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Best Of Signs Reviews Summary

The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.

This summary is generated by AI, based on text from customer reviews

quality
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11,309 reviews

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Ohio
1 review
0 helpful votes
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Initial impression was fine. Pricing was fine. I had messaged for questions on my design and never heard back so I figured everything out on my end and submitted the order. (I waited for a week for a response and just assumed no one got my question.) I clicked the option to submit order as is and opt out for a proof to need approval because it would delay shipping. 5 days later I receive an email that my order needed a proof approval. (Again, I had opted out of that because I needed the item by a certain date.) I called up the company asking why this happened and they said because of a prior message I had written. (Never heard back from them and already had submitted my design and placed my order.) I asked them why i never received a notice before a day before I was supposed to get my item and they told me I should have logged onto my account and looked. (I had already approved my design at this point. Why would I physically log into my account when I had already received a notice that it was scheduled for delivery?) So, I ask for a partial refund on shipping because of the inconvenience of me having to reschedule the person I had paid to mount my sign and now I had to wait an additional 5 days to receive my order and had paid extra for express shipping. I was denied the refund claiming I must have misunderstood the order confirmation and sometimes they'll adjust the proof on their end if the design wasn't correct. So, I logged in to my account to approve the "changes" and absolutely no changes were made to the design. It was exactly the design I had approved and paid for and created myself. Did not make sense to me why they would keep the exact same design and claim to have adjusted it. Just seemed like they were behind on orders and like to charge people and not deliver on what was paid for. It's a shame because I already had additional orders pending for future products and I do not plan on using them moving forward. Terrible

Date of experience: September 10, 2024
Virginia
2 reviews
0 helpful votes
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Outdoor sign
September 13, 2024

This was a good experience. We will be back to order more signs. Thank you

Date of experience: September 3, 2024
Colorado
1 review
0 helpful votes
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This was recommended to me by a friend and I am so glad she did. Prices were good design help was amazing and shipping was fast exactly precisely what we needed.

Date of experience: September 2, 2024
Alabama
3 reviews
0 helpful votes
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Insecurity
September 12, 2024
Updated review

I encountered a situation in which the vendor waffled on the quality of his/her product.

Date of experience: September 1, 2024

Had to return three times to get my data correct
August 19, 2024
Previous review

Had to return three times to get my data correct.

Date of experience: August 9, 2024
Florida
1 review
0 helpful votes
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Happy Customer!
August 29, 2024

Easy to use site. The only problem I have is that we have tinted windows in the truck it does not show through the windows.

Date of experience: August 19, 2024
California
1 review
0 helpful votes
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Customer was great. Helped me with the proper banner I ordered in White.
THank you

Date of experience: August 16, 2024
Pennsylvania
1 review
0 helpful votes
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The design was easy and items were perfect HOWEVER, the items were ordered on Monday needed for a Wednesday event. Best of Signs advertises overnight delivery so I took advantage. But despite paying the $80 overnight fee the items order Monday didn't arrive until THURSDAY. The day AFTER the event.

Date of experience: August 12, 2024
Veeni M. — Best Of Signs Rep
over a year old

Hi Kristen! Thank you for your feedback. We're glad to hear that you were satisfied with the quality and design of the items. However, we sincerely apologize for the delay in delivery. This is certainly not the experience we aim to provide, and we'll be reviewing this situation with our shipping partners to prevent future occurrences. If there's anything we can do to make this right other than the resolution offered, please don't hesitate to reach out to us.


Appreciate how easy it is to design and process a creation!
August 1, 2024
Previous review

Appreciate how easy it is to design and process a creation!

Date of experience: July 22, 2024
New York
1 review
0 helpful votes
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Very pleased with results
August 17, 2024

Easy to order and design. Best of signs reached out prior to printing final item to make sure it looked as I wanted. The tablecloth was of much better quality than I expected. It will last for our historical society for years and we now have a professional, noticeable table at our events. I thought there would be a seam in the cloth since I didn't pay extra for seamless but there wasn't. Possibly since our print was a simple 2 color they threw in the seamless version at no cost? Not sure but am very pleased with the results.

