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BestCanvas.ca

2.5

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BestCanvas.ca Reviews Summary

BestCanvas.ca has a rating of 2.5 stars from 699 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BestCanvas.ca most frequently mention customer service, credit card and tracking number. BestCanvas.ca ranks 20th among Photo Printing sites.

service
118
value
117
shipping
120
returns
42
quality
111
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Canada
1 review
0 helpful votes
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Delivery status
August 21, 2020

I would like to state that I sent 5 orders within 1 week and half. I was pleasantly surprised with the speed of my first order. Secon and third one were a bit of an issue but Best Canvas solved my issue rapidly. So when it was time to put in 2 more orders I did not hesitate. So their delivery time is 3-5 busines days. My UPS status has been in the waiting to received the merchandise for now 1 week, I keep emailing best canvas and obviously they do not read their email as they keep giving a pre generated response to my question even if I provide them with more information on the same email. SO my original 5 stars has now come down to a 2 as a result. I feel ignored. I put my orders in and accepted orders from my clients based on their superb first performance and now I have no produce to give to my clients...

Date of experience: August 21, 2020
Canada
1 review
0 helpful votes
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I placed my order expecting it too arrive on time as I calculated the maximum time that it would arrive in and it still did not arrive on time for my event. It was also impossible to get a hold of anyone over the phone and when I sent an email for them to call me they said they do not make outgoing phone calls. Had I known this I never would have placed the order. It was quite unfortunate.

Date of experience: August 21, 2020
Canada
1 review
0 helpful votes
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I am. soo very disappointed. With this product, was supposed to be fleece and I got a piece of felt, size was wrong, and the tag of your company is falling out, such poor quality, want my money back!

Date of experience: August 20, 2020
Canada
1 review
0 helpful votes
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Fantastic
August 21, 2020

I could not believe the clarity of the photos when applied to the canvas! I was very pleased with the results and plan on ordering more in the near future. Thanks so much bestcanvas.ca!

Date of experience: August 20, 2020
Canada
1 review
0 helpful votes
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Excellent Quality
August 21, 2020

This was my 2nd time to order and I'm so pleased with the quality of the photo on the canvas! I will for sure order from you again when getting another canvas print, makes an excellent gift.

Date of experience: August 20, 2020
Canada
1 review
0 helpful votes
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Delay in receiving.
August 16, 2020

I just gave 1 star but it doesn't deserve even 1 star... I ordered one product on June 6 and I haven't received the product yet. When I interrogated about this to them, they mailed me that you will get your product within 5or6 days. But the happy news is I haven't received it yet... I never recommend this site for sure.

Date of experience: August 16, 2020
Canada
1 review
0 helpful votes
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Chester
August 14, 2020

The canvas is as beautiful as Chester. We will treasure it for many years to come. It is like having Chester on the wall.

Date of experience: August 13, 2020
Canada
1 review
0 helpful votes
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Awesome quality
August 14, 2020

Navigation on site easy and quick. Quick responses with updates on order. Canvas portrait on larger prints exceptional. Waiting for my masks

Date of experience: August 13, 2020
Canada
1 review
1 helpful vote
Follow S C.
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These lying scumbags disguise themselves as a Canadian website, only to find out upon delivery of import fees. F*** you. Drop the. Ca you don't deserve. You're like a douchey American sewing a Canadian flag on his pack when traveling abroad. FRAUD

Date of experience: August 13, 2020
Canada
1 review
0 helpful votes
Follow K T.
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Do NOT get prints from Best Canvas.
I got my print done by them and only ONE side got wrapped around. The other side is black and has a weird red drip on it (pictures attached)

I've been in contact with them and they tried to place the blame on me and refuse to refund me.
I have video proof on how there was no way I could of known about the black side. If I've known this print would be deformed then I wouldn't have wasted my money on this.

DON'T risk getting my prints done here as there are other companys to choose from. Especially when they won't compensate for their own error.

Date of experience: August 10, 2020
Canada
1 review
0 helpful votes
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This is my second order. Very pleased with the print quality and you cannot beat the price. I will definitely purchase more from this company... very happy!

Date of experience: August 6, 2020
Canada
1 review
0 helpful votes
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Photos on Pillows
August 8, 2020

Very pleased with my purchase. I ordered photos printed onto pillow cases. The colours are outstanding, vibrant and I could not be happier. Prices are in Canadian dollars, no surprises with extra fees and was delivered quickly.

Date of experience: August 6, 2020
Canada
2 reviews
0 helpful votes
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Excellent reproduction of all four of our pets... great quality of material... delivery was approx 7 days

Date of experience: August 6, 2020
Canada
1 review
0 helpful votes
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Mexico memories
August 8, 2020

I am extremely ecstatic about the canvas I ordered... now I am looking through all my photos to see which one to do next! Thank you

Date of experience: August 6, 2020
Canada
1 review
0 helpful votes
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Great Images
August 1, 2020

Best canvas has been a great source for printing. We must be at about 20 prints by now since we give them away to friends and family. We are in Canada and I'm surprised by how quickly they arrive.

Date of experience: July 31, 2020
Missouri
1 review
0 helpful votes
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Multiple Purchases
July 24, 2020

I've purchased 5 Canvas Prints in the last 2 months. Extremely happy with all of them. The shipping is fast. I will definitely purchase from Best Canvas in the future.

Date of experience: July 23, 2020
Canada
1 review
10 helpful votes
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I ordered prints. Product is ok, a little pricey but ok. However I was served with an additional 30 dollar bill for Canadian customs as the company ship from Germany. Fraud.

Date of experience: July 22, 2020
Canada
1 review
0 helpful votes
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Thank you
July 19, 2020

I had a photo of me & my uncle, who has passed away, blown up onto canvas as it is so dear to me. I am so in love with the finished product. Thank you so very much!

Date of experience: July 18, 2020
Canada
1 review
0 helpful votes
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BestCanvas provide me with the most affordable means to enlarge and print my photos - OK so it is not a lab - but it does a fantastic job for the consumer market - if you want advertising quality go pay oodles for gloss. I am in Canada and yes I know they do the work in the United States, that does not mean the quality is lower than anything in Canada. They messed up on me once, I expressed my concerns in writing to the customer services and was pleasantly surprised to find that they put the issue right and reissued my prints in good time. I am from UK living in Canada and could not find anywhere in Canada that printed 60Mb images and shipped for the prices this company does... so negative reviews... go shop elsewhere. I will stick with this American firm that has a Canadian shop front.

Date of experience: July 16, 2020
Canada
1 review
0 helpful votes
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Photo on canvas
July 17, 2020

The canvas arrived quickly and looks amazing! I appreciate when I was ordering that I was advised on a maximum size of enlargement to maintain a clear image. Shipping was a bit costly (the canvas was cheaper than the shipping but otherwise it was still worth it given the canvas was under $14 :) Going through my photos to find another pic because I might order another one.

Date of experience: July 16, 2020

From the business

Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!


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