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BeFrugal

3.9

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.


befrugal.com
Founded in 2009
Boston, MA, United States
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BeFrugal Reviews Summary

The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.

This summary is generated by AI, based on text from customer reviews

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Wisconsin
2 reviews
0 helpful votes
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Been using for years... it's legit. It makes sense to get free cash back for buying things you already buy... why not get an automatic cash back discount. It's free money. Legit service, secure, easy payments. C. A. From Racine, WI :)

Date of experience: April 7, 2020
Pakistan
1 review
0 helpful votes
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I have been using this site for almost 2 years. Ofcourse something is better than nothing but they are very sticky some times.

Date of experience: April 1, 2020
Kentucky
1 review
4 helpful votes
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Worthy Affiliate
April 1, 2020

Just started using this site after many years with other similar sites and this one is certainly a keeper. Their minimum payouts are FAR SUPERIOR to any I have used (FOUR) and it is pretty streamlined and straightforward. So far I recommend after my first payout request. No problems with receiving earnings as I have ordered online through their site. Will update this if anything changes.

Date of experience: March 31, 2020
California
2 reviews
1 helpful vote
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Great site, quick and easy. The monies went straight into my Venmo account!... Grateful!
Stay Safe Everyone and wash your hands!

Date of experience: March 30, 2020
Brandon P.
Texas
1 review
2 helpful votes
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Reversing many cash back too many times when items were purchased through link. They keep saying the site "denied" transaction... yet I supplied the words from the e-mail, supplied the order#, DID NOT cancel the order, and yet I do not get a refund? Never have this issue with Rakuten

Date of experience: March 30, 2020
New York
1 review
3 helpful votes
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Have used multiple cash back sites. BeFrugal used to be my favorite. Guess they thought I was making too much money or something because all of a sudden they stopped paying me my cashback claiming I didn't click through their links correctly. I kept with it a few more times just to make sure it wasn't an user error while using more reputable companies like Ebates or MrRebates. Turns out every one of those shopping trips at Ebates and MrRebates worked perfectly and when I use BeFrugal they kept denying me. Maybe they just wanted to keep all my money... so I stopped with this lousy company and have been happily getting cash back from MrRebates now. BeFrugal is a complete waste of time and their customer service is total trash.

Date of experience: March 28, 2020
Arizona
1 review
0 helpful votes
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Better rebates and cash back than the competitors. The payments received are quickly received. Love this site.

Date of experience: March 24, 2020
Iowa
1 review
0 helpful votes
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Love this site!
March 25, 2020

Was perusing sites where I might have some money to help get me through the COVID-19 social distancing. Wouldn't you know, BeFrugal.com had money I didn't remember I had. Wonderful surprise!

Date of experience: March 24, 2020
Kentucky
1 review
0 helpful votes
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Befrugal is not a terrible site, but I've had better luck with other cashback sites. I do most of my shopping through other sites that seem to track purchases a little more accurately. Sometimes when cashback amounts are in flux, Befrugal has trouble reporting the proper percentage on purchased. This happened to me purchasing from Dell on black friday a couple years ago. As cashback was constantly changing, I grabbed it at a certain high percentage but when it was reported the percentage back didn't equate to my purchase, it was lower. I've also had issues with purchases through Amazon. But like I said, if they have a really high percentage, killing other sites' rates, I will use Befrugal. But if they are only a percentage or 2 better, I'll take the hit and use a more reliable site so I know I'm getting that money back without any hassle.

Date of experience: March 21, 2020
California
1 review
0 helpful votes
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Have been paid nearly $500 over the years now. A few times it didn't track (perhaps my fault?) or i didn't realize there was special terms, but overall good site.

Date of experience: March 19, 2020
Florida
1 review
2 helpful votes
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Absolute lie, they promised a cash back match and they never matched any rate on my suessfully reported ebay transactions, rakuten is at 2% while they are at 1.25%, they promised a 125% match, well now, I know that was a lie, they just lost my business.
There is a guy named Todd on there who will literally play dumb to avoid paying you and will waste your time with copy and paste messages!

Date of experience: March 18, 2020
Saudi Arabia
1 review
0 helpful votes
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Alright
March 14, 2020

BeFrugal is index for buying and index for visiting the buying and similar for account statements and also helpful to increase the electronic buying, for saving and helping for europe.

Date of experience: March 13, 2020
Colorado
1 review
0 helpful votes
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I have beeb a be frugal member for over 10 years. I never shop with out checking Be Frugal first. Rebates post fast and if a rebate if missed the be frugal staff promptly investigates any issues.

Date of experience: March 13, 2020
Wisconsin
1 review
6 helpful votes
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(member since Nov 2019) The trick is to just lower your expectation. As my grandmother used to say, "it beats a sharp stick in the eye" so I'll just be happy that there is anything at all. There is no customer service phone number. They have live chat that is rarely available. I did manage to get it today. Learned my Amazon purchases didn't get tracked because I used the extension popup instead of logging into BeFrugal and then going to Amazon. Turns out the extension doesn't actually work with Amazon so I have about $200 of purchases that aren't eligible for rebates. This can work, but it is A LOT of work to follow which categories from which retailers are eligible. And apparently it changes regularly, so just because a purchase was eligible one day, it may not be the next.

Date of experience: March 12, 2020
Romania
1 review
0 helpful votes
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No cash back at all
April 10, 2020

This is a scam. I have made different purchases on Amazon but i recieved no cash back at all. Be Frugal is making money over users clicks on sites.

Date of experience: March 10, 2020
Texas
1 review
0 helpful votes
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Convenient!
March 11, 2020

Easy to use and a good way to save. Easy redemption. Convenient. Extension works well. Certainly recommend.

Date of experience: March 10, 2020
Michigan
1 review
0 helpful votes
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It is the best and fastest way to save money. Do not hesitate to use it on every purchase! It is as simple as one click and you're not going to be disappointed.

Date of experience: March 9, 2020
Texas
1 review
0 helpful votes
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Pays out just like it promises to. Couldn't be happier. Just made the same purchases I would have made anyway.

Date of experience: March 7, 2020
New Jersey
1 review
0 helpful votes
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Nice and simple
April 5, 2020

It is always nice and simple, but there are still many items are not cover the reward such as on ebay. There many items are not rewards.

Date of experience: March 5, 2020
California
1 review
0 helpful votes
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I LOVE BeFrugal! I used to be a part of rakutan but once i found these guys, i deleted my account. They'd never pay on things they were supposed to & gave me grief always. BE FRUGAL IS SO MUCH MUCH BETTER! I have NEVER had a complaint about them. People that complain obviously don't get the whole gist of cashback sites. Ignore them. THIS IS A DEFINITE 200 STAR RATING!

Date of experience: March 4, 2020