Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Beds.co.uk has a rating of 3 stars from 830 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beds.co.uk most frequently mention phone call, trading standards and poor quality. Beds.co.uk ranks 3rd among Beds sites.
We monitor reviews for authenticity
Excellent value the cheapest i could find online, good quality bed and mattress, very prompt delivery arrived the following day, excellent customer service they even called me to make sure the order was in good order.
Overall the bed is really comfy however, it didnt look like the picture online for example in the picture it looked white but when it arrived it was an off yellow colour.
I was very impressed to be frank. Value for money. Hassle free service. I would surely recommend Beds.co.uk for others.
Great bed and service. Fab.
Xxxxxx thanks...
Easy to put up. Quality bed #great
Xxxxxxxxxxxx xxxxxxx xxxxxxxxxxxxx
Very happy with this purchase - fast delivery, the bed was easy to assemble and it is robust enough. It also looks nice. Mattress is very comfortable.
I do not give 5 stars as I ordered the bed in brown and it was delivered in black
I bought 3 beds from them in October. A double and 2 singles.
Double bed story first.
The double bed base was damaged and i reported it straight away. It is now December and i still haven't got a replacement. Last week ( 14th December they sent a base which was a different one from what i ordered) and they had to collect the damaged base. They left the damaged base and removed the 2 single beds (one which was made up) from a different bedroom and left the damaged base.
Single beds now.
I ordered upgraded mattresses and received one of what i ordered and another completely different and the incorrect size. I never noticed this until i started building them up which was 2-3 weeks after i received delivery of them ( i was on holiday) i have been trying to have it replaced and today 18th December Boyce with no second name as i did ask and he refused to give me his full name after i asked for a manager and he told me that he was the manager, well Boyce kindly told me that as i didn't report it within 14 days he cannot exchange it for the original one i paid extra for and i would have to buy another.
Completely unprofessional in every way you could imagine. Stay well clear of this company. And for the record, i never complain and this is my first review written
A very efficient service backed up by a prompt delivery. The bed was exactly as ordered, easy to assemble AND very comfy. Would highly recommend!
Great service, competent delivery workers and great quality for the price, was a little afraid of buy a bed from internet but I couldnt be more satisfied, the memory foam is really soft and give a great sleep time
Delivered on time and great bed with good underneath storage. Teenage Son delighted with bed and he is not easily pleased.
Our mattress arrived with a burn hole in it. We have also had to purchase a topper due to the mattress being extremely uncomfortable. The quality of the foam is poor and you can still feel the springs through it. We will be purchasing a new mattress elsewhere asap.
A very good solid bed. Delivery was excellent and matress very comfy. Would defiantly recommend the seller and bed... great value for money
Very prompt service and economic purchase although price does reflect quality. Good customer service.
Easy to use site, quickly delivered and the bed was a as expected. It was a little small but I feel it reflects the price I paid
Very pleased with the velvet bed with mattress as described but better.
I would certainly recommend this product without any hesitation.
Delivery and service second to none.
Fantastic amazing solid bed. Very happy, quick delivery excellent build qualit6 very stylish and comfortable bed
Quite happy with my purchase. Delivery was as promised. Mattress perhaps not as firm as I wanted, advertised as firm but felt quite soft if you sit at the edges but comfortable when you lie on it and super thick! Bought the 2000 sprung pocket mattress.
Great matress and bed frame was good too. However I ordered a headboard and there was nothing to attach it on the bed. Everything else was good.
Great product great price so comfortable and very quick deliver would recommend this product to anyone looking to buy a new bed
Answer: Hello, Thank you for your enquiry. I can assure you that the items we sell are very good quality and we do sell over 1,000 items per day to people all over the U. K. We have recently been struggling with our review sites due the fact that we have not spent much time collecting positive reviews from happy customer, and it tends to be the unhappy customer who leave reviews. We do our best to resolve any problems presented to us by customers, and have spent a lot of time and investment on our staffing and products. Our customer service team are there for the customers from beginning to end and continue to support customer up to twelve months after purchase. If you have any further questions please feel free to contact us on 0121 526 7305 Mon-Fri 9am-5pm or send us another message. Kind regards, Terri
Answer: You should be suspicious
Answer: Hello Carol W. Sorry for the late response. I can confirm the reviews we receive or service reviews and are not product reviews. We do offer a returns policy as advised in our Terms and Conditions, which allow customers to view the items before returning, but there are some provisions put in place.
Answer: Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.
Answer: Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.
We are specialists in beds, mattresses and rattan garden furniture.

