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BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.
The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.
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This app is great! I do all my shopping online... I can't believe I'm getting money back just for shopping! Easy to use too! I've already been paid $200 since November 2018!
Great cashback site! Accurate tracking and speedy payout. You can't go wrong with this site. It is far better than most cashback sites in terms of accuracy.
As the title states, the plug in works very well, you can request payment as soon as it is available (limited # of times/period), all in all an indispensable cash back program
Befrugal is probably the best cash back site I use. They do a great job tracking your orders and making sure you get paid. Thanks.
BeFrugal has numerous retailers they have partnered with & many have instant BeFrugal links, so it automatically comes up when you've "entered" one of those online shops to apply discount. It also applies to a vast array of merchandise. Terrific service!
Got introduced to be frugal by a coworker who knows I'm heavy into online cash back sites. I use Ebates/Rakuten for the longest and she told me about be frugal... I was shocked to see many of the same merchants - but with bigger/better cash-back deals!
The UX leaves a lot to be desired but I understand they spend a lot of their money securing these deals so I'm not even mad at it... lol overall I just got paid $52+ and I'm happy!
Their hotel deals are amazing... up to 35% earned me a lot. Can't wait to use it again.
Made my first purchase with the site link and was supposed to get ~$10 back. The purchase was not automatically processed but after a week I notified them and provided my ticket and receipt of purchase. They quickly credited my account which was great but removed it a day later claiming that the purchase site had no record of the ticket and I must have messed up. First off, i have my receipt and the befrugal ticket generated in their system. Secondly, I have been using ebates since 1999 so I know how this deal works. Instead of siding with the customer (me) and honoring their side of the deal they have instead taken my $10 referral. I would highly suggest just signing up for the bonus then not using this site for purchases for large purchases unless you like to gamble. Their general "you messed up" claim can be used anytime they don't want to pay us. I have a feeling that they pocket the higher bonuses. Again, I provided objective evident of my purchase and their generated ticket. I would expect they pay me and work with the site for their payment. Instead they blame me the customer.
Tracking could be better but support is quick to make amends. Of the cashback portals, I feel befrugal is more reliable.
Getting paid to shop?!?!?! I love this, be frugal is my BEST FRIEND! Thank you so very much! It's a pleasure to shop
Do yourself a favor and stay away from Befrugal. It will find excuses for not paying you cashback for large purchases (in my experiences HP and Dell, when a large cashback rate was posted). I did get some cashback for some purchases, but for my recent HP purchases, none of them got honored. I contacted BF, and their response is that according to the vendor, I did not use the BeFrugal links, but I found this hard to believe. I could not help but conclude that Befrugal was looking for excuses for not giving me the money. I should've used other cashback websites but was lured by using BeFrugal because of the large advertised cashback rates. Such a disappointing experience.
Add on 8/29/19: Befrugal has claimed that a credit was provided by the vendor to me via another cashback website. This does not make sense. First, I did not receive any cashback for my HP purchases from any other websites. Second, why would I have used other websites when BF offered 6-8% cashback while others offered 2%? Third, I have used BF for years, so I know how to use it properly. Again, you may get your cashback from BF for some purchases, but by using BF you risk losing others, especially for cashback from large purchases, even if the cashback rate looks tempting. I would NOT take the risk again.
I love this service! I just earned $97.00 in form of an Ebay credit card! I do nothing but simply do the shopping I would have done normally. The discounts are higher here than at other payment sites. Use this service-OR you are mad!
Takes a little time to become payable but great cashback site... one of the higher rebate values available out there
I just do my regular buying on line and they pay me to do it! I can also sign into the web site and find really good bargains!
This is real. You just sign up, go shop, and see the cash back come in. I love this. Do not hesitate. This works. Thank you.
With BeFrugal, there is no playing. I get great cashback for purchases, and payments are fast and easy.
Customer service is great-they really work hard to deal with the merchant for any missing cash back. I don't blame BeFrugal if the merchant deny the transaction as you know some merchants are just not honest (HP.com).
Acted in bad faith & violated its own T&Cs by not paying out member's earned cashback for valid purchases.
Love Befrugal! I have used a lot in the past and Befrugal seems to give me cashback everytime! I dont know why others have had problems.
This site works, just make sure your ad blocker is disabled so you get the credit, I have lost a few transactions not being recorded because of that, but it is really not their fault!
Answer: I had $38.24 coming back to me that I had to wait forever to get. And never got it. It finally became payable, I went to claim it, and befrugal blocked me from doing so. All the cash back disappeared. After that clicking on payments generated a 404 page. This is ridiculous. Whether it's a problem with their system or some other issue I don't know. But it really feels like they scammed me out of cash back. They won't let me log into my account now. I tried to reset my password and they won't let me do that either. A word from the wiser - Use Rakuten - they are 10 times more trustworthy than this thing. They also pay you regularly. BeFrugal is a Total scam! I read another review on Trustpilot where it says they will deactivate your account if they don't want to pay you. That's exactly what it looks like they did to me. Unbelievable.
Answer: Hi Beverly, We are currently offering a $10 sign-up bonus for new users. To earn a sign-up bonus a user must join BeFrugal.com during the promotional period or via a link or web page on BeFrugal.com where such bonus is being promoted and then earn $25 or more in Cash Back (not including bonuses and earnings from non-purchase activity). Go to www.befrugal.com and click "Join for Free and Get $10" on the top of the page. Thank you!
Answer: Didnt get the $10. Was not sure how to do that. Can i get the $10 now even after registering?
Answer: You can set up a few different ways (Paypal, checking account, etc.)
Answer: Stay away from this site. You will not get your cash back as promised. Most your shopping trips never gets recorded and pathetic service.
Answer: Hi Linda, great question as we know that sometimes these permissions can look scary. The BeFrugal Automatic Coupons & Cash Back Chrome extension will apply coupons and activate Cash Back at the shopping cart of thousands of online stores. This permission just allows us to display a small notifier in your shopping cart that you click to apply the coupons and activate your Cash Back. I hope this answers your question. Happy shopping! - Chris from BeFrugal
Answer: You can check out what percentage of your expenditures you will earn by searching for Travelocity on the BeFrugal website.
Answer: Hi there, in order to earn cash back on your online shopping, you need to first be signed up for BeFrugal, then click the store on our website and shop as normal. We cannot issue retroactive cash back for purchases you made before becoming a BeFrugal member.


Hi Eric, I am sorry to hear that you are not satisfied with your BeFrugal experience. I had our support team investigate to determine why Cash Back was not awarded on your orders. The affiliate network has informed us that they tracked your orders but is crediting another site (not BeFrugal) with the sale. This can happen if any of the following is true: clicking on another site's affiliate link after BeFrugal, having a competitor shopping browser extension/software installed or having items in your cart before clicking on the link from BeFrugal. Please see this link for more information on Cash Back and steps to take to ensure proper tracking: https://www.befrugal.com/help/cashback/. If you have any other questions or concerns, please reach out to our support team.