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Beds.co.uk has a rating of 3 stars from 830 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beds.co.uk most frequently mention phone call, trading standards and poor quality. Beds.co.uk ranks 3rd among Beds sites.
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The bed s so well made and I'm very happy with it and the service bought Monday delivery Wednesday, the bed is comfortable and stylish, would recommend to other people
Really great company, quick and efficient service and even put us in touch with the courier to organise a delivery date that suited us. The bed itself is great quality and meets our needs perfectly. Excellent price too! Thanks:-)
Very pleased with the beds. They arrived within two days. The mattress is also very good. Even though I ordered them on Tuesday, I got a delivery date for that Thursday and the delivery company called me and made arrangement before delivery.
Purchased a bed/mattress via E Bay and the service from the minute I placed the order was first class-very swift delivery on time, well packaged, no damage of missing parts and not too dissimilar to one I bought at Harvey's last year for my Son at twice the price! I would recommend them and use them again
ORDERD A STORAGE BED OTTOMAN ON EBAY RECIVED VARIOUS EMAILS AND TELEPHONE CALL TO ARANGE DELIVERY WAS DELIVERD WITH IN THE TIME SCALE WE ARANGED AND BUILT UP ON THAT NIGHT THE BED WAS DELIVERD WELL WORTH THE MONEY WITH THE MEMORY FOAM MATERESS WILL BYE FROM THEM AGAIN THANK YOU
I was amused to se leather bed at such rate so tried once and realised its a great product, easy to assemble and my bedroom view is completely changed.
Brought a leather bed with drawers, easy to assemble, sturdy and top quality. Wouldn't hesitate to recommend product or company to anyone. Delivered on time, all parts present and nothing damaged. Top quality at budget prices can't fault anything!
Beds.co.uk provided a great service, great product and were able to work around our delivery schedule as I purchased the bed for a new home. They were responsive, helpful, the bed is of great quality - I absolutely love it!
I would not recommend this company beds co. Uk they are rude and couldn't careless about disabilities of customer the van driver Eastern European and just dumped my bed on wet grass outside my flat and I had to ask 2 neighbours to bring the bed into my property the driver was lucky I did not knock him round my garden shouting abusive language at me and my wife and local residents hearing all this total discrase if a director does not ring me I will take it further
We are very pleased with the bed and its look and mattress is very comfortable love the look my son loves it
Ordered the bed through ebay the service was 1st class and the bed was delivered on time it was easy to assemble and so comfortable i would recomend 100%
This was such an easy and pleasant company to deal with. Despite me ordering my new bed late on Saturday night, By Sunday midday i'd had my delivery appointment arranged for the next Tuesday. As promised, the delivery driver came within the time specified & he was extremely helpful in helping me bring my parcels in.
The bed i ordered was packed securely & all of the parts listed were present. Considering the price i paid for this bed, i was shocked just how good quality it was. Putting it all together was fairly simple & the instructions that came with it were very easy to follow.
I will MOST DEFINITELY be using Beds.co.uk again.
Just had delivery of my new single bed. Not the mattress that I ordered and one of the drawers fell to bits. My 91 year old father is having try and mend it for me. Was told two men would deliver the bed but only was one man to be in the bed.
I wouldn't rate this shop its rubbish.
Ordered a garden cube via IJinteriors, prompt and efficient service, reasonably priced, very pleased with the product
Bought a double bed via ebay shop, top quality bed and next day delivery - Best beds in the UK without doubt!
Excellent Super King Size Bed & Memory Foam Mattres! Excellent Delivery Time! Very Impressed with everything! Highly Recommended
I purchased a small king size divan this week. The build quality is appalling, very poor quality wooden frame that looks like it could be made from a wooden pallet. The headboard is a mass of raggedy bunched fabric with staples everywhere, There were no holes for the headboard bolts, I had to puncture the fabric to get the bolts in (only to find a bolt was missing). A castor was missing and any attempt to phone Beds.co.uk ends after half an hour of being put on hold.
Hi there Tim, please e-mail me at [email protected].
Kind Regards
Julie
Worst online purchase I ever experienced
Delivery:
I received my matteress after a bit more than 2 weeks after the purchase when it was explicitly mentioned "Next Day Delivery"...
I had to call 7 times to know where was my mattress.
Customer service:
The average time to have someone on the line is between 15 to 30 min on the phone.
Quality:
Really bad quality matteress. Forget the continuous "discount", "foam" bla bla
I highly regret my purshase and I really hope any new customer that will read this will never buy a matteress on this website
Ordered 4 Rattan Chairs delivery was prompt and easy and they kept me informed of the progress. Was so pleased with the product I ordered 4 more and a table!
Answer: Hello, Thank you for your enquiry. I can assure you that the items we sell are very good quality and we do sell over 1,000 items per day to people all over the U. K. We have recently been struggling with our review sites due the fact that we have not spent much time collecting positive reviews from happy customer, and it tends to be the unhappy customer who leave reviews. We do our best to resolve any problems presented to us by customers, and have spent a lot of time and investment on our staffing and products. Our customer service team are there for the customers from beginning to end and continue to support customer up to twelve months after purchase. If you have any further questions please feel free to contact us on 0121 526 7305 Mon-Fri 9am-5pm or send us another message. Kind regards, Terri
Answer: You should be suspicious
Answer: Hello Carol W. Sorry for the late response. I can confirm the reviews we receive or service reviews and are not product reviews. We do offer a returns policy as advised in our Terms and Conditions, which allow customers to view the items before returning, but there are some provisions put in place.
Answer: Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.
Answer: Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.
We are specialists in beds, mattresses and rattan garden furniture.


Hi there Denise I have sent you a direct message to help resolve your issue
Kind Regards
Terri.