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BestCanvas.ca has a rating of 2.5 stars from 699 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BestCanvas.ca most frequently mention customer service, credit card and tracking number. BestCanvas.ca ranks 20th among Photo Printing sites.
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This place in summary is one big joke/scam. Non existent customer service and NOT a Canadian company.
I was very unhappy with the fleece Blanket I ordered as a gift for my newborn grandson. First off I didn't see the drop down menu to order the premium plus blanket that was recommended to me until immediately putting in my credit card. Immediately after I tried to contact Bestcanvas.ca to change the order. I couldn't reach them after 4 tries so I sent an email in which I got an automated reply that they would get in touch with me. They never did after sending 3 emails, 6 calls. The order was filled and sent after a month. I was totally displease with service and blanket that had blotches on the picture and picture was not in proportion to blanket - huge - so it was not complimentary. I am going to try again to let them know how unhappy I am with a $53 cdn blanket - total waste of my money.
I am very impressed with the quality of the print I received.
It turned out as I had hoped it would.
I will order again from this company and will gladly recommend it to a friend or family member. I've already sent my daughter the company website.
Thank you
Place ur order and find out they charge shipping from Miami at exorbitant rates and then almost 20$ in duty. Not Canadian. Website carries. Ca
- Disgusted!
I ordered a canvas picture of my three great grandchildren and was very pleasantly surprised at the high quality of the finished product. Delivery was sooner than indicated and I give this Company a rating of 5 stars only because that is the highest rating allowed - certainly a 10 star Company!
Great quality - extremely easy to order and upload your picture-canvas was delivered in timely matter-love love love my picture
I've tried calling several times and emailing, and still haven't received a response. Missing a third of my Father's Day order.
The website was so easy to use and placed my order and received it within days with no issues! The quality was great and the price was amazing. I placed the order from Ontario Canada and it took less than a week from order to arriving at my door. I will be using them again for sure.
Very happy with my purchase. We'll definitely be ordering again soon! Our 2 Canvas pics turned out really nice!
Ordered 3 of the same photo of my son for all the granddads and dad of our new baby, they turned out beautifully and everyone loved them! Came super fast as well which was great!
I ordered a chart for a special woman. It came incorrect. This company was HORRIBLE to get any help from. 5 emails later i gave up.
Find another company. This one is run by heartless $#*!s.
I ordered a product from this website in May. They sent me a UPs tracking number which didn't correspond to any package on the UPS site. They then sent another tracking ID in June and this once again doesn't register on the UPS site. They have taken money and not delivered a product and not provided a rational reason. Telephone support doesn't Pick up my call. This is a bad experience.
Ordered two 36 X 24" canvass prints on a Thursday earlier this month from Toronto Canada and they were delivered to my daughter in Mount Albert Canada 5 days later for under $100 including delivery. Images were sharp with good contrast.
Out of all the pictures, I can't say one bad thing about them. I love all their pictures. So I think I will take all the pictures up on my wall & get everyone done on canvas. It may take a while but I'm getting them all done. Keep up the great work.
I called 5x. Nobody picked up. I sent 2 emails. I got charged one month ago never received my order.
Customer service was terrible at dealing with my enquiries. Shipping took over a month and the product is cheap. I ordered a throw pillow. The stitching is ugly and the image on the pillow is yellowish like it's been sitting in the sun for months.
My siblings and I did a secret photo shoot for my parents' anniversary, I ordered the large canvas on this website via a friend's suggestion.
The canvas came in perfect condition and I was blown away at the quality, its beautiful for the price we paid. Will definitely come back
Sent a picture that was not what it claims to be and arrived damaged. Sent a replacement and that was damaged. Then made us destroy the product instead of letting us keep it, who wants to destroy their child's picture?! Then once we did that we will get a refund! Just terrible product and service. Worst company ever! I wouldn't even star them a one it's a fat 0
Order a pillow with a pic of my cat we put down just over 3 weeks ago, was given a tracking number, but it doesn't work. It's a Father's Day gift, and I means a lot, gonna be highly upset and destroyed if I'm getting ripped off.
Answer: Because BestCanvas is a scam company who takes your money and never delivers. DO NOT ORDER FROM THESE SCAMMERS!
Answer: I live in Edmonton, Ab and get tracking info as soon as the item is shipped. Always arrives in 5 to 7 business days. They cover shipping over a certain amount and I have never had to pay duty.
Answer: Contact BESTCANVAS. And tell them what's going on.
Answer: You need to contact UPS I had the same issue. Due to an error in my address because bestcanvas site didn't add my unit number for my house
Answer: I live in Edmonton, Ab. And have never had a problem. I get the tracking info from them as soon as my order is shipped. It usually arrives in 5 to 7 business days.
Answer: I was amazed at the quality and speed of production and shipping.
Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!