Date of experience: December 9, 2024
Veeni M. — Best Of Signs Rep
over a year old

Hey Karen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Alabama
1 review
0 helpful votes
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Jim The Wonder Dog - State of Missouri
August 16, 2024
Updated review

I first obtained 2 banners then after the fact got a third! Can't beat the Prices! Super Easy to Place Order. The finished product was just what I wanted, and they made it easy. I requested a specialist as had some issues with design, which were fixed promptly! So excited to use them and show them off!

Date of experience: August 6, 2024
Veeni M. — Best Of Signs Rep
over a year old

Hey Julie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Can't beat the Prices!
July 27, 2024
Previous review

Can't beat the Prices! Super Easy to Place Order.

Date of experience: July 17, 2024
New Jersey
1 review
0 helpful votes
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Beyond call of Duty
August 4, 2024
Updated review

Had to chat 2x and reps were very helpful. They reworked the design for me for better resolution and were in communication and made the deadline. So grateful.

Date of experience: July 25, 2024
Veeni M. — Best Of Signs Rep
over a year old

Thank you, Marianne, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


Had to chat 2x and reps were very helpful
July 15, 2024
Previous review

Had to chat 2x and reps were very helpful. I cant wait to see the product.

Date of experience: July 5, 2024
Virginia
1 review
0 helpful votes
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VINYL BANNER
July 31, 2024

Easy to create banner. Great quality and don't have to wait long for product.

Date of experience: July 21, 2024
Veeni M. — Best Of Signs Rep
over a year old

Hey Clifton! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Kansas
3 reviews
0 helpful votes
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Easy to use
July 31, 2024
Updated review

The site was easy to use and to design my sticker. I will use it again

Date of experience: July 21, 2024
Veeni M. — Best Of Signs Rep
over a year old

Hey Steve! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


You have the worst website I've ever seen
November 30, 2022
Previous review

You have the worst website I've ever seen. What should be simple is extremely complicated and confusing. I read books on quantum mechanics and relativity and your website is impossible to understand. You need to re-design it.

Date of experience: October 31, 2022
Colorado
1 review
0 helpful votes
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Quality work and great service.
July 31, 2024

Quick and easy to order and the delivery time was quick as well.

Date of experience: July 21, 2024
Veeni M. — Best Of Signs Rep
over a year old

Hey Harold! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Products are very good
July 30, 2024
Updated review

I like the ease of creating artwork and the customer service however you should consider better shipping rate options.

Date of experience: July 20, 2024
Veeni M. — Best Of Signs Rep
over a year old

Hey Enubee! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy checkout
October 19, 2021
Previous review

Easy checkout

Date of experience: October 18, 2021
District of Columbia
1 review
0 helpful votes
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Banner and Flag
July 27, 2024

So far no complaint about the products. Awesome 💯 thanks

Date of experience: July 17, 2024
Veeni M. — Best Of Signs Rep
over a year old

Hey Johanna! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Great Deal!
July 26, 2024

So far so good. Was able to order not one, but two for my budget.

Date of experience: July 16, 2024
Veeni M. — Best Of Signs Rep
over a year old

Hey Deb! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Quick delivery!
July 25, 2024

Easy ordering process, arrived ahead of schedule by three days!

Date of experience: July 15, 2024
Veeni M. — Best Of Signs Rep
over a year old

Hey Marianne! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Kentucky
1 review
0 helpful votes
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REAL DEAL
July 22, 2024

I was skeptical because the reviews were either amazing or horrible. I got 7 2'x1' banners for a car show. I got the slowest & cheapest shipping option and it still arrived 5 days earlier that it quoted. The banners are GREAT quality, clear, and very sturdy. I am so pleasantly surprised and impressed with this purchase. I couldn't have gotten 2 of these banners normally for under $20, and I got 7 for $20. (The white specs are just dust)

Date of experience: July 12, 2024
Veeni M. — Best Of Signs Rep
over a year old

Hey Emily! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Georgia
1 review
0 helpful votes
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Easy and affordable! They did a great job modifying my logo!

Date of experience: July 12, 2024
Veeni M. — Best Of Signs Rep
over a year old

Hey Beverly! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Tennessee
1 review
0 helpful votes
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Great service
July 22, 2024

Very open and professional- delivered on time bvery happy with results- reorded- will reorder additional products

Date of experience: July 11, 2024
Veeni M. — Best Of Signs Rep
over a year old

Hey John! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!