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I was concerned on the shipment and they replied in no time and made sure I was aware about the shipment days and had the best help I could ask for.
The clothes are super cute. Unfortunately some of them did not fit and when I contacted customer service they were awesome! My customer service rep was named Crisleah and she was phenomenal on getting my issue resolved.
It took a little longer than I expected but when I brought it to their attention they jumped right on it and were very professional and compassionate. As a previous store owner it is unfortunate that we are at the manufacturer's mercy. As is Bellizo. I just received my merchandise and I love it but unfortunately will have to return a few items. Followed the sizing chart but they were still too small. But I WILL order from them again. Their customer service is just TOO good.
I ordered a bathing suit from them, the money was taken out, I still haven't received the item, and no one in their "service department" or instagram has even attempted to contact me back. This "business" is a scam.
I orderer a short 2 weeks ago and it's still in processing, I think when it will be shipped I will wait a long time again.
It's summer and I have to wait that my short arrive because my money is already taken, just annoying...
Hi Charlotte,
Thank you for your feedback.
We sincerely apologize for any inconvenience this experience has caused you.
In accordance to our goal of providing Quality items at the Lowest prices to our consumers, we work directly with our manufacturers, instead of having to go through a middleman. No dealers. No wholesalers. No high price tag.
To ensure that the items we receive from our manufacturers are complete and pass our Quality checks, orders need to go through our Processing period before shipment.
However, rest assured that we are doing the best we can to process and ship orders as soon as we can.
We hope that you will allow us to speak with you to discuss the situation.
Please send us an email through [email protected] at your earliest convenience quoting this review so we can address the issue in a timely manner.
I am extremely pleased that Bellizo has agreed to exchange a poor quality dress for a much better dress and I am certainly prepared to pay for the difference in price to obtain a more fashionable dress.
I therefore thoroughly recommend Bellizo as an internet provider of women's fashions.
I had a bad initial experience with Bellizo, but after sending a couple of emails they resolved my problem... I guess you get what you pay for... don't expect a great quality bathing suit for the amount
I ordered a bathing suit from Bellizo it took forever to come in the mail. When it came it looked NOTHING! Like the picture the material is crap and the size is all wrong and the color is gross! I tried emailing them a couple times and they don't get back to me
I ordered 5 things, and one came as pictured and described. Everything else I ordered came not only in the worst and cheapest material but not even looking anything like the photo of what I thought I was buying. DONT even waste your money or time on this website. I WILL be making a youtube video about this scam...
Hi,
We're sorry to hear about the issues you encountered with the items you received.
You may review our Return and Exchange Policy here:
https://www.bellizo.com/article/faq#10-21
We would love to work with you in fixing this. Please send us an email through [email protected] at your earliest convenience quoting this review so we can address the issue in a timely manner.
I ordered a bikini 3 weeks ago. When I pressed purchase my money was immediately taken from my account. It's taken 2.5 weeks to process my order, 5 days to package and now it has been "shipped" but when I look up the tracking number on USPS it has yet to make it to the Post Office. I highly recommend not purchasing anything from this website.
Also. If you look at other review sites for Bellizo, the reviews are the same and under multiple names. Not trustworthy.
Hi Sarah,
We're sorry to hear about the delay you've experienced in receiving your order.
Should you wish to get more information on our Processing and Delivery Time frames for your location, kindly refer to this link:
https://www.bellizo.com/article/delivery
We're confident in our desire for our Customer's full satisfaction and see no point in manipulating the reviews we get. Rest assured that with your understanding and cooperation, you too may also receive the same care and attention our other customers have already received.
We would love to work with you in fixing this. Please send us an email through [email protected] at your earliest convenience quoting this review so we can address the issue in a timely manner.
I had a great customer service experience with Bellizo. When I decided to return items for sizing issues they allowed me to keep the items and issued a full refund. They had a quick response time to emails and cared about my feedback - would order with them again!
I got a -10% and it wasn't added to my purchase and I sent an email to them. I don't who responded but it was fast and veeeery polite. Got the refund to my account! Honestly very nice.
I submitted my order and forgot the discount. They went back and gave me the discount! I was so pleased!
Placed an order and paid for expedited delivery, it took them over 3 weeks to ship it out. I emailed twice asking for a refund and to cancel order and they refused.
Hi Krystal,
From your decision to choose Express Shipping for your order, we can understand the urgency in your need for these items.
We sincerely apologize for failing to meet your expectations on your recent order.
Should you wish to get more information on our Processing and Delivery Time frames for your location, kindly refer to this link:
https://www.bellizo.com/article/delivery
We would love to work with you in fixing this. Please send us an email through [email protected] at your earliest convenience quoting this review so we can address the issue in a timely manner.
I love their selection of items. I'm a first time shopper in this website but their items are great and prices are affordable. Will surely shop again. I hope you can add more designs. Best buy ever!
I'm not really a fan of shopping online, it's my 1st time and Bellizo did not fail me, I was very satisfied with the quality of their products and their customer service is commendable.
I will ordering from this company again and I highly recommend them.
This is the web I was looking for, sexy clothes and cheap too, I ordered 2 items with one coupon, Just paid 40 USD and got 2 pieces of swimwear, and i fell in love with this suits! Very true to size, amazing quality.
Nice and quality items. Their customer service is amazing! I wish all online stores have as great customer service as theirs. I finally find a place to shop online with confidence. Thank you Bellizo!
I decided to share my experience with BELLIZO to maybe help someone out. I ordered a few dresses and tops from bellizo.com and I must admit I am very pleased with my shopping experience overall. The shipping didnt take too long, around 1 or 2 weeks, which is reasonable for products coming from quite far away. The clothes themselves were of good quality and looked really fashionable. I was very happy with the service as I was treated very nicely and recieved all the information necessary making the tracking process very easy to access. In my opinion BELLIZO offers a great shopping experience and deserves 5 stars.
I ordered 2 maxi dresses on bellizo.com 03/01 and got my order 10 days later. The design and quality were amazing, love it.
Hi Kaitlyn,
We understand that you have been waiting for some time with regards to the resolution of your issue. Be assured that we are treating your concern with utmost urgency.
We're sorry to hear about the delay you've experienced in receiving your order.
Should you wish to get more information on our Processing and Delivery Time frames for your location, kindly refer to this link:
https://www.bellizo.com/article/delivery
We're confident in our desire for our Customer's full satisfaction and see no point in manipulating the reviews we get. Rest assured that with your understanding and cooperation, you too may also receive the same care and attention our other customers have already received.
We would love to work with you in fixing this. Please send us an email through [email protected] at your earliest convenience quoting this review so we can address the issue in a timely manner.