Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of BestCanvas.ca

BestCanvas.ca

2.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate BestCanvas.ca?
grey stargrey stargrey stargrey stargrey star

BestCanvas.ca Reviews Summary

BestCanvas.ca has a rating of 2.5 stars from 699 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BestCanvas.ca most frequently mention customer service, credit card and tracking number. BestCanvas.ca ranks 20th among Photo Printing sites.

service
118
value
117
shipping
120
returns
42
quality
111
This company does not typically respond to reviews

We monitor reviews for authenticity

Canada
1 review
3 helpful votes
Follow Yasmine Z.
Unfollow Yasmine Z.
Share Review
Report Review

Buyer beware
July 16, 2020

This place in summary is one big joke/scam. Non existent customer service and NOT a Canadian company.

Date of experience: July 16, 2020
Canada
1 review
0 helpful votes
Follow Audrey W.
Unfollow Audrey W.
Share Review
Report Review

FLEECE BANKET
July 13, 2020

I was very unhappy with the fleece Blanket I ordered as a gift for my newborn grandson. First off I didn't see the drop down menu to order the premium plus blanket that was recommended to me until immediately putting in my credit card. Immediately after I tried to contact Bestcanvas.ca to change the order. I couldn't reach them after 4 tries so I sent an email in which I got an automated reply that they would get in touch with me. They never did after sending 3 emails, 6 calls. The order was filled and sent after a month. I was totally displease with service and blanket that had blotches on the picture and picture was not in proportion to blanket - huge - so it was not complimentary. I am going to try again to let them know how unhappy I am with a $53 cdn blanket - total waste of my money.

Date of experience: July 13, 2020
Canada
1 review
0 helpful votes
Follow Yvonne J.
Unfollow Yvonne J.
Share Review
Report Review

Canvas print
July 11, 2020

I am very impressed with the quality of the print I received.
It turned out as I had hoped it would.
I will order again from this company and will gladly recommend it to a friend or family member. I've already sent my daughter the company website.
Thank you

Date of experience: July 11, 2020
Canada
2 reviews
2 helpful votes
Follow Shari B.
Unfollow Shari B.
Share Review
Report Review

Place ur order and find out they charge shipping from Miami at exorbitant rates and then almost 20$ in duty. Not Canadian. Website carries. Ca
- Disgusted!

Date of experience: July 5, 2020
Canada
2 reviews
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Share Review
Report Review

I ordered a canvas picture of my three great grandchildren and was very pleasantly surprised at the high quality of the finished product. Delivery was sooner than indicated and I give this Company a rating of 5 stars only because that is the highest rating allowed - certainly a 10 star Company!

Date of experience: June 30, 2020
Canada
1 review
0 helpful votes
Follow Carol M.
Unfollow Carol M.
Share Review
Report Review

Best canvas order
June 26, 2020

Great quality - extremely easy to order and upload your picture-canvas was delivered in timely matter-love love love my picture

Date of experience: June 25, 2020
Canada
1 review
1 helpful vote
Follow K G.
Unfollow K G.
Share Review
Report Review

I've tried calling several times and emailing, and still haven't received a response. Missing a third of my Father's Day order.

Date of experience: June 25, 2020
Canada
1 review
0 helpful votes
Follow EMILY R.
Unfollow EMILY R.
Share Review
Report Review

Great!
June 26, 2020

The website was so easy to use and placed my order and received it within days with no issues! The quality was great and the price was amazing. I placed the order from Ontario Canada and it took less than a week from order to arriving at my door. I will be using them again for sure.

Date of experience: June 25, 2020
Canada
1 review
0 helpful votes
Follow Donna M.
Unfollow Donna M.
Share Review
Report Review

Quick delivery
June 26, 2020

Very happy with my purchase. We'll definitely be ordering again soon! Our 2 Canvas pics turned out really nice!

