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Beds.co.uk Reviews Summary
Beds.co.uk has a rating of 3 stars from 830 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beds.co.uk most frequently mention phone call, trading standards and poor quality. Beds.co.uk ranks 3rd among Beds sites.
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Sarah C was brilliant, extremely patient and helpful. With her support I was able to choose the exact bed I wanted.
After a few complications we would especially like to thank Royce for the expert 5* input he satisfactorally gave us and we are looking forward to our new mattress on Monday, we are very humbled to you. Thank you.
We would also like to thank Zak who initially took the order, we found him very professional and helpful.
From Nick and Julie B.
Not much to say other than no complaints. Quick to answer the phone and dealt with my questions immediately. Special thanks to Zak
Zac was very helpful in arranging next day delivery for me, happy customer I would highly recommend their services - Joe Grainey
I bought this bed just after my husband had died the bed frame not too bad but I would say be careful of the mattress I bought mine Jan 2019 I have stayed at my daughters for about 3 months and I was told by a friend to put a duvet on top of the mattress and it will help as I have bad arthritis but I am getting up now in the morning than when I go to bed and it's because I can feel and see every spring in it, it is the most uncomfortable mattress I have ever had you can feel each spring.
Great customer service, price and quality. Fast and reliable delivery with option to choose a delivery day. Thank you
Amazing service. Highest quality beds. Really happy with my purchase. Highly recommended. Andy Norris
Sales Agent professional and extremely helpful. Resolved my problem really quickly. Would definitely recommend.
Highly recommend. Purchased two beds in last year. Sales team fantastic especially Sarah. Brilliant delivery on time and friendly.
Quick, great service and cheap prices. The sales team were able to amend my delivery schedule quickly and efficiently, to ensure I received my order when I needed it.
I had very good customer service from Zak when ordering my bed. The prices seem very competitive, so hoping the product matches their customer service when it arrives.
I debt with with Zak for my Beds.co.uk order, he was very helpful in ensuring I made the right choice of mattress with my base. I was also quoted to delivery dates both within a week, so I can not fault this service at all. Price also seems vary fair. Five star.
Can't fault the team. Efficient order placement and very good prices for furniture. Would highly recommend!
Received quick and efficient call support from the team. I spoke to Zak from the support team and he was very helpful.
Many thanks to the Team at Beds, Moh and Maz. They both were very helpful and went above and beyond to find the right solution for myself.
Thank you.
I talked with Sarah and she was really nice and helpful with also my urgency to have the bed on Saturday
Excellent Client support.
Jak is very supportive & helpful. It was pleasure dealing. Thank you so much for all support. Sahid.
Am happy with this service today maz as help today to booked early delivery today thanks am really happy with the service
Maz was very helpful in helping me to choose a bed and arranging quick delivery
He checked stock while I was talking to him so that I could get a speedy delivery
From the business
We are specialists in beds, mattresses and rattan garden furniture.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members