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Sarah was soo helpful through out the purchased I very greatful. I will like to give her 5 stars for all her support
I can personally recommend Beds.co.uk Their range of beds is extensive and they offer excellent value for money. Sarah has excellent customer service skills. She handled my enquiry in a patient and professional manner and went out of her way to fulfil my requests. Thank you so much!
The woman i spoke with on the phone was very helpful when i had an enquiry about delivery of my bed, she solved my enquiry immediately and I am a very happy customer, will shop here again
I had a great conversation with Sarah when I had a problem with my delivery. She was very polite and she solved my problem immediately.
Excellent service and bed is ideal for what we need and when on the phone to Sarah she helped with every aspect. Will purchase again.
Had an issue with my bed - one of the parts was damaged after 2 weeks of use. Spoke with Sarah C in customer support and she immediately sent out a replacement - along with spare parts in case any others become damaged. Very happy with the bed and the customer support received. Would highly recommend.
Excellent customer service by Sarah C in regards to delivery and the website is easy to use and the beds were an amazing price. Will recommend in future
I had to phone and cancel an order, not their fault mine. Spoke to a guy called Maz in customer service. Within 10 min everything was sorted, so quick and efficient. If only all customer services where as good. Thanks Maz you did a very good job today
I called up to ask a few questions about the bed I was interested in, as the price was excellent, but personally I prefer talking to someone when purchasing, especially larger items. I find it just makes things easier.
The lady I spoke to, Sarah C (Support Team) was extremely helpful and friendly. In fact without her input I probably wouldn't have bought the bed I did today. She took the time to explain the details, offered to check stock etc. asked if I wanted to do the sale over the phone, and was really patient with me while I sorted out my banking details.
Nice one Sarah really appreciate the help! If anyone I know is looking to buy a bed in future i'll send them your way.
Kind regards, Luke (A fellow aol user) x
Excellent service and advice from Sarah would highly recommend the King Size mattress we purchased 2,000 pocket spring £279.000 good price and a good night sleep on this mattress. Delivery very speedy and handled with good care and expertise.
I would like to mention that if you have a flat please ask them on delivery policy. It was our first time ordering a bed from there. It was delivered outside our buildings and we were told to get the bed of the van with the matress because he will no deliver it further. When we asked why he replied in anger that he "works alone" and can not do it by himself. When we said that he needs to deliver the matress atleast to communal area, he chucked the matress and the bed outside our block and left while swearing and calling us names. I got in contact with company and they did not do anything about it, worst thing is was that they promised that the manager will call back. Some of our neighbours has helped to deliver it into our apartment but then we found out that the matress was too small. When we asked to get new matress they have stated that new one will be sent out however nothing arrived. I called back again and they completely forgot. When the matress arrived they placed it in communal area that time however told me that I need to bring the original matress down and did not even help me. I notified them that I had surgery after hernia and they completely did not care. Managed to swap it over with help of neighbours. This was the worst experience I have ever had with the company and I will never purchase anything from there again.
Sarah identified my needs, I placed an order, agreed delivery date and payment all under 5 mins. Very effcient
Sarah helped us out choose the perfect bed so happy with how she helped out and would recommend her to others looking for a bed.
Thank you so much Sarah for all your help. What wonderful customer service. Can not wait to receive the bed.
I would like to thank moh, not only did he help me choose the right bed,& mattress,& at the right price he also arranged my delivery on the day that suited me so I would highly recommend beds.co.uk give them a call easy to deal with big thank you
Bought a bed as advertised on the web site, on the strength of the good quality mattress advertised and pictured. Totally different mattress sent and beds.co.uk refusing to budge saying its the right one, even after I sent them pics, PAY CLOSE ATTENTION TO THE " FABRIC SHADE AND PATTERN MAY VARY" Conned.
Worse quality mattress I have ever seen. Now looking more money from me to upgrade the to a half decent one. Joke. AVOID like the plague, Pity I couldn't give 0 star rating. Beware what you see is not what you get..
(MOH) Lovely and easy to talk to resolved in 5 minutes ordered a bed over 2 years ago and wooden slate broke and they sent one out free of charge.
I spoke to Zak on the phone as I also needed to order some replacement slats. He answered my queries, placed my order and scheduled the delivery for me all with no fuss, thank you very much Zak! This is the 4th time we've ordered a bed from beds.co.uk and they are all great quality at a price that's a third of what you'd normally pay elsewhere!
Excellent service, spoke to zach on the phone and sorted my order out with quick delivery,
Cheers mate
I've just placed my order Zak was amazing, handling and processing my order and putting my mind to rest about the delivery. Thanks Zak
