Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Best Walk has a rating of 1.1 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Best Walk most frequently mention customer service, credit card and tracking number. Best Walk ranks 660th among Shoes sites.
We monitor reviews for authenticity
Please don't buy! Best walk is fake! Spam! Scam! Wasted my money on these ugly sandals! I wish I would of read the reviews! I would give it a 0 stars but doesn't let me! All these reviews are true I experienced the same thing! Please DON'T PURCHASE from BESTWALK!
Do not buy from any of these sites. I've trued several to get crappy shoes worth 5 dollars I paid 69.00 for I'm so mad.
DO NOT deal with this company.If you have any problems with your order you will not get your money back.As soon as you ask for a refund they stop communicating with you. There is no way to get your money back. Disgraceful.
I purchased a woman's sandals based on the reviews. However, the reviews are fake. These sandals are the worse sandals. I thought it was a company here in the USA but it is actually coming from China. I have already emailed them three times and no has responded. This site is a scam!
I learned my lesson to check INDEPENDENT reviews (such as this site) before ordering. I am working with PayPal now but suspect, based on other reviews that getting a full refund is going to be difficult.
I am still working the process so I optimistically said I wasn't sure about their refund policy.
Compare what I received to what is pictured on their site. They only are getting one star because zero was not an option.
Can't get cooperation on these ugly shoes. The shipping is a China address with an exorbitant cost. Sorry I didn't check reviews first.
I reached out to this company. They state the shoe were shipped to OPA Locke Fl, however the product has never been shipped to me. TRACKING NUMBER IS NO HELP. The bottom line is you will probably never get you order and definitely get ripped off for your money.
STAY AWAY FROM THIS COMPANY.
I concur with all of the other reviews here. Worst quality shoes I have ever seen. Will not let you return if they don't fit or you dont like. Very rude customer service when you try
TOTAL SCAM... I fell for it because the shoes looked great. They are total crap! I'm out $70. They shipped from China and there is no customer service. Horrible, horrible shoes. They are not leather, not even a normal shoe. They look like they're made from scraps of plastic purses. DO NOT BUY THEM!
Poor packaging, size "34" is smaller than the size 8 I requested; no way for refund by their policy. I will not buy anything here again.
I placed an order on 11/30/2019 and received the shoes 12/29/2020. Their website says they "ship worldwide right to your door" but they leave out that they ship from China
These sandals are NOT orthopedic, are not well contructed. Bad material, poor looking quality. COMPLETE SCAM. PLEASE DO NOT PURCHASE FROM THESE PEOPLE. You will be loosing your money. I asked to return them but I never heard from them, They are so bad, I was ashamed to show them to anyone.
Steer clear of this scam. The shoes are not how they appear and customer service is non-existent. The right hand doesn't know what the left is doing and you will get very frustrated trying to resolve any issues with your order. While I was on my yahoo account I saw an enticing ad for cute shoes, clicked on it and proceeded to place an order. As I did so, a popup appeared asking if I wanted to order a second pair for discount. I wanted to take a closer look at the shoes before deciding and clicked on the image of the shoes and my credit card was charged for a second pair of shoes that were 3 sizes too small and in a color I didn't like or choose. I immediately requested a refund and set about to contact the company which wasn't easy. The only way was through email. I never received a refund for the second pair of shoes although they insisted a refund was issued. The pair I did order finally came 6 weeks later, but, were nothing as pictured or described. I basically wasted my hard earned cash and valuable time. And, learned a costly lesson: Never Again order from unfamiliar companies I can't contact easily. I hate to say this, but companies overseas where English is not their native tongue, stick to a script and it's very difficult to communicate with their customer service staff.
DO NOT buy anything from this company! It's a SCAM! The shoes are a joke, literally made from paper like material! Someone needs to do something about this
I think after so many reviews someone should do something about it. I bought a pair of shoes for $40 and they sent a size that no-one uses. They said if I send the shoes back out of my pocket, they will refund a percentage of my money. How much will it cost it to china? To make me feel better they have the shoes now on sale for $16.00. Best Walk is putting their hands on our pockets and no-one is doing anything. Although it is ideal, it should not be necessary to check all the reviews before buying something.
Saw the cutest bow sandals on their site. Adorable. When they came they appeared to be made of felt and would be impossible to wear. I paid 105 for 3 pair. Theres no contact. They finally answered by email. Said they would refund a small amount. Never refunded a dime. Take a pair of scissors and cut up a 100 dollar bill and save yourself the grief. My first internet burn. Plus you have to pay a bank fee because they come from china!. My next burn was ascozy aka printabel. First clue they did not spell it right. Run from them too. Wow stupid me. Rating is a minus
Horrible company. Very bad shoe quality nothing like what the website claims! Pathetic return policy. Do not buy anything from here. This is a phony company. I would give this a 0 star if there was an option to do so!
I was mislead by all the spectacular reviews on the Best Walk site and failed to check the internet to find actual true reviews. Like everyone else I have to agree their products are total cheap crap. I ordered two pairs of sandals for Christmas and boy did I get a Christmas surprise when they arrived. Their products look so good on their site and the only similarity to items received is the color. The straps are cheap plastic the soles have no orthopedic support and they have a noxious glue smell. I had to put them out of the room for fear of being asphyxiated by the fumes. Stay away from Best Walk! If anyone knows a way to create a popup on their site to deter future customers they should build it. A complete waste of money and the only option is to take a loss returning them or take a loss with the 20% credit, which I took and half expect not to every receive.
These shoes are not orthopedic support shoes. It is false advertising! Without even putting the shoes one I could see they were simply blocks of wood with zero arch support. Returning the "shoes" costs $22, and I only paid $40. Beware!
Answer: They ignore all contacts by phone or e-mail and obviously have no customer support even though they say 24/7.
Answer: Since their return policy states the customer is responsible for return postage and that it can take weeks for them to process your return... AND. That "sale" items can't be returned, your best bet is to donate what you bought and warn others not to buy from this site.
Answer: I received the pair of shoes I ordered 6 weeks later. However, I never received the refund for the second pair of shoes I cancelled. I was charge for those, but did not receive anything in return for that money nor a refund. They ripped me off and got away with it because too much energy has been spend trying to retrieve this.
Answer: They have been responsive, but there response is always the same: a refund was issued. Well, a refund may have been issued on paper, but I have never received a refund, so there may be a disconnect between their billing staff and their customer service staff. But, that's not my problem. Obviously, I will not order from them again. And, I will warn as many people as I can to not order from them and to not order from Companies overseas, because there is no proper resolution if something goes wrong. They may be responsive, but I would rather not give them twice as much money for one pair of shoes again. They can keep my money but I will never order from them again and every chance I get I will warn others to beware.
Answer: The shoes look similar but of poor quality and not on the shoe bed as shown on the website. No brand marking and overall shoddy workmanship
Answer: Send your shoes to address in China. Best Walk will send you the address. Very expensive. All these shoes are being distributed thru other names.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account