Shari's BerriesReviews 2,115

I couldnt be more disappointed with this company. First of all, there was no screen to review your order. You put in your info and boom you paid. I accidentally ordered the postcard shipping. I called and spoke to a pretty rude representative who guatenteed she canceled and refunded me the $29.99. After receiving no email i called the next day after waiting on hold for 45 minutes, the rep told me she canceled it but was only refunding half due to shipping costs. Didnt make sense to me since i had a shipping charge on the order regardless, but fine, ill pay the extra $14.99 on top of what i paid. The lady hung up on me! No refund email, no confirmation and no refund.
Customer service for this company was extremely lacking- and for what reason i will not be a repeat customer.
Now i get to sit on hold for another 45 minutes for another representative who clearly doesnt care when a customer is dissatisfied.

My mother's day gift to the women who gave me life looks like something my 5yo made. For the prices they charge for chocolate dipped fruit they should be ashamed of themselves! If she wasn't in a different state I would have made them my self. I reached out to company via their customer service chat that said they would reach out to me as well as emailing the company 3 days ago and still haven't received a response. There is definitely a reason why they won't let you upload pictures on the reviews on their page their presentation is horrible! I will not be doing business with them in the future.

I am (was) a long time customer of Shari's Berries as they were the perfect gift - always packaged well and delicious. However Shari's Berries was bought out by 1-800 Flowers. I just received Shari's Berries from my kids for Mother's Day and was so disappointed! The chocolate was melted and a few berries were so small that they rolled around so much they lost their chocolate coating. The ice packet was warm. I am so sad that my Go-To gift just got up and went! I will no longer be ordering Shari's Berries. To the original founder of Shari's Berries... Well done. You will be sorely missed.

Delivered molded strawberries for Mother's Day to my wife. Worst present I've ever given. Worst company in the country, in my opinion.

My son had Shari's Berries chocolate covered strawberries delivered to me for Mother's Day and to his father for his birthday. Each package was warm when we opened the shipping box and the berries looked terrible. They were soft and the chocolate had mostly come off and was scattered around the boxes. I would not recommend Shari's Berries.

I order 2 separate orders from Sheris berries to be delivered in two different states. Both orders were damaged, several strawberries were crushed! This is one company NEVER TO USE.

I placed an order 3 WEEKS ahead of time for a Mother's Day party I was holding. They were supposed to be delivered the day before the party and never arrived. When I called, they told me I could expect my order within 4 days AFTER MY PARTY... after everyone has left. My husband I don't need 12 "gourmet" strawberries, but they sure would have been nice for the guests that were here.
Don't waste your money, don't expect good customer service, don't think ordering early will get your order to you on time.
Absolutely horribly run business. They don't even deserve the 1 star I gave them.
OH! And if you try to give an honest review on their actual site that is negative, they just prevent you from submitting it, so don't trust the actual website to Shari's Berries for an honest opinion

I ordered these berries about a month age. Should have been delivered between 5/4-5/7. One attempt was made on 5/4. She then placed a note on the door that the package could be left with any neighbor. That was it. Crickets. Trying to call these people is a joke. You are automatically placed on hold, and a person never answers. The "live chat" is not live. Do yourself a favor and do something other than sharis berries. Very disappointed, and I'm sure it's going to be a chore if not impose to get my money back.

I ordered strawberries for mother's day well in advance. I received a tracking email at the day of the scheduled delivery day notifying that it would not be delivered until the day AFTER mother's day although I paid the shipping and received confirmation before hand. I called the same evening to notify them, was on hold for 30 minutes then the call was disconnected by the agent. Their delivery charge was almost as much as the product. I am still trying to resolve my problem.

Do not depend on these fools to meet delivery guidelines. I ordered something for Mothers Day. I was assured it would be delivered no later than Friday, May 7. Never delivered my order, then I had to put up a fight with customer service (laughable) to get a full refund! This was the 3rd time I had ordered from Sharis Berries. 1st time was late, 2nd time was damaged, 3rd time it never arrived. Never again will they get my business.

Berries were received inedible, moldy and melted. Company states they think 50% refund is adequate with a $20 coupon. I don't think so.

After placing my order for strawberries and flowers on sharis berries they sent the flowers to the correct address but sent the berries to my billing address. And since I don't live anywhere close to my mom she want have her strawberries by mother's day. I will not use them or recommend them again in the future. I give them a 1 star only because you don't have the option to do negative stars in my opinion they are negative 3 stars. Good luck if you order from them you have a 50% chance they will send them to the correct place.

Placed two orders on Monday for delivery on Friday. One order was delivered, the other was not. Customer service representative refused to overnight ship my missing order and also refused to allow me to speak to a supervisor for a better resolution. First and last time I will ever order from here.

I ordered these as a Mother's Day gift and they were broken and arrived on the wrong day. Won't be ordering again. Also I have been on hold for over 20 minutes!

It really is an excellent place to make purchases, its prices are extremely adjustable to our pockets, congratulations.

I ordered these for my mother-in-law for Mother's Day. They were delivered a day late, the chocolate was breaking off of most of the strawberries, and the ice packs were not even frozen by the time they arrived.