Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of BeFrugal

BeFrugal

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.


befrugal.com
Founded in 2009
Boston, MA, United States
How would you rate BeFrugal?
grey stargrey stargrey stargrey stargrey star

BeFrugal Reviews Summary

The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Julie M.
Unfollow Julie M.
Share Review
Report Review

Wonderful
September 19, 2019

This app is great! I do all my shopping online... I can't believe I'm getting money back just for shopping! Easy to use too! I've already been paid $200 since November 2018!

Date of experience: September 15, 2019
Minnesota
1 review
0 helpful votes
Follow Denise T.
Unfollow Denise T.
Share Review
Report Review

Great cashback site!
September 17, 2019

Great cashback site! Accurate tracking and speedy payout. You can't go wrong with this site. It is far better than most cashback sites in terms of accuracy.

Date of experience: September 13, 2019
Texas
2 reviews
0 helpful votes
Follow Glen D.
Unfollow Glen D.
Share Review
Report Review

As the title states, the plug in works very well, you can request payment as soon as it is available (limited # of times/period), all in all an indispensable cash back program

Date of experience: September 12, 2019
Illinois
1 review
1 helpful vote
Follow bill p.
Unfollow bill p.
Share Review
Report Review

Great Cash back site!
September 12, 2019

Befrugal is probably the best cash back site I use. They do a great job tracking your orders and making sure you get paid. Thanks.

Date of experience: September 9, 2019
New Jersey
1 review
0 helpful votes
Follow Karen D.
Unfollow Karen D.
Share Review
Report Review

BeFrugal has numerous retailers they have partnered with & many have instant BeFrugal links, so it automatically comes up when you've "entered" one of those online shops to apply discount. It also applies to a vast array of merchandise. Terrific service!

Date of experience: September 7, 2019
Texas
1 review
0 helpful votes
Follow Kat L.
Unfollow Kat L.
Share Review
Report Review

Got introduced to be frugal by a coworker who knows I'm heavy into online cash back sites. I use Ebates/Rakuten for the longest and she told me about be frugal... I was shocked to see many of the same merchants - but with bigger/better cash-back deals!

The UX leaves a lot to be desired but I understand they spend a lot of their money securing these deals so I'm not even mad at it... lol overall I just got paid $52+ and I'm happy!

Their hotel deals are amazing... up to 35% earned me a lot. Can't wait to use it again.

Date of experience: September 5, 2019
Virginia
1 review
6 helpful votes
Follow Harry L.
Unfollow Harry L.
Share Review
Report Review

Not a Trustworthy Site
September 7, 2019

Made my first purchase with the site link and was supposed to get ~$10 back. The purchase was not automatically processed but after a week I notified them and provided my ticket and receipt of purchase. They quickly credited my account which was great but removed it a day later claiming that the purchase site had no record of the ticket and I must have messed up. First off, i have my receipt and the befrugal ticket generated in their system. Secondly, I have been using ebates since 1999 so I know how this deal works. Instead of siding with the customer (me) and honoring their side of the deal they have instead taken my $10 referral. I would highly suggest just signing up for the bonus then not using this site for purchases for large purchases unless you like to gamble. Their general "you messed up" claim can be used anytime they don't want to pay us. I have a feeling that they pocket the higher bonuses. Again, I provided objective evident of my purchase and their generated ticket. I would expect they pay me and work with the site for their payment. Instead they blame me the customer.

Date of experience: September 4, 2019
Tennessee
1 review
0 helpful votes
Follow Phill S.
Unfollow Phill S.
Share Review
Report Review

Tracking can be a hassle.
September 9, 2019

Tracking could be better but support is quick to make amends. Of the cashback portals, I feel befrugal is more reliable.

Date of experience: September 4, 2019
Massachusetts
2 reviews
1 helpful vote
Follow Cheryl M.
Unfollow Cheryl M.
Share Review
Report Review

Who wouldn't?
September 5, 2019

Getting paid to shop?!?!?! I love this, be frugal is my BEST FRIEND! Thank you so very much! It's a pleasure to shop

Date of experience: September 1, 2019
Illinois
3 reviews
6 helpful votes
Follow Eric J.
Unfollow Eric J.
Share Review
Report Review

Do yourself a favor and stay away from Befrugal. It will find excuses for not paying you cashback for large purchases (in my experiences HP and Dell, when a large cashback rate was posted). I did get some cashback for some purchases, but for my recent HP purchases, none of them got honored. I contacted BF, and their response is that according to the vendor, I did not use the BeFrugal links, but I found this hard to believe. I could not help but conclude that Befrugal was looking for excuses for not giving me the money. I should've used other cashback websites but was lured by using BeFrugal because of the large advertised cashback rates. Such a disappointing experience.

