Shari's BerriesReviews 2,115

I got an email stating a deal, as I looked I found there was a deal to send flowers and 12 strawberries for 39.99. I continued to order for my mothers 79th Birthday, as I proceeded to check out my bill was well over 80.00! Sheris Berries was charging me 9.99 a piece for the flowers and again for the strawberries Also charging me 13.99 for a Saturday delivery, only because THEY couldn't deliver on Mondy, which was the day I actually wanted them delivered. This was all going to the SAME address. Needless to say I didn't order and ordered a 100.00 edible arrangement instead. Don't get fooled

I am a long time customer. I started ordering from them is 2007. At that time I had NO complaints. What I always received were BIG juicy delicious strawberries. Well worth the price.

However, things have changed.

I have recently placed two orders to set out for a dinner party. I order strawberries, pretzels covered in chocolate and dipped Oreos.

First, the strawberries I received were so small I didn't feel confident in string them out for my guests.

Second, the pretzels were broken in multiple pieces. Couldn't set those out.

Finally, the Oreos were so stale they just kind of tasted bizarre and almost bendable. Gross

I complained and was assured my replacement order they were sending me would be of the best quality. They told me that the strawberries should be the size of a large egg.

Too bad! Someone who loved me went to a lot of effort and expense to please me and they were awful! They had been dipped stem and all and aside from not having any flavor they were soggy and truly not worth eating.
I feel terrible complaining about a gift someone lovingly sent me to cheer me up but better than the next person being disappointed too.
Send chocolates and forget Shari's Berries. Yuk!
(Btw---they also didn't put the information in the package about who sent them so I had to call to find out. That was tedious on top of disappointment.)
Sigh.

I was hesitant to use this company due to some pretty bad reviews but my sister has used it previously and absolutely swears by it. I wanted to do something special for my mother for her 50th birthday so I ordered some chocolate dipped strawberries (she loves them and i'm not domestic enough to make them) and some flowers. They were delivered separately which was weird but I have no complaints regarding the quality of the products we received. In fact, the orchids they delivered are some of the prettiest flowers I have ever sent to my mother (we send her flowers every year). I ate one of the strawberries myself and it was tasty. No sour/overripe/smashed strawberries which was my biggest concern after reading the reviews. I'm not sure if I just got lucky but I will try ordering from this company again.

I purchased a chocolate cake for my mothers birthday. It arrived smashed and the whole top melted it looked like someone sat on it. I contact the company the lady I spoke to was very nice and sent another cake free of charge and assured me that it would arrive in great shape and even updated shipping to arrive sooner. I figured they made a mistake this next one would be ok. My mother received it today smashed again. This was very embarrassing and I will never use this company or refer them to anyone ever. There are much better companies out there.

Sounds like what you send to someone you don't like! My experience wasn't so bad, no ants, no rotting fruit... but after paying almost $200 with the two delivery charges (too hard to put a mini cheesecake into one larger package, I guess) the main item was messed up. Groom received pink dipped strawberries with sprinkles, not the tuxedo dark & white chocolate treatment. Also were sour, not normal tartness some berries naturally have. Left over from Mother's Day special, I presume? Emails were met with silence, no apology and certainly no refund. No more for me, and affiliated companies are off my list too.

Thank you Shari's Berries for the wonderful order we received on July 3, just in time for 4th of July. The 4 different boxes all were wonderful, from the chocolate dipped strawberries, to the cheesecake, and the chocolate turtles. This was my first taste of Shari's Berries, as it was my son's girlfriend's birthday, and the 14 of us enjoyed them immensely. Thank you. Also, the ice packs inside were still frozen and it was 96 degrees outside. Delicious!

I cant even give 1 for rating! I ordered a cake for my friend and when it was delivered it doesnt even look like a cake! It is supposed to be a birthday surprise and it was ruined. The packaging is just a round cardboard and a plastic covering the whole cake. Seriously?! And you expect it to be delivered nicely when you cant even put in a simple cake box. DO NOT ORDER HERE!

And they dont give you a refund! They will just offer you replacement of the item even if you dont like it. Dont trust them!

I ordered chocolate covered oreo cookies to be delivered to my husband. Given the $15 delivery charge, I assumed they would be packaged and delivered in a way that would keep them fresh. Instead, they were shipped standard UPS ground in JUNE! The tracking info shows they started out 5 days before they were due to be delivered, in Colorado, went to New Mexico, then Illinois, then Indiana, before arriving on the delivery date in Buffalo. Shocker - they were all melted! They did refund my money when I complained but didn't answer my question about why it was delivered that way. For that reason, I'd never order anything perishable from them again.

To be fair the first time I ordered from Shari's Berries they were beautiful and delicious. So I was confident to order from them a second time for a special event - I ordered cake pops and sea salt caramel chocolate covered Oreos. I'd tell you how they were but they never showed despite an email confirmation saying that they had. I called customer service and got a half hearted apology and a refund. Despite the tasty berries the first time, I'll be taking my dollars elsewhere.