Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Bed Bath & Beyond

Bed Bath & Beyond

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Bed Bath & Beyond?
grey stargrey stargrey stargrey stargrey star

Bed Bath & Beyond Reviews Summary

Bed Bath & Beyond has a rating of 2.2 stars from 661 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bed Bath & Beyond most frequently mention customer service, credit card and next day. Bed Bath & Beyond ranks 7th among Bedding sites.

service
136
value
126
shipping
117
returns
107
quality
106

We monitor reviews for authenticity

Virginia
10 reviews
12 helpful votes
Follow Peter W.
Unfollow Peter W.
Share Review
Report Review

Smells Fantastic
December 18, 2015

That is really all I have to say, the place smells like heaven on earth.

Date of experience: December 17, 2015
Virginia
6 reviews
11 helpful votes
Follow Bill C.
Unfollow Bill C.
Share Review
Report Review

Smells Good
December 18, 2015

The main reason why I am ok with the GF bringing me here, is because it smells good and the towels are soft. Plus... there is usually good eye candy around.

Date of experience: December 17, 2015
Florida
2 reviews
15 helpful votes
Follow Brian S.
Unfollow Brian S.
Share Review
Report Review

I was at the Apopka FL location and was promised an employee discount from one of the people if I wrote up a good comment about them on their customer survey. I did and then was promised he would give me a discount. Guess what he lied! Never shopping there again.

Date of experience: December 15, 2015
Ohio
5 reviews
1 helpful vote
Follow Ronald G.
Unfollow Ronald G.
Share Review
Report Review

Set up makes it easy to navigate which makes it quick and easy

Date of experience: December 11, 2015
Colorado
6 reviews
4 helpful votes
Follow Terry L.
Unfollow Terry L.
Share Review
Report Review

I have asked multiple times for the buyers to bring back these awesome candles. They were pricey, but a very good candle. Far exceeding anything they sell now. The response I keep getting is we don't carry them any longer.

Date of experience: December 7, 2015
California
7 reviews
2 helpful votes
Follow K M.
Unfollow K M.
Share Review
Report Review

Could live here
December 4, 2015

This place it great. I'm always finding something there to get all excited about, Kitchen gadgets I never new even existed. The old pop corn makers and hot dog roller machine. They always have tons of stuff to look at or buy. It's not just beds and bath.
I like the beyond stuff. I did get a really nice down pillow there.
Love it, no complaints

Date of experience: December 2, 2015
Virginia
23 reviews
70 helpful votes
Follow Debbie F.
Unfollow Debbie F.
Share Review
Report Review

Use
December 1, 2015

Used their website for a gift. Wasn't bad. Was confusing to register for the gift card for the couple.

Date of experience: November 30, 2015
Illinois
13 reviews
20 helpful votes
Follow Tamara H.
Unfollow Tamara H.
Share Review
Report Review

Great Candles
November 29, 2015

I love the clearance sales in the store for candles and body washes and body sprays. It is the best time of the year to buy anything with them because its 50% off and you can get more products for your money. Now that it is Christmas, I will wait for th clearance sales to get all of my scents for the season and body lotions for 4.00 a bottle instead of 8.00 because its a better deal.

Date of experience: November 27, 2015
Georgia
19 reviews
43 helpful votes
Follow Debbie I.
Unfollow Debbie I.
Share Review
Report Review

Every department is fun to shop in. Great merchandise for every room in the house. The store coupons never expire making shopping so much easier. Buy more.! Love the everyday merchandise and the holiday merchandise always great.

Date of experience: November 27, 2015
California
6 reviews
3 helpful votes
Follow James F.
Unfollow James F.
Share Review
Report Review

Some of the products they sell don't work very well.

Date of experience: November 27, 2015
Illinois
5 reviews
8 helpful votes
Follow Jermy M.
Unfollow Jermy M.
Share Review
Report Review

Favorite!
November 22, 2015

This is by far my favorite place to shop. Anytime I see a review site for BB&B I absolutely have to recommend it!

Date of experience: November 22, 2015
Washington
3 reviews
0 helpful votes
Follow Glorya H.
Unfollow Glorya H.
Share Review
Report Review

The company is great.
November 20, 2015

Products, customer service and return policy are great! Uno A

Date of experience: November 19, 2015
Arizona
5 reviews
3 helpful votes
Follow Mike M.
Unfollow Mike M.
Share Review
Report Review

Sweet
November 20, 2015

I found the best looking mug for my steelers last week here. They also got me with a gimmick, got a coin jar with an electronic lid that keeps a tally as you drop in stuff. How awesome is that!?!? I was sold and will keep coming back lol

Date of experience: November 18, 2015
Tennessee
35 reviews
51 helpful votes
Follow Elizabeth G.
Unfollow Elizabeth G.
Share Review
Report Review

Delicious scents!
November 17, 2015

I love the delicacy of skin and fragrant smells of the body wash and lotion!

Date of experience: November 16, 2015
New York
8 reviews
6 helpful votes
Follow gail a.
Unfollow gail a.
Share Review
Report Review

Bath stuff
November 17, 2015

I shop for myself here and I get very good deals very good service.

Date of experience: November 16, 2015
Australia
14 reviews
9 helpful votes
Follow Wilhelmina E.
Unfollow Wilhelmina E.
Share Review
Report Review

Good
November 10, 2015

Great products with great prices and great customer care.

Date of experience: November 8, 2015
Washington
5 reviews
1 helpful vote
Follow Sarah W.
Unfollow Sarah W.
Share Review
Report Review

Pretty neat store.
November 8, 2015

Always has that little thing that I can never find anywhere else, and they always have everything that no else does. Amazing.

Date of experience: November 7, 2015
Maryland
21 reviews
2 helpful votes
Follow Melissa S.
Unfollow Melissa S.
Share Review
Report Review

Nice things
November 4, 2015

Lots of gizmos and gadgets. Lots of styles to choose from

Date of experience: November 4, 2015
California
9 reviews
6 helpful votes
Follow Louisse M.
Unfollow Louisse M.
Share Review
Report Review

Enjoy time here!
November 4, 2015

I like shopping for ways to reinvent my home every couple years. Of course the stereotypical scented candles are everywhere, but hey if it works why change it? I just wish there were more physical stores in my area, I hate having to drive through the valley to see something in store.

Date of experience: November 4, 2015
Philippines
8 reviews
37 helpful votes
Follow Elizabeth R.
Unfollow Elizabeth R.
Share Review
Report Review

Cool selection!
October 17, 2015

I’ve got some household equipment last week and so far it is good. Great service too!

Date of experience: October 16, 2015