Add on 8/29/19: Befrugal has claimed that a credit was provided by the vendor to me via another cashback website. This does not make sense. First, I did not receive any cashback for my HP purchases from any other websites. Second, why would I have used other websites when BF offered 6-8% cashback while others offered 2%? Third, I have used BF for years, so I know how to use it properly. Again, you may get your cashback from BF for some purchases, but by using BF you risk losing others, especially for cashback from large purchases, even if the cashback rate looks tempting. I would NOT take the risk again.

Date of experience: August 27, 2019
Fernanda M. — BeFrugal Rep
over a year old

Hi Eric, I am sorry to hear that you are not satisfied with your BeFrugal experience. I had our support team investigate to determine why Cash Back was not awarded on your orders. The affiliate network has informed us that they tracked your orders but is crediting another site (not BeFrugal) with the sale. This can happen if any of the following is true: clicking on another site's affiliate link after BeFrugal, having a competitor shopping browser extension/software installed or having items in your cart before clicking on the link from BeFrugal. Please see this link for more information on Cash Back and steps to take to ensure proper tracking: https://www.befrugal.com/help/cashback/. If you have any other questions or concerns, please reach out to our support team.

Kentucky
1 review
1 helpful vote
Follow Bob R.
Unfollow Bob R.
Share Review
Report Review

I love this service! I just earned $97.00 in form of an Ebay credit card! I do nothing but simply do the shopping I would have done normally. The discounts are higher here than at other payment sites. Use this service-OR you are mad!

Date of experience: August 25, 2019
New York
1 review
1 helpful vote
Follow Mariam H.
Unfollow Mariam H.
Share Review
Report Review

Great cash back site
August 17, 2019

Takes a little time to become payable but great cashback site... one of the higher rebate values available out there

Date of experience: August 13, 2019
Texas
2 reviews
1 helpful vote
Follow Sandy M.
Unfollow Sandy M.
Share Review
Report Review

Free Money! I
August 17, 2019

I just do my regular buying on line and they pay me to do it! I can also sign into the web site and find really good bargains!

Date of experience: August 13, 2019
New Jersey
1 review
1 helpful vote
Follow Eva E.
Unfollow Eva E.
Share Review
Report Review

A Wonderful Experience
August 15, 2019

This is real. You just sign up, go shop, and see the cash back come in. I love this. Do not hesitate. This works. Thank you.

Date of experience: August 11, 2019
Mississippi
1 review
0 helpful votes
Follow Misti E.
Unfollow Misti E.
Share Review
Report Review

With BeFrugal, there is no playing. I get great cashback for purchases, and payments are fast and easy.

Date of experience: August 10, 2019
New York
1 review
0 helpful votes
Follow Sky M.
Unfollow Sky M.
Share Review
Report Review

Love it!
August 13, 2019

Customer service is great-they really work hard to deal with the merchant for any missing cash back. I don't blame BeFrugal if the merchant deny the transaction as you know some merchants are just not honest (HP.com).

Date of experience: August 9, 2019
California
1 review
1 helpful vote
Follow Ankur J.
Unfollow Ankur J.
Share Review
Report Review

Scam, Worthless
August 3, 2019

Acted in bad faith & violated its own T&Cs by not paying out member's earned cashback for valid purchases.

Date of experience: July 31, 2019
Georgia
1 review
0 helpful votes
Follow Trang E.
Unfollow Trang E.
Share Review
Report Review

Love it
July 25, 2019

I have been received lot of cash back from online shopping. Thank you so much and will recommend to other people!

Date of experience: July 20, 2019
Florida
1 review
0 helpful votes
Follow Maggie W.
Unfollow Maggie W.
Share Review
Report Review

Great cash back!
July 25, 2019

Love Befrugal! I have used a lot in the past and Befrugal seems to give me cashback everytime! I dont know why others have had problems.

Date of experience: July 20, 2019
District of Columbia
1 review
0 helpful votes
Follow Mahmoud A.
Unfollow Mahmoud A.
Share Review
Report Review

This site works, just make sure your ad blocker is disabled so you get the credit, I have lost a few transactions not being recorded because of that, but it is really not their fault!

Date of experience: July 15, 2019