Shari's BerriesReviews 2,115

Very disappointed with delivery and strawberries. Waited all day, they finally got here at almost 7pm thawed, mushy, ripe and inedible. Not at all how they are pictured on website not even true to size they show. Super false advertisement! Not fresh at all, horrible. Big waste of money will stick with Edible arrangements at least you get what you pay for it's fresh and edible. Would never recommend Shari's Berries to anyone. Save your money.

Ordered last year for my wife on Valentines day, Friday. She works in the school system so the Friday arrival was critical. They did not arrive on time. They actually arrived later that next week. The berries were in horrible shape. None of the coatings were attached. Sent pictures and got a refund. Their advertisements sound great and you would think that they would be prepared for a big holiday. I mean they are doing all the advertising but, from the reviews they aren't. Maybe it's their delivery method, however they are still accountable. The internet is full of bad reviews. Order them at your own risk but I'd advise a backup plan cause there is a very good chance they will not arrive on time.

I ordered 12 berries from a Groupon I had purchased. Yes, the shipping was a bit pricy (about $19), but the order arrived on time in a very well packed box with a cold pack and insulation. I can see why it was expensive. I had ordered the berries without looking at the reviews and looked at the reviews after. So I was skeptical.

I was pleasantly surprised. I had my husband cut into the berries first to make sure they were good. They were bright red and looked amazing. Yes, they were completely covered in chocolate (including the stem unlike all of the photos on their website), but who cares. I say the more chocolate the better. I though they were very good. I would order again for a special treat.

Ordered 12 gourmet dipped berries. No leaves left on berries. Top completely covered in chocolate to conceal the WHITE tops. The berries themselves were terrible. I would never have bought such low quality strawberries in market. They were already getting mushy when I received them. It was a complete waste of money. All 12 went in the garbage. I will NEVER buy from Sharis again. Thank God I planned to take them to the intended recipient rather than have them delivered there.

Shari's Berries has excellent customer service and delivers a delicious product! My friend moved and I didn't have her updated address. She lives clear across the country from me, is 9 months pregnant, and LOVES fruit. She drove by her old apartment the next day and couldn't find the package. Not only did Shari's Berries replace my order for free, but they also rushed the delivery to her *correct* address for no extra fee. The next day, I was also pleasantly surprised to see a 25% discount coupon in my inbox for the inconvenience.

Not only were they a pleasure to deal with and gracious and eloquent in correspondences, but they also delivered a product that my friend absolutely loved! They made her day, and mine. I would recommend Shari's Berries to all my friends based on this most recent experience and others I've had with them.

These berries come from the farm in crates, with dirt and anything else that may have contaminated them (animal fecal matter, pesticides, etc...) and are dipped in chocolate without washing them.
Despite worries from the company for years about the negative health effects and consumer sentiment around not washing our strawberries before dipping them in chocolate, nothing has been done to resolve this issue.
The company ships millions of these strawberries per year, especially now during the upcoming Christmas holiday, Valentines Day holiday and Mother's Day holiday. The berries arrive directly from the farm, are sorted for size in machinery and directly sent to be dipped in chocolate (actually it's not even real chocolate, but a chocolate like substance). There is actual dirty and grime accumulation all over the berry sorting equipment because of how dirty the berries are.
The executives at the company recognized this as a potential issue and year after year give it lip service. However, putting in a real system to properly clean the berries or somehow track shipments to a certain lot of berries from a farm would cost money. Currently if a group of customers across the country contracted a food bourne infection from the berries, the company would have no way to resolve the issue or track where the berries originated from.
Don't send your loved ones these berries for the sake of health.
-Concerned Shari's Berries Employee

First, I would like to state, that delivery was has promised, and very well packaged. My complaint is that what the picture showed for my order did not match what was recieved. The strawberries were completely covered, unlike an order many years ago where the top of the strawberry was visible and the leaves and stem still attached. Apparently a number of people have complained out leaves and stems still in tact. If you eat strawberries by hand you typically hold them by stem-I see no problem. Also the word description, if you read it, and I didn't, you will notice that there is no mention of a multi -colored sprinkle of candies as shown in the picture. Again, many years ago, my order matched the picture exactly and the strawberries were fresh. I can not vouch for the freshness this time around, as they have not yet been given to the person. Be aware that this company has been boughtout by a hedge fund, so don't expect the same quality that the start-up company had. It's all about making BIG money. A shame to ruin a nice small business niche.

I have ordered a few times. It is ok, but way too expensive. Today, I am rather annoyed as they just seem to be a scam. I was sent an email offering free shipping. Thought I would unload a living social voucher I have had sitting around. I did not use it because I do not think the stuff is good enough to send as a gift. I type in the voucher. They ad the shipping which was to free. So, I call. They dismiss my issue. They are obviously scamming enough people to not worry about unsatisfied consumers. I am just tired of big companies sending emails with promise of savings. Just to get you to the site.

Just like to say that I ordered some strawberries from them for Mothers Day for my mother in law. Not only did they not ship on the day specified (I paid extra for it), they sent her the wrong order. When she got them, they were melted and gross. The ice pack went out and the strawberries were ruined. We called and they gave us a choice of money back or resend the strawberries. I felt like they should have done both. We got some reimbursement but my mother in law is still without a mothers day gift. I called and the rep was argumentative with me over the amount. She insisted I rec'd back what was owed to me event though I feel like I got shorted a few bucks. Even so, you think they would go the extra step and still send her something. I was very disappointed. I wish I could post the picture of the strawberries they sent her.

Price is acceptable for the berries $20 for 6. They did arrive on time and they we good. However the double secret hidden shipping charge is rotten. It is very similar to the people on ebay. They sell the item at a cheap price then kill you on the shipping. I paid more for the shipping then I did the product. It wasn't like I had it over knighted or anything. You may be asking yourself "Well why the hell did you pay for it if you didn't like the cost?" Easy Answer is I'm stupid. The way it was worded, I thought shipping was only $4.95 for standard shipping. What it was saying was it was $4.95 extra onto their already high standard shipping. I didn't realize it until I already paid for it.