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Bed Bath & Beyond

2.2

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Bed Bath & Beyond Reviews Summary

Bed Bath & Beyond has a rating of 2.2 stars from 661 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bed Bath & Beyond most frequently mention customer service, credit card and next day. Bed Bath & Beyond ranks 7th among Bedding sites.

service
136
value
126
shipping
117
returns
107
quality
106

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Mexico
40 reviews
74 helpful votes
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A bit on the high side
October 13, 2015

Again, I can find the same quality and better prices online.

Date of experience: October 13, 2015
Virginia
6 reviews
17 helpful votes
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Great return policy and in store assistance... Only negative is so much stuff in the stores it is hard to maneuver your cart.

Date of experience: October 6, 2015
Louisiana
20 reviews
5 helpful votes
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Towels
October 5, 2015

Bought some towels recently for my new apt, everything is ok.

Date of experience: October 5, 2015
Tennessee
10 reviews
19 helpful votes
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Love it!
October 6, 2015

I'm actually going there in search of a new shower curtain liner and pillow soon lol

Date of experience: October 4, 2015
Colorado
5 reviews
2 helpful votes
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Excellent.
October 2, 2015

I found that the level of customer service was excellent.

Date of experience: October 1, 2015
Canada
8 reviews
20 helpful votes
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I have shopped online at the Canadian online site and have been very happy with the quality of the products and their service. I once wanted to return a stoneware set because the real colour had not matched the screen colour when viewing online. They reimbursed me with no problem. It is such a pleasure to deal with a good company.

Date of experience: October 1, 2015
Vermont
5 reviews
2 helpful votes
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Great selection
October 1, 2015

They have a great selection of so many household products. Towels are wonderful, rugs, accessories, drapes. I save my coupons because they are a great go to place. The do have an excellent return policy and stand behind their products.

Date of experience: October 1, 2015
Virginia
2 reviews
0 helpful votes
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I could live here
September 26, 2015

Solid array of everything you need and their return policy is great!

Date of experience: September 25, 2015
New York
26 reviews
17 helpful votes
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A bit expensive
September 23, 2015

I like the stuff in this store but I find them to be a bit too expensive.

Date of experience: September 23, 2015
New Jersey
33 reviews
48 helpful votes
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Excellent store to shop at
September 23, 2015

Love the customer service in store, but the store online is great with clear pictures and it makes you want to visit the actual store. It's really great and love the user experience.

Date of experience: September 21, 2015
Texas
20 reviews
16 helpful votes
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Good prices...
September 21, 2015

They have good prices and products that Walmart and Target don't even carry. Really nice kitchen ware but you had better like cooking because those price are a little high.

Date of experience: September 21, 2015
Kentucky
21 reviews
14 helpful votes
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I have shopped here before!
September 12, 2015

They have all sorts of fragrances lotions, soaps, etc. Their fragrances consist of natural fruits and things like that. Things like pear fragrance, or kiwi fragrance, Gardenia, honeysuckle, or strawberries, or Coconut. Delightful fragrances to delight the soul! I know! I used to wander around sniffing at all their fragrances, sampling some, as you will find that they offer sample bottles, buying them if I liked what I smelled. One of my most favorite was and still is a watermelon summery fragrance that I love! They have all sorts of things you can keep in your bathroom and in the kitchen by the sink if you need to wash your hands! Look at their sight if you'd like and go to their store in person if you can and check out all their collections. You just might fall in love with their store and their pricings!

1 happy customer

Date of experience: September 12, 2015
Illinois
7 reviews
0 helpful votes
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Me and my husband even registered for our wedding. And it was great:-) love the place

Date of experience: August 27, 2015
Texas
12 reviews
1 helpful vote
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Found it
August 18, 2015

Was looking for a 1 (one) cup coffee maker and low and behold found one at BB&B and it was reasonably priced. It is functional and PRACTICAL for my needs.

Date of experience: August 18, 2015
Tennessee
13 reviews
18 helpful votes
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Unreal
August 11, 2015

Lines too long, Cashiers rude and slow. Messy store. Went back as advised by friend after I found out that they will take almost ANYTHING back weather you bought it there or not. My friend got a blender and hand mixer at a garage sale for less than $10 that did not work. She took them back to BBB without a receipt and they gave her an in store credit for a better one. I don't know how these people stay in business.

Date of experience: August 10, 2015
Virginia
24 reviews
28 helpful votes
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Products are good.
August 8, 2015

All products are nice and easy to return in store.

Date of experience: August 8, 2015
New Jersey
41 reviews
115 helpful votes
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TOO EXPENSIVE
August 7, 2015

Wit till you and i get those coupons in the mail. We buy our coffee k-cups here only when we coupons... the other merchandise was too expensive!. I purchased laundry racks from walmart because this store had the same. Once i purchased a rack that broke and the CEO of the company at the store refused to even give me any credit or satisfaction in the matter!. LIKE I STATED--we only buy our k-cups here...

Date of experience: August 6, 2015
California
25 reviews
54 helpful votes
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I am always impressed with the quality they sell and the fact everything is returnable.
Their coupons are generous as well. Staff pretty helpful unless you go at peak traffic times.

Date of experience: August 6, 2015
Australia
3 reviews
10 helpful votes
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Trendy and Classy
August 6, 2015

They just made my home very classy. Everyone in love my classy interior provides by bed bath and beyond. But prices are very huge. They should provide items on reasonable cost so everyone can enjoy these classy item for their homes.

Date of experience: August 6, 2015
North Carolina
11 reviews
1 helpful vote
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I love to hang out in Bed Bath and Beyond stores just to admire all the new gadgets and products for a home. Wish I could do more business there; but one a tight budget... have purchased some things there and was always satisfied!

Date of experience: August 4, 2015