being on a tight timeline I was a little worried about the what ifs. No worries everything went perfect and our products came out excellent.
Easy to design, great product, reasonable prices, and timely delivery.
Nice and user friendly design app! Very clear instructions about ordering.
Fast and easy ordering process. Delivery was super quick and item is of great quality. Highly recommended.
The quality of your product, along with my design has gotten the attention of other schools who want me to start making banners next school year! I can't tell enough people about how wonderful your company is in the quality and price!
Quality product for an affordable price!
Easy, quick, fast, and always right!Again! Double checked, perfection, great service and good prices.
I wish there was more communication about the vinyl and its size. It's very misleading when your counting the backing paper but you're website says cut vinyl.
I was not able to dot he survey as it hung up on the phone. I wanted to say I'm very please with the customer service I recieved.
So both my signs have creases where the banner is pealing from the magnet. Both of them are around 6-8 inches long
One of my magnetic signs flew off the car while driving, not sure how it happened but on my last magnetic sign order I had the signs less then 3 months before they started to do this weird thing like the film was bubbling off of the magnet. I did not know this was a thing and should have reported it long before I did. Maybe they would have been replaced. But my bad i now know what to report asap.
Package was seriously damaged and the window perf inside was damaged as well. The image on the perf was printed at a size larger than provided in the PDF file. I'm going back and forth with the company about the issues with no resolution so far.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ben, thank you so much for your feedback and we apologize for the hassle that this has caused. We have responded you via email to resolve the issue kindly reply to us so that we can proceed further. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!