Shari's BerriesReviews 2,115

I ordered 1 dozen for Easter. This is the 1st time I have ever ordered from Shari's Berries. I hear them advertised on many talk radio shows as " the biggest, juiciest berries ever". Well, my dozen berries were small, looked nothing like the pictures on their website. They were delivered Friday afternoon & we ate them on Easter, 1 1/2 days later. They were on the verge of being spoiled, soft and not very tasty. Big disappointment. I will never order from them again. Way to expensive for what I received. I can buy better chocolate covered berries in my own grocery store at a much less cost. I had no problems with the shipping.

BEWARE!

This company is a rip-off the prices looks cheap but they over charge you on the shipping. This is how they make their money.
I ordered 7 baskets today for $29.99 each to be delivered tomorrow to the same address.
They charged me $14.99+ additional $4.99 for each basket, a total of $19.98 more for each basket for shipping going to the same address.
That's $140.00 more for shipping, when I contacted them by email 7 minutes after I made the order and realized it they emailed me back that they can not cancel the order.
I then called them and spoke to a CS rep that was trying to convince me not to cancel my order after 15 minutes going nowhere with them I hung up the phone.

They should not be in business, DO NOT BUY FROM THIS COMPANY!

Berries arrived on time but looked nothing like the pictures. No red or stem showing. I called the company and the representative was cordial at first. Her supervisor gave a lame excuse stating that if the picture truly looked like the product customers would think they were "cake pops" and not strawberries! I asked nicely for at least a refund on the shipping cost, which is outrageous, but the representative actually hung up on me while I was asking for her name. Not impressed.

What happened was not Shari's fault. However, the later part is! FedEx didn't deliver the berries. We found them 2 days later in the mailbox. YES, in the mailbox 2 DAYS LATER melted and with ants. Shari's agreed to send another. The people I was sending it to were going to be out that week, so I scheduled delivery for the following week. After much talks with Shari's customer service, they still shipped that week when nobody was there to eat them. No refunds and still no berries. This is the 3rd time dealing with them and that was the last chance they get. Always something wrong with the order. Plus, the price is very hefty for delivery. Choose something else and save yourself the headache!

I wish I could give them negative numbers in this review! I purchased a Living Social coupon trying to try a new business. First, when I used the coupon the prices of the products are so expensive, this coupon barely covered half the cost. Then they start charging you for every shipping cost possible - rural area, Saturday delivery, etc. The site did not warn me of these charges until after my card was charged. I immediately called customer service to change the delivery to Friday. She complied and updated my order. I received 2 emails with confirmation that April 14 delivery would occur. April 14 is here an NO berries. I called customer service, and they said the order was cancelled April 4. I called Mar 31 and April 14. I never called NOR did I send an email as they suggest on April 4 to cancel this order. Now I have to call Living Social and try to get my money back from them as well as make sure the charge to my credit card from Shari's is deleted.

DO NOT WASTE YOUR TIME OR MONEY ON THIS COMPANY!

THEY DO NOTHING... LITERALLY!

I had Shari's Berries send a dozen birthday berries to my Aunt for her 90th birthday. I live in New Jersey and the berries had to go to Christmas, Florida. My Aunt received them as promised on Friday April 7th, 2017. They were the biggest and brightest red berries that she has ever seen. She was blown away by the beautiful way they were decorated. She enjoyed them so much that she has called me three times already praising them. I would use your berries as gifts again and again and I will! Thanks. Marianne and Dana Zaccone

I purchase chocolate covered strawberries from Shari's Berries a few months ago. When they arrived I was disappointed to see the strawberries were fully covered and looked nothing like the way they advertise them on their website. They are shown partially dip with a nice decoration on them with the green stem showing. I contacted the customer service by email and i got a computer generated genwric reaponse. I called the cutomer service and expressed my complaint, they apologized and offered to send another order guaranteeing me they would look exactly like they do in the picture with the stem showing. So I said okay that's great thank you very much. When the new shipment arrived it was exactly the same as before strawberries completely covered with no stem showing. I again wrote back and told them I appreciate you trying but my second order came exactly like the first order. This time the response was another order or my money back. I told that person I don't want my money back I just want satisfaction and I want what's pictured on your website that you're advertising to be sent to me. So since you've had two tries at it and still can't achieve what you're advertising you can keep your money because obviously you need it more than I do and when someone asks me about Shari's Berries I need to be totally honest and tell them the truth which will not reflect good for Shari's Berries. I will say the product is good tasting but the fact that Shari's Berries can not product what they advertise iffseta the quality... i would even mind the ourageous shipping and deliver charges if the product matched what was advertised.

Never order from them! Ordered on Monday to be delivered on my mother in laws birthday on Friday! Said they couldn't find address! Ok so they gave me refund and said would be delivered on Saturday... well I called next day bc they still weren't delivered and he said FedEx wouldn't deliver on Saturday... SO WHY DID HE TELL ME THEY WOULD? And I paid for Groupon so they technically couldn't refund me! He said I could use it again well I don't want to use it ever again!