Date of experience: June 25, 2020
Canada
1 review
0 helpful votes
Follow Livv G.
Unfollow Livv G.
Share Review
Report Review

Beautiful!
June 26, 2020

Ordered 3 of the same photo of my son for all the granddads and dad of our new baby, they turned out beautifully and everyone loved them! Came super fast as well which was great!

Date of experience: June 25, 2020
Canada
1 review
0 helpful votes
Follow Jenn D.
Unfollow Jenn D.
Share Review
Report Review

Deflating
June 25, 2020

I ordered a chart for a special woman. It came incorrect. This company was HORRIBLE to get any help from. 5 emails later i gave up.
Find another company. This one is run by heartless $#*!s.

Date of experience: June 25, 2020
Canada
1 review
1 helpful vote
Follow Harvey R.
Unfollow Harvey R.
Share Review
Report Review

Www.bestcanvas.ca
June 23, 2020

I ordered a product from this website in May. They sent me a UPs tracking number which didn't correspond to any package on the UPS site. They then sent another tracking ID in June and this once again doesn't register on the UPS site. They have taken money and not delivered a product and not provided a rational reason. Telephone support doesn't Pick up my call. This is a bad experience.

Date of experience: June 22, 2020
Canada
1 review
0 helpful votes
Follow Keith S.
Unfollow Keith S.
Share Review
Report Review

Ordered two 36 X 24" canvass prints on a Thursday earlier this month from Toronto Canada and they were delivered to my daughter in Mount Albert Canada 5 days later for under $100 including delivery. Images were sharp with good contrast.

Date of experience: June 19, 2020
Canada
1 review
0 helpful votes
Follow jo n.
Unfollow jo n.
Share Review
Report Review

Pleased
June 18, 2020

Very pleased with the ease of using the website, the final product and the quick shipping. Will most certainly use again!

Date of experience: June 18, 2020
Canada
1 review
0 helpful votes
Follow Darryl J.
Unfollow Darryl J.
Share Review
Report Review

Awesome pictures
June 18, 2020

Out of all the pictures, I can't say one bad thing about them. I love all their pictures. So I think I will take all the pictures up on my wall & get everyone done on canvas. It may take a while but I'm getting them all done. Keep up the great work.

Date of experience: June 18, 2020
California
1 review
0 helpful votes
Follow Simone U.
Unfollow Simone U.
Share Review
Report Review

I called 5x. Nobody picked up. I sent 2 emails. I got charged one month ago never received my order.

Date of experience: June 18, 2020
Canada
1 review
0 helpful votes
Follow Lori P.
Unfollow Lori P.
Share Review
Report Review

Customer service was terrible at dealing with my enquiries. Shipping took over a month and the product is cheap. I ordered a throw pillow. The stitching is ugly and the image on the pillow is yellowish like it's been sitting in the sun for months.

Date of experience: June 10, 2020
Canada
1 review
0 helpful votes
Follow Clara B.
Unfollow Clara B.
Share Review
Report Review

My siblings and I did a secret photo shoot for my parents' anniversary, I ordered the large canvas on this website via a friend's suggestion.
The canvas came in perfect condition and I was blown away at the quality, its beautiful for the price we paid. Will definitely come back

Date of experience: June 10, 2020
Canada
1 review
0 helpful votes
Follow Amanda S.
Unfollow Amanda S.
Share Review
Report Review

Sent a picture that was not what it claims to be and arrived damaged. Sent a replacement and that was damaged. Then made us destroy the product instead of letting us keep it, who wants to destroy their child's picture?! Then once we did that we will get a refund! Just terrible product and service. Worst company ever! I wouldn't even star them a one it's a fat 0

Date of experience: June 9, 2020
Canada
1 review
0 helpful votes
Follow Jc G.
Unfollow Jc G.
Share Review
Report Review

Order a pillow with a pic of my cat we put down just over 3 weeks ago, was given a tracking number, but it doesn't work. It's a Father's Day gift, and I means a lot, gonna be highly upset and destroyed if I'm getting ripped off.

Date of experience: June 3, 2020

From the business

Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!


+218
See all photos