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BeFrugal

3.9

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.


befrugal.com
Founded in 2009
Boston, MA, United States
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BeFrugal Reviews Summary

The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.

This summary is generated by AI, based on text from customer reviews

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Florida
1 review
0 helpful votes
Follow Regina C.
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I have tried other sites but if this works as it should and not as others say it does. This is
A great deal.

Date of experience: August 5, 2020
Illinois
1 review
0 helpful votes
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Very dishonest! They remove/steal cashback already earned! Many warnings by others! Use the other reputable cashback sites like rakuten, topcashback and honey!

Date of experience: July 30, 2020
Florida
3 reviews
11 helpful votes
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Can't Beat It!
July 30, 2020

They pay you when you need to shop. Sounds like a great deal to me. I've already made close to $500 back for what I normally buy, with or without this program.

Date of experience: July 29, 2020
RU
1 review
0 helpful votes
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Scammers!
August 26, 2020

Scammers! Zero rating, registered on June 18 and made a purchase through them, accrued $ 10 for registration and plus $ 13 from a purchase through them. After the request for withdrawal of money on July 26, the account was deactivated. There is only one answer to requests for what reasons - your account has been deactivated for violating the rules, it is not clear which ones! Is the desire to take your money a violation of the rules? Judging by the reviews, I'm not the only one like that, instead of being paid, I received an account decavation. Scammers!

Date of experience: July 27, 2020
New York
8 reviews
20 helpful votes
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Love it
July 24, 2020

The site is very easy to use. Easy process. Easy cash out. It has better cashback value than many other similar sites. Absolutely love it.

Date of experience: July 22, 2020
New York
1 review
1 helpful vote
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Scam
July 15, 2020

befrugal.com is a scam they wont pay you if you have a large cash back amount. They owe me a few thousand dollars. They just closed my account without any explanation. And they are denying to pay me

Date of experience: July 14, 2020
Fernanda M. — BeFrugal Rep
over a year old

Hi Mordechai, the orders you were seeking to earn Cash Back for were cancelled at the retailer. Attempting to get paid Cash Back for cancelled orders is a violation of BeFrugal terms. A large number of violations in your case is why your account was closed.

Philippines
1 review
3 helpful votes
Follow Erica C.
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Befrugal seemed easy to use and been using it over a year or so. Until I realized all my cashbacks arent being credited and you always need to review it and submit a "missing" cash back inquiry. It's a hassle but I didnt mind it. Then came to a point this year when almost all of my cashbacks arent showing so I submit each one. It's July and some of my inquiries from April are still "pending retailer review" after submitting all that they need to confirm the order. I mean, c'mon, if you dont check your cash back and failed to file it withing 60 days of purchase, then it is null and void already, but if a retailer failed to pay you even past 60 days- it's okay? I've submitted numerous follow ups but to no avail. At this point I regret using this app, there's so much cash back apps out there.

Date of experience: July 14, 2020
Fernanda M. — BeFrugal Rep
over a year old

Hi Erica, Thanks for your patience on this issue. Due to COVID19, we are experiencing longer than usual response time for Cash Back inquiries from certain retailers. We are still waiting to hear back from the retailer on your outstanding inquiries. As soon as we can confirm your purchases with them, you will be credited with your Cash Back. If you have any questions in the meantime, please reach out to to our support team here: https://www.befrugal.com/contactus/. Again, I apologize for the delay.

Wisconsin
1 review
0 helpful votes
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This site is so easy to get around. I love the cash back option. Hoping it works after reading a few reviews here

Date of experience: July 14, 2020
Massachusetts
1 review
3 helpful votes
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They a BIG JOCK!
July 15, 2020

Sign up with them made purchases an newer receive a dime on on my purchases. File clime bu now they ask for all kind of proof it take more time than it worse. Stay the hell away!

Date of experience: July 14, 2020
Texas
1 review
0 helpful votes
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Total SCAM
July 15, 2020

I had $38.24 coming back to me that I had to wait forever to get. And never got it. It finally became payable, I went to claim it, and befrugal blocked me from doing so. All the cash back disappeared. After that clicking on payments generated a 404 page. This is ridiculous. Whether it's a problem with their system or some other issue I don't know. But it really feels like they scammed me out of cash back. They won't let me log into my account now. I tried to reset my password and they won't let me do that either. A word from the wiser - Use Rakuten - they are 10 times more trustworthy than this thing. They also pay you regularly. BeFrugal is a Total scam!

I read another review on Trustpilot where it says they will deactivate your account if they don't want to pay you. That's exactly what it looks like they did to me. Unbelievable.

Date of experience: July 12, 2020
Colorado
1 review
0 helpful votes
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So far so great!
July 11, 2020

Customer service is on it... I just asked for my first payout... Time will tell... I did try other cashback sites that were terrible to deal with.

Date of experience: July 10, 2020
California
1 review
0 helpful votes
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Cashback savings
July 10, 2020

Great cashback site that really helps out maximizing discounts when shopping online. Also easy to use when requesting payments as would highly recommend.

Date of experience: July 9, 2020
Washington
1 review
0 helpful votes
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They have higher % than most apps out there, payouts are slower but they come, sometimes it misses, but i always recommend to reach out to them. Givingasssiant has lower % payouts, Topcashback is one my fav also

Date of experience: July 7, 2020
Illinois
1 review
0 helpful votes
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I have saved tons with you guys. Very helpful and awesome customer service! I wasn't getting the cash back and the reps you guys have gave me a ton of time and were very helpful in getting me more cashback.

Date of experience: June 30, 2020
California
1 review
0 helpful votes
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I like Befrugal, the rebate is great, the cash back so easy and good service for my inquiry, it's my favorite.

Date of experience: June 29, 2020
California
1 review
0 helpful votes
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I LOVE BeFrugal.
June 27, 2020

Better $ than Rakuten. Just requested my $90.40 check and will treat myself when the country opens up again.

Date of experience: June 26, 2020
Georgia
1 review
0 helpful votes
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BeFrugal is a very easy and convenient cash back site for your online purchases. The customer service team will work with you if there's any missed online transaction that doesn't appear on your account. Store online % cash back increases whenever there's a big holiday coming up so the trick is to make use of those high cash back rates for your online purchases.

Date of experience: June 26, 2020
Mississippi
1 review
0 helpful votes
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Good site
June 26, 2020

To be trusted just didn't have a lot of opportunities to use. I had this account a long time and had no trouble using the site and refund was sent at no hassle for me.

Date of experience: June 26, 2020
Florida
1 review
1 helpful vote
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I have enjoyed BeFrugal. Make sure to be patient when you are looking for your money in your account. It takes a little while to get it, but I got all of the money from every vendor like they said I would. Also, don't use be frugal from your phone. I know it takes a little extra time to go to your computer, but use your computer when trying to link Be Frugal to your purchase. Definitely worth it!

Date of experience: June 23, 2020
Florida
1 review
0 helpful votes
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Nice site
June 19, 2020

Easy to get cash back rewards. Lots of web sites to use. Happy with the returns. Like the Be Frugal web site.

Date of experience: June 18, 2020